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The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
Great Bay, 00802, St. Thomas
The Ritz-Carlton Club, St. Thomas
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151 reviews from our community

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Traveler rating
    113
    31
    4
    1
    2
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42
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Murrells Inlet, South Carolina
3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from the Ritz-Carlton Club in St. Thomas. From the rental agent, Kurt, to my very own concierge, Deneen, to our amazing daily housekeeper Athanie, this has to be my most favorite and unforgettable vacation. Everything was top notch. Rum drinks when you arrive, cookies every afternoon, water, tea, coffee available to quench your thirst and the finest restaurants... More 

Was this review helpful? Yes 1
Little Rock, Arkansas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in 2 bedroom suite. We stayed for 6 nights and had a great time. Plenty of room for the two teenagers who like a lot of space. The large size of the property was nice for them to roam. Daily breakfast came included and that was a deal. The views from the restaurants were simply spectacular at each and... More 

Was this review helpful? Yes 3
Los Angeles, California
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second year in a row that we have spent our vacation at this truly beautiful and elegant property. We are not members, so this is a choice for us. From the minute you drive in and receive the 'Welcome Home' greeting from the lovely ladies and gentlemen at the gate, to the complimentary rum punch at arrival,... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been staying at the Ritz for years and almost opted to stay at the Ritz hotel (the adjoining bay), but we are very glad that we chose the private Ritz Club instead. The villa was spectacular -- quiet, clean and comfortable. We preferred the club side to the busyness of the hotel side of the property. The staff... More 

Was this review helpful? Yes 2
Amarillo, TX
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed June 25, 2015

We consider the Ritz Club on St Thomas our second home... and have been coming here as members two to three times a year for over 10 years! Always a great experience... Top quality suites and service... but avoid on site dinning... there is far better throughout the island! The pools are great although the beach is a bit small.... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

spent one week in their Destination Club with another couple. Had a beautiful 3 bedroom condo overlooking the beach and ocean. Everything was perfect at the Ritz. Dined overnight at one of their restaurants to supurb cuisine and great wine lists. Meet the Director of Club Services Jonathan Driver while on our stay and he went out of his way... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Neumon G, Many thanks for your review of the Ritz-Carlton Club here in Sunny St. Thomas. I am so glad to hear that you had a great time while on property; looks had you had some great dining experiences as well! Jonathan Driver is one of the best! Hope to see you again real soon! More 

Dover, New Hampshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 18, 2015

If you have the chance to stay at this property don't pass it up! The rooms are spacious, well decorated, and well maintained. Three large balconies and one large enough for a dining table and lounge chairs. Beautiful views from both bedrooms and the living room and we had three baths and full kitchen with modern appliances. The beach area... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear MaryE6477, Many thanks for your wonderful review of the Ritz-Carlton Club here in beautiful St. Thomas. Yes! I don't think anyone should pass up a chance to stay at the Ritz-Carlton Club, St. Thomas; I am so glad that you had a chance to experience it. Tell all your friends!!! LOL. Thanks for your great words about the staff,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

Personal attention to customer service is the hallmark of every member of the staff. Earle, Tabari, Emma, Nadine, Al, Charlesworth, Jonathan and the list goes on of an unbelievably caring and outstanding team that goes the extra mile to make our visits "The Best". The accommodations are "Ritz-Carlton" Class, the view is breathtaking, but the staff takes the trip to... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Mdgunn, Many thanks for your wonderful review of the Ritz-Carlton Club here in sunny St. Thomas. Thanks for your great words about the staff; they sure do all that they can to ensure that our Guests have a great time while on property. The view is quite picturesque, isn't it? So glad that you enjoyed your time. WE look... More 

St. John
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 10, 2015

We thoroughly enjoyed our stay and all the amenities, the comfort, the luxury, the floor plan. All in all, it's an amazing "Vacation Club" and really top notch. The unit have a great layout and perfect view. ONE RED FLAG (isolated incident for our stay but disappointing): our African-American friends, who were staying with us, were the absolute only people... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Aquablue73, Many thanks for your review of the Ritz-Carlton Club here in St. Thomas. I am so sorry to hear about your African-American friends being singled out; this is the first time I have heard of something like this. I hope this situation didn't ruin your trip. Hope to see you again real soon. More 

Geneva, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

We have been vacationing at this resort for at least 10 years and can't wait to return. Matt McCormick has been extremely helpful in finding the perfect accommodations for us. The rooms in the residences are spacious and beautifully decorated and maintained. The property is spotless and luxurious with great views and many activities available. In addition the people who... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Robin P, Many thanks for your review of the Ritz-Carlton Club here in Sunny St. Thomas. It is always great to have you spend some time with us at the Club. Many thanks for your kind words toward the staff; they sure do go out of their way to make our Guests feel at home. I am so glad... More 

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