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Sugar Bay Resort & Spa

6500 Estate Smith Bay, 00802, St. Thomas (Formerly Dreams Sugar Bay)
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1 room 1 adult
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Sugar Bay Resort & Spa
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553 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Bay Resort & Spa
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After staying at your dreams sugar bay st Thomas property I regret to inform you that I am extremely disappointed ! I got married in August and we decided to go on our with honeymoon to what looked to be a gorgeous resort. Upon arrival to the resort we loved the gorgeous lobby (a great first impression) and to be... More 

Helpful?
6 Thank Rissaann94
Langley, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Mediocre. Promoted as a 5 star resort. They failed to say which year that may have been. The property shows signs of cash flow problems. The all inclusive part features less than budget quality food, restaurants and accommodations and generally poor service. Generally disapointing.

Helpful?
5 Thank Grant H
Kernersville, North Carolina
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 12 days at Dreams Sugar Bay (Dreams is no longer affiliated) and had a good overall experience. I can not speak to what may have changed since our visit. We purchased the all-inclusive package which I would recommend and our deal included air fare through Dreams. I am not sure how their packages work now since they are... More 

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1 Thank Tim K
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: Room was updated Staff was very friendly Kids had a great time Free wifi in room and pool area was nice to have Cons: Beach is small, rocky, and pretty poor Food was mediocre All-inclusive aspect was limited - beer was basically Coors Light or Bud and not much in terms of top shelf liquor or good island drinks... More 

Helpful?
2 Thank goodreviewsperson
NH
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Took the family here for New years vacation. The resort changed owners and management on Jan. 1st....it is no longer a dreams resort property and is known now as sugar bay resort and spa. We were there and am rating both old and new. The resort retains an excellent staff and is a well run property. We had minor problems... More 

Helpful?
2 Thank littlebob4u
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Four of us from Midwest came down - two older parents and two late teens - our goal was to relax - here a week - accommodating staff - food good - fine facilities - tired of people ripping places cause they are not 5 stars - not a five star but more than acceptable for our reasonable expectations -... More 

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7 Thank Waz007
New York City, New York
Level Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed January 3, 2016

First impression was that the Dreams Sugar Bay was a solid 4 star hotel/resort that was getting a bad rap by reviewers, but after a week, my opinion of this establishment deteriorated to a 3 star destination at best. The Good: the clean/modern rooms, friendly staff, and filling breakfast; the Bad: the small and rocky beach, most other food reminiscent... More 

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5 Thank Bucky6478
New Jersey
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed January 3, 2016

I went with my family to Dreams Sugar Bay for a week. I booked this vacation with NJTravel.com and got a great rate, but most importantly fantastic service. I really wanted to put 3.5 stars, but there is no rating for that. Perhaps, in a year, it will be better, as I know they are trying to make it a... More 

Helpful?
1 Thank TripsIM
A TripAdvisor Member
1 of 5 stars Reviewed January 2, 2016 via mobile

This place is really 2.5 star at best room was clean but Spartan. Bed was comfortable. The mini bar consisted of a few cans of soda, Budweiser, Coors and a water. The alcoholic was bottom shelf. The lunch buffet was worse than a hometown buffet. The lunch grill served frozen Costco burgers. If you want to try local cuisine you... More 

Helpful?
9 Thank A TripAdvisor Member
Chesapeake, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We stayed here 12/11-12/18 and our overall experience was a positive one. This was all inclusive. If you're looking for a 5 star experience where everything is perfect and you're pampered in every way then don't disappoint yourself-go somewhere else. If you're looking for a great time and aren't expecting top shelf everything then you will be very pleased with... More 

Helpful?
2 Thank Wayne H
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