We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dreams Sugar Bay

6500 Estate Smith Bay, 00802, St. Thomas
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Dreams Sugar Bay
Professional photos View all
Browse nearby
Dreams Sugar Bay
Add Photo Write a Review

343 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    53
    109
    80
    52
    49
See reviews for
110
131
10
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (343)
  • Mar-May only
    (127)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (108)
All months
Salem, MA
1 review
4 of 5 stars Reviewed 2 days ago NEW

My wife and I along with two other couples stayed at dreams sugar bay on June 26th for four nights. My wife and I have stayed at dreams palm beach punta Cana and Now Larimar numerous times and have always had excellent experiences, but after reading all of the one and two star reviews, and we were more than a... More 

Was this review helpful? Yes 5
1 review
3 of 5 stars Reviewed 2 days ago NEW

I went to Dreams Sugar Bay since I had a great time in Dreams Santo Domingo. Dreams St. Thomas is still in the process of getting management in place.. The rooms are still being upgraded with paint and furniture. Make sure you inspect your room for cleanliness and no mildew smell. Me and my companion had to change rooms twice.... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
4 of 5 stars Reviewed 3 days ago NEW

Was on a work trip with my family there also. Being my second all-inclusive in my life, I had pretty low expectations on food. However, the food was great. Breakfasts were a big hit - many options, a great omelette station, an abundance of beverages (including champagne for mimosas) and fresh fruit. Our family loved the Asian restaurant the most,... More 

Was this review helpful? Yes 2
EConcierge D, Social Media Coordnator at Dreams Sugar Bay, responded to this review

Dear CLM817, On behalf of the Management and Staff here at Dreams Sugar Bay, we would like to thank you for your review. We would like to share our gratitude for choosing our Resort as your vacation destination. We are delighted to read that you enjoyed your stay and that your vacation was worthwhile. The management team will meticulously continue... More 

New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a great place for all. Whether you are traveling alone or with your family with small children this place is great! I stayed here for my friend’s wedding celebration. It was just over dozen of us from age 60 to age 10. We arrived on Friday and left on Monday. She got married that Saturday on the beach... More 

Was this review helpful? Yes 2
Sacramento, California
3 of 5 stars Reviewed 5 days ago NEW

Our room was clean and quiet. The view was stunning. I was at the resort with a large group on a work retreat -- some of them talked about checking into rooms that hadn't been cleaned yet, or being assigned a room with one bed for 4 people. One even talked about bugs in the room -- but we didn't... More 

Was this review helpful? Yes 3
Cleveland, Ohio
4 of 5 stars Reviewed 5 days ago NEW

Had a wonderful week spent almost entirely on the property. Food was awesome. Location of the pool to the beach is fantastic - so close the kids could go back and forth between the two. Had a blast at the swim up bar. Great activities for the kids too. Would go back anytime!

Was this review helpful? Yes 2
Cleveland, Ohio
4 of 5 stars Reviewed 5 days ago NEW

The resort was beautiful, food was delicious, waitstaff at restaurants very accommodating and loved the pool! We went for a work trip/family vacation and had a fantastic time. It's clear that they are in still in transition, some rooms need updates, need to work on being better stocked in terms of bars, housekeeping, etc. But overall a great experience that... More 

Was this review helpful? Yes 2
3 of 5 stars Reviewed 6 days ago NEW

I have read the reviews of this place on trip advisor and went despite all the bad reviews. I did not have horrible trip but it could been a lot better. The mgmt of the restaurants are nice especially at the seaside grill. My favorite restaurant there. And the breakfast at the PortoFino the man was nice as well. But... More 

Was this review helpful? Yes
Dallas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This property has a long way to go before it can be considered a 4 star property. It's a shame - St Thomas and a destination other than Jamaica & Dominican Republic - need an all inclusive. The rooms are fine. The staff is friendly and helpful. It just seems the hotel is lacking in funding - and if it's... More 

Was this review helpful? Yes 8
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We went here with some friends and sung karaoke! It was fun, the hotel is lavishly pretty inside. The bar served good drinks, and the view out on the balcony is breathtaking! There is a huge dining area, and they have a huge casino area as well.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

542 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (381)
Viewed
View from room (41)
Viewed
Hotel & grounds (64)
Viewed
Pool/beach area (74)
Viewed
Room/suite (48)
Viewed
Dining (19)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
1:10
Videos (1)
Viewed
Other (120)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (119)
Viewed
Amenities (20)
Viewed
Beach (9)
Viewed
Pools (10)
Viewed
Resort View Room (33)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (5)
Viewed
Pool/beach area (9)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near East End
1.9 mi away
Secret Harbour Beach Resort
0.9 mi away
Crystal Cove Beach Resort on Sapphire Bay
0.3 mi away
Point Pleasant Resort
Point Pleasant Resort
#1 of 5 in East End
4.5 of 5 stars 255 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas
#3 of 22 in St. Thomas
4.5 of 5 stars 401 reviews
4.1 mi away
Marriott Frenchman's Reef & Morning Star Beach Resort
3.2 mi away
Bolongo Bay Beach Resort
Bolongo Bay Beach Resort
#1 of 1 in South Coast
4.0 of 5 stars 965 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay