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All 4 East End hotels »

Sugar Bay Resort & Spa

4.0 of 5
6500 Estate Smith Bay, 00802, St. Thomas
Hotel amenities
Sugar Bay Resort & Spa
Ranked #2 of 4 hotels in East End
3.5 of 5 stars 1592 Reviews
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1,592 reviews from our community

What travelers say about this hotel
  • Manor house(67)
  • Pool area(53)
  • Very nice(50)
  • Breakfast buffet(44)
  • Great time(36)
  • Ocean views(35)
  • ST THOMAS(35)
  • Turtle Rock(14)
  • Front desk staff(10)
  • Italian restaurant(7)
Traveler rating
    361
    529
    259
    233
    210
Only show reviews for Family (278) | Couples (587) | Business (54)
Date Rating
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

May 24, 2012 My husband and I had a splendid time at Sugarbay! We have been to other all-inclusive resorts in the past, but this resort is fantastic! The service was impeccable, the food/choices was amazing! It wasn't just typical food buffets, but they offered made to order restaurants. One in particular was Baci, which is an all Italian cuisine. It was magnificent! My husband and I ate there two nights in a row and... More

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clarksdale
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
3
people found this review helpful

We just got back from a week at Sugar Bay. We had Ocean view which is Spectacular! The Iguanas around the pool area are fun. I see some reviewers didn't like them. They will come and take the fruit from your drink and maybe spill it. We had all inclusive, so we would just grab another one. Heather was Awesome, she will take care of drinks at the beach or around the pool. Ross the... More

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Marion, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
6
people found this review helpful

My friend and I visited the beautiful island of St. Thomas in May 2012 for a week long “girl’s getaway”. We booked our trip through Cheap Caribbean and our agent Jason Eaves was awesome at meeting our needs as to what we were looking for in an all inclusive resort. Our stay at the Sugar Bay Resort & Spa was fabulous. The resort is centered in a beautiful area of the island, amazing views, gorgeous... More

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Lewis Center, Ohio
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
4
people found this review helpful

Ist I want to say is I'm not usually the one to write the reviews in our house and I have only recently began asking questions again. Well it's my turn to write the review. So here goes we take several trips a year from the United States to the Caribbean to Europe. we have had good luck and some not so good luck with hotels but none that have EVER ruined our vacation (... More

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Harker Heights, Texas, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 25, 2012
4
people found this review helpful

We are currently at the Sugar Bay and this is our last night. The pool was great, the lunch at the Mangrove spot was good. The nightly entertainment is very weak. Tonight, which is Thursday, was great but the rest of the nights there has been absolutely nothing going on.. forcing us to leave the resort to enjoy other activities. Another thing that was terrible was the nightly service at the Ocean Club Bar. They... More

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2 of 5 stars Reviewed May 24, 2012 via mobile
1
person found this review helpful

We were there the last week of April into early May. Where to start, negative or positive... Positive: The views of ocean are spectacular! Great pool with a bar you can swim up to! Most of the waitresses were very nice. The iguanas and cats were a nice, unexpected added touch that adds to the charm of the place. Negative: All inclusive is a ripoff! Breakfast buffet is great, but the other meals are mostly... More

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Cumming, Georgia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2012
2
people found this review helpful

Our recent trip to Sugar Bay Resort and Spa required a sense of humor. The property is really very pretty but in need of management and funding. We spent the first night with no power with the smoke alarm screeching every time the power tried and failed to come back on. Our second night we spent with no air conditioning but joked that at least the smoke detector wasn't going off and on. The food... More

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

Overall this hotel was pretty good. Before booking with Sugar Bay Resort I read all the reviews and I was a little concern, however, it was not as bad as people had written. Upon check in Dante was really good nice friendly young man. Gave me and friends an upgrade to a Ocean view (worth it ). Both rooms where not ready when we arrived but I was in vacation mode so it did not... More

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See 2 more reviews by purpose66 for East End
combine
1 review
1 of 5 stars Reviewed May 23, 2012

We just stayed at this hotel last week, 5/13 to 5/17/2012. It was awful and appears to be shutting down. They electricity goes off often. The spa was dirty, no clean towels, hot tub had things floating in it. The all-inclusive was a joke. We spent more on eating out than our trip. The food was awful, when on the rare occasion it was available. There are cats everywhere. Ducks swimming in the pool. And... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 22, 2012

We checked in today and are already having regrets. --We arrived at 4:30, an hour and a half after check in, and had to wait more than an hour before our room was ready. One of the friendly front desk staff eventually upgraded us from resort view to ocean view, which seemed like a fair trade to us. Except... --our room keys don't work. We've had them refreshed twice but to no avail. Waiting for... More

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Additional Information about Sugar Bay Resort & Spa

  • Wyndham Sugar Bay Hotel
  • Wyndham Sugar Bay
  • Wyndham Sugar Bay Resort
  • Wyndham Sugar Bay Resort & Spa
  • Wyndham Sugar Bay Resort Spa
  • Wyndham Sugar Bay Resort St Thomas
  • Wyndham Hotel St Thomas
  • Wyndham St Thomas
  • Wyndham East End
  • East End Wyndham
Address: 6500 Estate Smith Bay, 00802, St. Thomas
Price Range: PLN: $$

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Sugar Bay Resort & Spa
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