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All 4 East End accommodations

The Ritz-Carlton Club, St. Thomas

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Great Bay, 00802, St. Thomas
Hotel amenities
The Ritz-Carlton Club, St. Thomas
Certificate of Excellence 2014
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128 reviews from our community

Traveler rating
    93
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (36)
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There are newer reviews for The Ritz-Carlton Club, St. Thomas
See the most recent reviews
Maryland
Top Contributor
72 reviews 72 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 1, 2014 via mobile

The Ritz Carlton Club (the Residences) was a fabulous vacation for my wife and I (and the gorgeous weather didn't hurt either). Accommodations were luxurious in every way and the staff couldn't be any more courteous or gracious if they tried. Knowing in advance that we were celebrating our anniversary, the concierge treated us to an evening sail on the... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Docbutch, Many thanks for your great review of the Ritz-Carlton Club, here in sunny St. Thomas. I'm glad to hear that you and your wife had a fabulous vacation! Hope this means that you are making plans to visit again real soon! Thanks for acknowledging the great work of the staff; they work really hard to make each Guest's... More 

1 review
4 of 5 stars Reviewed November 29, 2014

Great vacation so far and full marks to staff. However, 2 out of the 5 in our family felt unwell yesterday and today. These were also the only two that ate tacos from a taco stand put up near the Ritz pool yesterday afternoon by the Ritz Club. Curious if anyone else who had the Ritz tacos had the same... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Mini K, Many thanks for your review of the Ritz-Carlton Club, St. Thomas! I'm glad to hear that you had a great vacation! Sorry to hear that 2 members of the family got sick. You were the first person to mention this about the fish tacos. Hope they are feeling better! More 

Skaneateles, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed at the Ritz-Carlton Club over Thanksgiving 2014. We are on the East End of the island so it is kind of far away from the main scene of Charlotte Amalie, and about 30 minutes of windy roads from the airport. However there is a town about 15 minutes away with food, shopping and a ferry to St. John.... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Lgoodchild20, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas! So glad that you chose to spend Thanksgiving here in sunny St. Thomas. The town that's filled with food, shopping and the ferry to St. John is called Red Hook; hope you were able to take a day trip to St. John during your stay! If... More 

Fort Worth, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 19, 2014 via mobile

I am currently staying at the Ritz club and couldn't be more disappointed. Ive never stayed at a Ritz property so perhaps my expectations were too high but the service staff here are beyond terrible. You should never expect a meal at any one of their over priced restaurants to take less two hours. Every time we sat down to... More 

Was this review helpful? Yes 6
Wyomissing, Pennsylvania
Top Contributor
351 reviews 351 reviews
30 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed November 10, 2014

The Ritz-Carlton Club is first-rate everything. We arrived Friday evening in torrential downpours and flooding, but once we pulled in--everything has been phenomenal. We were warmly greeted and taken to our condo--a fifth floor with a fantastic view, the condo spacious and tastefully decorated. I cannot find one complaint! (well, maybe the big iguana on the beach, but he lived... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Annehassel, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. Glad to hear that you had an amazing time the second you pulled up to the property. The Iguana's on the property pretty much mind their own business; I'm sure they were enjoying the Club just as much as you lol. You were writing this review... More 

Woodbridge, Virginia
Contributor
19 reviews 19 reviews
8 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed November 4, 2014

As the months start to turn cold here on the East Coast, I found myself daydreaming of our trip last year to St. Thomas. My wandering imagination reminded me that I never did write a review of my trip, and I felt that I owed it to you to share our experience, even if it's significantly belated. First off, let... More 

Was this review helpful? Yes 36
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear AidanD55, Many thanks for your amazing review. Better late than never right? Thanks so much for distinguishing between the Ritz-Carlton Club and the Ritz-Carlton Hotel. I'm sure that will be very helpful to a lot of people! Much appreciated! Just to answer some of the questions you may have, the Residences at the Club are rented out by the... More 

Alabama
Top Contributor
55 reviews 55 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed at the vacation club here and it was absolutely perfect. Staff is wonderful and property is lovely. It was truly the most relaxing vacation ever. The food at all the restaurants was very good as well.

Was this review helpful? Yes 4
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Oliver5dogs, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. I am pleased to hear that you enjoyed your stay. Hope you took lots of pictures of the lovely property to show to all of your friends and family. Please do come back soon! More 

Washington DC, District of Columbia
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

My review is actually for the Grand Palazzo Club, which is located on the property of The Ritz Carlton (residence side), but owned by a third party and therefore not promoted by Hotel staff. This trip is our fourteenth to the hotel and last night's dinner was by far our best meal ever. In fact, the entire experience was amazing.... More 

Was this review helpful? Yes 10
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear RBN03, Many thanks for your wonderful review of the Grand Palazzo Club. The food there is AMAZING isn't it? For me, one of the perks about living so close to the Club is that I can dine at the Grand Palazzo Club whenever I feel like! I hope you enjoyed your vacation and you are planning another one real... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2014

We have stayed many times at the Ritz, both the hotel and residence side, and are always treated like family. The service is impeccable, the food amazing, views incomparable and the beaches astounding. We order room service every morning for the kids to arrive at a certain time, and it is always delivered on time so they can make it... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Trudy Q, Many thanks for your great review! I am so happy to hear that you and your lovely family had a great time at the Ritz-Carlton Club, St. Thomas. At the Ritz-Carlton Club we strive to make you feel right at home! Family is VERY important and I am so happy that you received that impression. I'm so... More 

Florida
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 11, 2014

Two words: pure paradise! Stayed back-to-back at Marriott's Frenchman's Reef and the Ritz, and there was absolutely NO comparison (Frenchman's is maybe a 3.5 star property vs. 5 for Ritz), the Ritz won hands-down in about every category. This property and the staff are amazing, one of the most relaxing trips we've taken for awhile, you WILL be pampered here.... More 

Was this review helpful? Yes 6
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Adrian123845, Two Words: Thank you! I am so glad to hear that you had a terrific time at the Ritz-Carlton Club, here in beautiful and sunny St. Thomas. Thanks for your fantastic review! I'm glad to hear that the Ritz-Carlton Club staff met your needs. Hey, what's a trip to St. Thomas without visiting its sister island, St. John?... More 

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Additional Information about The Ritz-Carlton Club, St. Thomas

Address: Great Bay, 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Number of rooms: 105
Also Known As:
The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands

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