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All 4 East End accommodations

The Ritz-Carlton Club, St. Thomas

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Great Bay, 00802, St. Thomas
Hotel amenities
The Ritz-Carlton Club, St. Thomas
Certificate of Excellence 2014
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121 reviews from our community

Traveler rating
    88
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bonita Springs, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Every time I return to The Ritz Carton Club residences I feel like I have found paradise. The resort is beautiful with immaculate grounds and a spectacular beach. The rooms are spacious giving every guest essentially an apartment with at least two bedrooms, a living room , dinning room and full kitchen. Once I unpack my bag and head to... More 

Was this review helpful? Yes 1
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Thomas D, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. It is a great feeling to have your own little slice of paradise isn't it? I'm glad to hear that you always have a great time at the Ritz-Carlton Club here in Sunny St. Thomas. We look forward to seeing you again! Happy Holidays!!! More 

illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved our vacation here at the beautiful resort! We were greeted at check in with complimentary rum punch, and then driven around the large property in a golf cart, and given a tour. The place is magnificent and the service is too. later that evening, we returned to our room to find a personalized welcom note from our... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear MsMfs, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. Great to hear that you and your family were treated like royalty upon arrival at the Ritz-Carlton Club here in sunny St. Thomas; this is what we strive to do for every one of our Guests. Yes, the beds are comfy aren't they??? I wish I... More 

Maryland
Top Contributor
68 reviews 68 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Ritz Carlton Club (the Residences) was a fabulous vacation for my wife and I (and the gorgeous weather didn't hurt either). Accommodations were luxurious in every way and the staff couldn't be any more courteous or gracious if they tried. Knowing in advance that we were celebrating our anniversary, the concierge treated us to an evening sail on the... More 

Was this review helpful? Yes 2
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Docbutch, Many thanks for your great review of the Ritz-Carlton Club, here in sunny St. Thomas. I'm glad to hear that you and your wife had a fabulous vacation! Hope this means that you are making plans to visit again real soon! Thanks for acknowledging the great work of the staff; they work really hard to make each Guest's... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great vacation so far and full marks to staff. However, 2 out of the 5 in our family felt unwell yesterday and today. These were also the only two that ate tacos from a taco stand put up near the Ritz pool yesterday afternoon by the Ritz Club. Curious if anyone else who had the Ritz tacos had the same... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Mini K, Many thanks for your review of the Ritz-Carlton Club, St. Thomas! I'm glad to hear that you had a great vacation! Sorry to hear that 2 members of the family got sick. You were the first person to mention this about the fish tacos. Hope they are feeling better! More 

Skaneateles, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Ritz-Carlton Club over Thanksgiving 2014. We are on the East End of the island so it is kind of far away from the main scene of Charlotte Amalie, and about 30 minutes of windy roads from the airport. However there is a town about 15 minutes away with food, shopping and a ferry to St. John.... More 

Was this review helpful? Yes
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Lgoodchild20, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas! So glad that you chose to spend Thanksgiving here in sunny St. Thomas. The town that's filled with food, shopping and the ferry to St. John is called Red Hook; hope you were able to take a day trip to St. John during your stay! If... More 

Fort Worth, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 19, 2014 via mobile

I am currently staying at the Ritz club and couldn't be more disappointed. Ive never stayed at a Ritz property so perhaps my expectations were too high but the service staff here are beyond terrible. You should never expect a meal at any one of their over priced restaurants to take less two hours. Every time we sat down to... More 

Was this review helpful? Yes 6
Wyomissing, Pennsylvania
Top Contributor
330 reviews 330 reviews
29 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed November 10, 2014

The Ritz-Carlton Club is first-rate everything. We arrived Friday evening in torrential downpours and flooding, but once we pulled in--everything has been phenomenal. We were warmly greeted and taken to our condo--a fifth floor with a fantastic view, the condo spacious and tastefully decorated. I cannot find one complaint! (well, maybe the big iguana on the beach, but he lived... More 

Was this review helpful? Yes 3
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Annehassel, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. Glad to hear that you had an amazing time the second you pulled up to the property. The Iguana's on the property pretty much mind their own business; I'm sure they were enjoying the Club just as much as you lol. You were writing this review... More 

Woodbridge, Virginia
Contributor
16 reviews 16 reviews
8 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed November 4, 2014

As the months start to turn cold here on the East Coast, I found myself daydreaming of our trip last year to St. Thomas. My wandering imagination reminded me that I never did write a review of my trip, and I felt that I owed it to you to share our experience, even if it's significantly belated. First off, let... More 

Was this review helpful? Yes 23
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear AidanD55, Many thanks for your amazing review. Better late than never right? Thanks so much for distinguishing between the Ritz-Carlton Club and the Ritz-Carlton Hotel. I'm sure that will be very helpful to a lot of people! Much appreciated! Just to answer some of the questions you may have, the Residences at the Club are rented out by the... More 

Alabama
Top Contributor
53 reviews 53 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed at the vacation club here and it was absolutely perfect. Staff is wonderful and property is lovely. It was truly the most relaxing vacation ever. The food at all the restaurants was very good as well.

Was this review helpful? Yes 4
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Oliver5dogs, Many thanks for your wonderful review of the Ritz-Carlton Club, St. Thomas. I am pleased to hear that you enjoyed your stay. Hope you took lots of pictures of the lovely property to show to all of your friends and family. Please do come back soon! More 

Washington DC, District of Columbia
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

My review is actually for the Grand Palazzo Club, which is located on the property of The Ritz Carlton (residence side), but owned by a third party and therefore not promoted by Hotel staff. This trip is our fourteenth to the hotel and last night's dinner was by far our best meal ever. In fact, the entire experience was amazing.... More 

Was this review helpful? Yes 10
Matthew M, Owner at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear RBN03, Many thanks for your wonderful review of the Grand Palazzo Club. The food there is AMAZING isn't it? For me, one of the perks about living so close to the Club is that I can dine at the Grand Palazzo Club whenever I feel like! I hope you enjoyed your vacation and you are planning another one real... More 

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Additional Information about The Ritz-Carlton Club, St. Thomas

Address: Great Bay, 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Number of rooms: 105
Also Known As:
The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands

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