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All 5 East End hotels

Sugar Bay Resort & Spa

3.5 of 5 Resort (All-Inclusive)   |   6500 Estate Smith Bay, 00802, St. Thomas
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Ranked #4 of 5 hotels in East End
A recent review
4 of 5 stars reviewed yesterday
Natalie S Pittsburgh, Pennsylvania, United States
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2,443 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
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  • Italian first
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English first
Pittsburgh, Pennsylvania, United States
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice, all inclusive experience with beautiful views and nice pool areas and a nice secluded beach. The beach is a little on the smaller side and a little rocky off to one side, but it's a very nice area and well maintained. Our view from the room was lovely and the hotel offered many activities. We decided to take... More

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Midlothian, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

had the best experience...beautiful, clean, friendly, great food, spectacular views, fun water sports, great pools, awesome workout rooms!! this place is not rated high enough..We were at another resort that was a dump compared to Sugar Bay....just a beautiful place with great staff and fun environment...

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Mequon, Wisconsin
2 reviews
1 of 5 stars Reviewed yesterday NEW

Just got back from our third and final stay at Sugar Bay (over the last 25 years??). We were there when it first opened. Apparently, Wyndham no longer manages the resort and it shows. First and foremost, the staff is not fully charging for food and other services looking for bigger tips. This put us in a very awkward position... More

Was this review helpful? Yes 1
Dayton, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay. Views are beautiful. Staff is super friendly. Rooms are clean. Beds are comfortable. Food was good. We didnt eat dinner here but the food we had for lunch and breakfast was great. Pools Iguanas beach what else could we Ask for? We will return for sure.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent 8 days all inclusive here. The staff was amazing the food was good (I suggest the Italian place whenever it's open for dinner) the views are simply amazing. I was nervous coming here after all of the other reviews but what I've found is that if you are an average Joe like myself this place will blow your... More

Was this review helpful? Yes 3
Atlanta, Georgia
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our family just returned from a Spring Break getaway at Sugar Bay. The surrounding water views were amazing! The resort's front desk staff was very friendly and helpful. We stayed in an ocean view room which was clean and well kept. We enjoyed keeping the door at night to listen to the waves vs. turning on the television. Relaxation at... More

Was this review helpful? Yes 3
SugarBay, Guest Relations Manager at Sugar Bay Resort & Spa, responded to this review

Dear Karen, Thank you very much for taking time to write a review about the Sugar Bay Resort & Spa. We are very happy to you enjoyed your stay with us. The views are indeed beautiful. The sound of the waives is definitely better than the sound of the TV. Thank you again for your feedback and for sharing your... More

Hope, Rhode Island
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I have traveled extensively to resorts throughout the Caribbean and I rate this as one of my lesser experiences. The location was absolutely lovely but the hotel was in ill repair. The room in which my wife and I stayed was way below par. The bathroom was in terrible condition with the floors in poor repair. The tub and fixtures... More

Was this review helpful? Yes 4
Jupiter, Florida
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our company did an incentive trip for a long weekend at Sugar Bay. We had a group of 14 people and everyone loved the resort. This is the 3rd time we've done this trip, and we will keep coming back! The views are amazing, the pool is beautiful, and the staff is friendly and helpful. The all inclusive aspect was... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed Sugar Bay so much for our honeymoon...I miss it everyday!! I can't wait to return....everyone was so nice, beautiful resort, loved their hospitality and food. I enjoy getting facebook pictures often of the resort.

Was this review helpful? Yes 2
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel seemed okay - rooms were not the cleanest; we had a lot of dust and dirt, especially blowing out of the air conditioning unit. The beach was nice, but a little small, although most of the people stayed at the pool, which made the beach nicer. There were a lot of rocks getting in the water, so as... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Manor house(50)
  • Pool area(49)
  • Very nice(43)
  • Breakfast buffet(24)
  • Great time(22)
  • ST THOMAS(19)
  • Ocean view room(16)
  • Italian restaurant(16)
  • Negative reviews(13)
  • Gift shop(10)

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in East End
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sugar Bay Resort & Spa 3.5*
Official Description (provided by the hotel):
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 
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Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay
Wyndham Sugar Bay Resort
Wyndham Sugar Bay Resort & Spa
Wyndham Sugar Bay Resort Spa
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands

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