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Sugar Bay Resort & Spa

6500 Estate Smith Bay, 00802, St. Thomas (Formerly Dreams Sugar Bay)
Hotel amenities
1 room 1 adult
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Sugar Bay Resort & Spa
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559 Reviews from our TripAdvisor Community

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Los Angeles
Level Contributor
141 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I'm not sure where to begin. Do I start with the nightmare-ish process to try and book this place? Or the wide fluctuations in price from one day to the next? Or at the end where I got a big middle finger surprise? I had to come here for a wedding. If it were my choice, I would have stayed... More 

Helpful?
1 Thank keyser_soosie
Miami Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Staying at Marriott after 2 nights at sugar bay ... I found out that The hotel is built on an old landfill and that is why it smells like poop around the entire pool and beach area ... Disgusting !!! Rooms good at first glance and do have a decent view but that's where the good ends ... at closer... More 

Helpful?
Thank arealfoodie
St. Thomas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

With the recent ownership change, there weren't many people staying at Sugar Bay. But if you're looking for a nice, fun all-inclusive place in the Caribbean, you'd be making a great choice in this resort.

Helpful?
1 Thank Matt S
Chesterfield, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I was a little hesitant about staying at Sugar Bay Resort because of the few bad reviews I read. But i am very glad this is the place my husband and I stayed at! We got the ocean view room and the view was amazing! The costumer service was very good too! The only part we didn't really like was... More 

Helpful?
1 Thank Carolina B
Melvindale, Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time I have visited Sugar Bay Resort. With a little effort this resort could be a 4 star resort. We spent our time there relaxing, which is what we were looking for, but we did not feel pampered. The rooms are very nice and very comfortable. The views are stunning. We tipped our housekeeping daily, thanked... More 

Helpful?
1 Thank mainley1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just returned to Atlanta from a week's vacation at this lovely resort. The views are among the best of any resorts that we have ever stayed at and we have been to many islands in the Caribbean. We are members of the Unlimited Vacation Club which includes Dream Resorts... so we weren't sure what to expect... More 

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2 Thank Countrysunshine24
Philadelphia, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well let me start by saying we were pleasantly surprised since reading some of the past reviews for this property. We are members of Unlimited Vacations and with the property no longer a "Dreams" resort we checked in with an open mind. Let me first give kudos to some of the staff : 1. Kat, Felix, Frankie, Naz and Michele... More 

Helpful?
2 Thank Paul C
Brooklyn, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

So we are part of the am resorts membership, so we didn't know what to expect. We did get room upgrade and premium lounge access (with the good liquor) on our check in, a nice surprise. Overall, the people were nice and helpful, facilities were clean, and food was ok. Room: nothing special. We did have sodas and beers stocked... More 

Helpful?
2 Thank Polexican
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel was ok. Wouldn't go back. Great location nice views. But rooms are so far away from lobby and all activities. They offered a shuttle car that took u to ur room but waiting for one was forever u might as well walk. Food was good, staff was friendly and accommodating.

Helpful?
2 Thank Dbenoit811
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Got Married there this past week. We were nervous because the resort is going through a transition and no longer affiliated with Dreams Resorts but once we got there everything was great. They gave us all kinds of upgrades for the wedding and upgraded our room. The food was good. The rooms are updated and clean. The views are amazing.... More 

Helpful?
4 Thank Chris Y
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