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The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
Great Bay, 00802, St. Thomas
The Ritz-Carlton Club, St. Thomas
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139 reviews from our community

Traveler rating
    102
    30
    4
    1
    2
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75
39
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santo Domingo
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went to the Virgin Islands with a friend to celebrate his 50th birthday. We decided to treat ourselves to the Ritz-Carlton. And it more than lived up to it's reputation. We stayed in the two-bedroom suite. It was quite spacious and beautifully-furnished. The spa, for me, was the highlight of the trip. I had one of the best massages... More 

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My recent stay at the Ritz-Carlton Club in lovely St. Thomas was simply amazing! Prior to booking, I had doubts about going through a third party agent. I decided to go through with it however, and the service that I received from Mr. Matthew McCormack was top notch. I highly suggest reaching out to him (mattusvi@yahoo.com) if you are interested... More 

Was this review helpful? Yes 1
Portsmouth, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our recent vacation at The Ritz-Carlton Club in St. Thomas was truly one of the greatest that we have ever experienced with our children. The staff was incredibly attentive from the start as we were offered complimentary rum punch/fruit punch drinks upon arrival. (A great way to start vacation!) We rented a 3 bedroom villa which was breathtaking. We had... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Elieen J, Many thanks for your amazing review of the Ritz-Carlton Club here in sunny St. Thomas. Yes! The complimentary rum/fruit punch is always the highlight of our Guests' first day! They're also oh so delicious! The Residences sure are spacious aren't they? And aren't the picturesque views to die for? I'm so happy that you enjoyed your stay... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We visited the ritz residence - which is different than the resort - and had a blast. Did have to pay to use paddle boards and sail boats. Set up with two master bedrooms and one guest room, each with their own bathroom, plus kitchen. It was perfect. Plenty of space. Super nice employees and a beautiful pool and beach.... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Elisabeth F, Many thanks for your review of the Ritz-Carlton Club, here in beautiful and sunny St. Thomas . So glad to hear that you had a blast while on property. The paddle boards are soooo much fun! Happy for you! Yes! The Residences are spacious, aren't they? Once again, I'm so glad that you enjoyed your vacation and... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow. That's the only word I can come up with to sum up our week in St. Thomas as the Ritz-Carlton club. Every single person was extremely polite, friendly, and truly cared about you and your time there. They were full of wonderful recommendations and more than willing to help you with anything you needed. Lobby is open 24/7 with... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Kmstn, Wow! Many thanks for your amazing review of the Ritz-Carlton Club here in beautiful and sunny St. Thomas. YES! The fruit infused water is just spectacular isn't it? You had cookies as well? Now I'm jealous lol. Happy Belated 23rd Birthday! Hope you had a great one! Everyone mentions the views…they are simply breathtaking! I am so glad... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

On the recommendation of a friend who is an owner in the Club Residences, we booked a 2 bedroom 3 bath unit after enjoying a previous stay on the hotel side of the property. This was far and away a better value, significantly more space and incredibly well suited for our family of four. The Club Residences are of a... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Jonathan S, Many thanks for your great review of the Ritz-Carlton Club here in St. Thomas. I am so glad to hear that you had a great time while on property. I hope you took advantage of the amenities provided at the Hotel and please tell me that you tried the food at the Grand Palazzo Club! If not,... More 

chicago
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 13, 2015

Biased alert: I am a big fan of RC for family vacations. They are classy, yet casual and there are always great people visiting and working there. We stayed on the club level side which actually was preferable: its a little more laid back. Its a short walk to hotel where its a lot busier. You kinda have the best... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear DudsyJ, Wow! Thank you so much for your wonderful review of the Ritz-Carlton Club, St. Thomas. You are not the first person to mention the breathtaking views from the balcony. I can already tell that you had a great time! Also, thank you so much for sharing your views on the beaches and soft beds…we always like to hear... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

Just back from the USVI and BVI and spent two days at the Ritz in a 2 bedroom suite where I felt I had died and gone to heaven! The room itself was huge, and really well appointed - we even got to do our laundry in the suite which was a godsend. The grounds are LOVELY, and I was... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear DanforthDuel, Many thanks for your spectacular review of the Ritz-Carlton Club here in sunny St. Thomas. The rooms are heavenly aren't they? Once you enter, you never want to leave! With a washer and dryer right there in your Residence, how could you go wrong? The Pina Coladas at Coconut Cove are amazing! I'm so happy that you got... More 

Knoxville, Tennessee, United States
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 29, 2015

Highly recommend rewarding your family with the Ritz experience in STT. The staff is always helpful and available. The breakfast (you must try the mango French toast) is great each day! The beach clean and water inviting. The club rooms, oh my just go and see how your family will enjoy two bedroom, 2 bath, living room and kitchen. Views... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear CassieNoles, Many thanks for taking the time to write about your wonderful experience at the Ritz-Carlton Club, here in beautiful St. Thomas. I am so glad that you enjoyed your stay! Yes! The Mango French Toast is great, isn't it? I'm craving one right now!!! The beautiful beach and spacious rooms will always be waiting for you! Hop on... More 

Boston, MA
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed March 27, 2015

We took our family (2 adults, 2 children 5&7) for a week for the first time. The resort is immaculate. Nothing is out of place. The staff is beyond friendly and helpful. Our two bedroom condo in Lily building on the second floor was perfect. We had a wonderful view of the pool and beach. The gas grill was right... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear M2inApril, So glad to hear that you enjoyed your stay at the Ritz-Carlton Club, St. Thomas! Yes, the staff is quite friendly and efficient. I'm sure you had a great view from where you were. Hope you took lots and lots of pictures! I'm also glad to hear that the kids took advantage of the Ambassadors of the Environment... More 

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