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Dreams Sugar Bay

4.0 of 5 6500 Estate Smith Bay, 00802, St. Thomas
Best prices for: 1 room 1 guest
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Dreams Sugar Bay
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Dreams Sugar Bay
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101 reviews from our community

Traveler rating
    8
    27
    21
    21
    24
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29
38
1
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Dreams Sugar Bay
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Greenwich, Connecticut
1 review
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Below is a quick summary followed by detailed outline, of what I wish I knew before we came. This could be a very good resort but the transition from Sugar Bay to Dreams is not being handled well and there is a lack of coordination and proactivity; they are not prepared to provide a resort experience right now and there... More 

Was this review helpful? Yes 31
Boston, Massachusetts
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like many I was very worried after reading the negative reviews when the resort was transitioning in December to a Dreams Resort. I called many times (probably too many) to check on building progress and wanted a guarantee of two renovated rooms. I had talked to the rooms manager, Jeff a number of times. He was great and put my... More 

Was this review helpful? Yes 10
Macomb, Michigan
2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I went on our honeymoon to the Dreams Sugar Bay January 20th. We had a great time. There are a few details that the resort needs to correct, but overall our trip was good. I would go back again once all of the renovations and restaurants were open. Food: The food was okay. Breakfast had minimal options... More 

Was this review helpful? Yes 12
Toms River, New Jersey
1 review
2 of 5 stars Reviewed 2 weeks ago

Dreams Sugar Bay is under construction and has only been operating as Dreams since mid December 2014. It needs a complete facelift, the pool area is dirty, and the public bathroom disgusting. The "all-inclusive fee" is very high for what you get! Over priced! $375 per couple for the basic Hotel room. The Lunch was very bad, buffet with only... More 

Was this review helpful? Yes 11
Burlington, Massachusetts
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just came back from 4 days at Sugar Bay! NO NIGHT LIFE! Place dies at night! Rooms dirty, not cleaned daily! Couples on a Honeymoon? Go elsewhere! You will be bored! Staff moderately friendly but some have attitude issues. NO Hair Dryers in rooms! We had No Hot Water in our sinks but only in the Shower! Construction ongoing! Witnessed... More 

Was this review helpful? Yes 11
Washington DC, District of Columbia
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 3 days at Dreams Sugar Bay from January 28-31st. We booked this due to the fact that we had spent a day at the resort 1 year earlier while on a cruise and thought the location was beautiful. GOOD NEWS (and only thing keeping me from rating it 1 star) Location is still beautiful, bay view from room was... More 

Was this review helpful? Yes 12
wisconsin
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We came here for my husband's reward's trip, and we're so terribly disappointed. This was not the kind of experience we expected and were promised. The "renovated" rooms still leave much to be desired, and the amount of renovations that still need to take place are staggering. They should not be open until they're finished, because it's a huge waste... More 

Was this review helpful? Yes 7
New York
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Short version: we chose this resort because we had a wonderful experience previously at Dreams Riviera Maya. Unfortunately, there was nothing of what we had loved in Mexico. Facilities are shabby and food is terrible. The location is beautiful, but the resort has nothing of a Dreams resort and is absolutely no luxury (more of a Best Western in need... More 

Was this review helpful? Yes 12
Mankato, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have gone to several AM Resorts in various locations and am a fan of their resorts. Sugar Bay will be a wonderful resort in an excellent location once complete. During this time of renovation, travelers need to be mindful and patient with staff at the resort as they are working through a sub optimal situation, transforming a real dive... More 

Was this review helpful? Yes 5
New York
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In a few words: big disappointment. After a fantastic experience in Dreams Riviera Maya, we did not find anything of what we loved about Dreams in this resort. It is no luxury at all. More Best Western level. Very poor food and shabby premises. More detailed: We are a family with three small kids under 5. For this reason, all-inclusive... More 

Was this review helpful? Yes 8
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Additional Information about Dreams Sugar Bay

Address: 6500 Estate Smith Bay, 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dreams Sugar Bay 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Caribbean Online Mgt Corp., Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Dreams Sugar Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
Dreams Sugar Bay St. Thomas, U.S. Virgin Islands

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