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The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
Great Bay, 00802, St. Thomas
The Ritz-Carlton Club, St. Thomas
Review This Hotel

129 reviews from our community

Traveler rating
    94
    28
    4
    1
    2
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69
38
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • English first
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  • All months
    (129)
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    (37)
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    (36)
All months
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went during Presidents week. Five children and six adults. Of course the weather was perfect which you'd expect in that area but the Hotel had selected and trained excellent people. We had a 3 bedroom unit and a 2 bedroom unit. Kitchen was up to date and kept immaculate. There was enough to do with beach, pool and water... More 

Was this review helpful? Yes 1
MI
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a week at the residence club at the ritz carlton. The accommodations were amazing - comfortable, clean and spacious! My husband and I travelled with our three small children and had plenty of room in a two bedroom condo in the lily building. We chartered a boat for a day through the nauti nymph and it... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Kellykj, Many thanks for your wonderful review of the Ritz-Carlton Club here in Sunny St. Thomas. Glad to hear that you had an amazing time while on property! Oh wow! You chartered the Nauti Nymph? JEALOUS!!! LOL Hope you had a great sailing excursion! Well I'm sure you did! Thanks for your recommendations to future guests! Glad you got... More 

Yardville, New Jersey
Top Contributor
69 reviews 69 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

We enjoyed our stay in 2 bedroom suite with a complimentary daily brunch in the Grand Palazzo Club, which was delicious. Our room was perfect, lovely amenities, furnishings and spacious and twice daily maid service. The pools were great and several restaurant choices on property also. The beach was very nice and lounge chairs were always available as were towels.... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear 714, So excited to hear that you enjoyed your stay at the beautiful Ritz-Carlton Club here in Sunny St. Thomas! Looks like everything was perfect during your stay! It's always great to hear that our Guests truly enjoyed their stay while on property. Hope to see you again real soon! More 

New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 13, 2015

We just returned from this beautiful resort. We rented a 2BR , 2.5 bath apartment - very spacious, full kitchen, beautifully furnished and maintained by the Ritz. Staff- very thoughtful and attentive, more so than at any other Ritz Hotel we ever stayed at. Twice daily maid service, it was spotless, (yet it had a very slight mildew smell). Maybe... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Smk88, Many thanks for your review of the Ritz-Carlton Club St. Thomas . So glad to hear that you enjoyed your stay in one of the beautiful Two Bedroom, two and a half bath Residences. Sorry about the slight mildew smell and the treadmill situation; I hope this didn't make your vacation less enjoyable! Hope that you had a... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 3, 2015

I've just completed a week stay at a two bedroom condo at the Ritz. Stunning rooms, beautifully appointed, all ocean views, eat in kitchen, full oven, stove dishwasher, washer-dryer. Two king rooms, super comfy beds. The walk to the beach is nothing, right on the grounds. Service impeccable, drinks yummy and restaurants first class. Get out of the snow and... More 

Was this review helpful? Yes 4
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Mollythedog1, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. I see that you had a FANTASTIC time. I'm so glad that everything at the Club was to your liking. We have nothing but sun and sand here! NO SNOW! LOL Hope to see you again real soon! More 

Bedford, New Hampshire, United States
Top Contributor
52 reviews 52 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 14, 2015

We just finished a week at the Ritz Carlton Residences in St. Thomas. Overall, an excellent stay. This was our second visit to the property. The staff are exceptionally well trained and overall very helpful. Meal prices are consistent with the rest of the Virgin Islands, quite high. The beach is good, snorkeling is fair, but if you like to... More 

Was this review helpful? Yes 5
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Matt P, Many thanks for your review of the Ritz-Carlton Club here in sunny St. Thomas. I'm glad that your enjoyed your stay while on property for the second time; we always love having our Guests come back. The staff members at the Ritz-Carton Club always do all they can to assure that the Guests have a great time!... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

Our whole family (6 people in total) spent a week at the Ritz Carlton Club in St. Thomas and we had one of the closest to perfect vacation. The location is pristine, with access to beaches, several pools and restaurants. It is huge and we were all able to take some walks around the property, enjoy the wonderful beaches, etc.... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Catherine G, Many thanks for your wonderful review of the Ritz-Carlton Club here in sunny St. Thomas. Glad you had a great time while on property. I hope you took advantage of the great amenities that the Club had to offer! We look forward to seeing you at the Club again! More 

NYC
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2015

We had a wonderful week here over Xmas. The place is beautiful, the rooms are clean and nicely updated. The beach is close to pristine and the kids activities are excellent, albeit a tad pricey. The only thing holding this place back is a small attention to detail. To wit: the wifi in the gym was broken the entire time... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Steven H, Many thanks for your wonderful review of the Ritz-Carlton Club here in sunny St. Thomas. Glad you had a great time while on property. So sorry to hear about the tiny mishaps that you experienced while on property. Once again, glad that you enjoyed your stay and we look forward to seeing you in the future! More 

New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

I love visiting the Ritz Club in St. Thomas. This was my fourth trip to this location. I don't own the residence, my parents do and I look forward to my annual invitation. Aside from the paradise that nature presents, the Ritz surly does its part in bringing your experience to another level. The views are spectacular, the amenities are... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Luca-Brazi, Many thanks for your wonderful review of the Ritz-Carlton Club here in beautiful and sunny St. Thomas. So happy to hear that you ALWAYS have a wonderful time while at the Ritz-Carlton Club, St. Thomas. I, too, love going there whenever I can and just gaze out in awe at the magnificent view. Hope you have a great... More 

Bonita Springs, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2014

Every time I return to The Ritz Carton Club residences I feel like I have found paradise. The resort is beautiful with immaculate grounds and a spectacular beach. The rooms are spacious giving every guest essentially an apartment with at least two bedrooms, a living room , dinning room and full kitchen. Once I unpack my bag and head to... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Thomas D, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. It is a great feeling to have your own little slice of paradise isn't it? I'm glad to hear that you always have a great time at the Ritz-Carlton Club here in Sunny St. Thomas. We look forward to seeing you again! Happy Holidays!!! More 

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