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Dreams Sugar Bay

6500 Estate Smith Bay, 00802, St. Thomas
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Dreams Sugar Bay
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Dreams Sugar Bay
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145 reviews from our community

Traveler rating
    15
    47
    33
    23
    27
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40
56
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nassau, New Providence Island
Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

good experience while booking an oceanfront room - very confortable bed and bathroom - very good wifi (it was not so nice in others usvi hotels) - large TV. for beach lovers : not the best but they have a pool. All inclusive even drinks

Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We went to Sugar Bay for 5 nights. Last week Food was Excellent not one complaint . Accommodation view and room lovely. Geoff Hume was so helpful and I thank him for accommodating us and making our stay so wonderful. Renovation workers were not in our way if were , were very polite. Staff - very friendly. I'm sure once... More 

Was this review helpful? Yes 1
1 review
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Okay I really don't get what people are complaining about in all of the reviews. There has not been one thing wrong with this resort. 1. Food is excellent and plentiful. Some restaurants were closed on certain days but that doesn't mean you have no options. If one place is closed, go to the other 3-4 that are open. Breakfast... More 

Was this review helpful? Yes 47
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was really leary of this hotel after reading all the reviews. It was better than I expected but not up to Dreams standards yet. There were renovations going on and you can tell they are trying to get the property up to the Dreams standards. Craftsmanship on the renovations leaves a lot to be desired. Pool area was nice... More 

Was this review helpful? Yes 5
northport, n.y.
Contributor
14 reviews 14 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for 1 night ., went to Jost Van Dyke for 3 nts and came back for 3 nights.... the first nights stay we had an oceanview renovatede room... The room was nice but the construction was a bit messy with paint and grout all over the tiles and floor.... We had little bottles of alcohol and some snacks... More 

Was this review helpful? Yes 8
Chelsea, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

ignore all bad reviews. 4 star property at 3 star prices!! first negative. if you are on beach facing bay,enter water on left side to avoid rocks. otherwise,bring rubber soles. good news. excellent food and the best restaurant bordeaux. server is 5 star in.lobby bar look for michelle on bar and freddie on piano. also excellent co-host.renovation going on and... More 

Was this review helpful? Yes 8
Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I definitely agree that this is a 3 star property with a 5 star view. It has the potential to become much more, but currently with the ongoing renovations, mediocre accommodations & lack of room service left a lot to be desired. The best part of the resort was the breakfast and the staff/locals. In particular, Tina in the breakfast... More 

Was this review helpful? Yes 4
East Rutherford, NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We just returned home from 6 nights at Dreams Sugar Bay. I consider myself well traveled and have spent time at mostly 4 star resorts and as I titled my review I consider this place a 3 star resort with a 5 star view. Let me say that there is something more going on here than meets the eye. Lets... More 

Was this review helpful? Yes 9
New Jersey
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

On line hotel looks much better than it is in real life. Even though they say it's newly renovated- don't put your hopes up- lots of things are still under the construction. Great location, great bay view, not so good beach, but the ferry to St. John is only few min away, shuttles for $2.00 pp are cruising around all... More 

Was this review helpful? Yes 4
Bridgewater, Massachusetts
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled recently to Sugar Bay St. Thomas, and had a very good stay. This was an incentive trip that my bf earned through his company, so it wasn't what we chose; with that said overall it was a really great trip! We were in a renovated room, which had an ocean balcony view, which immediately made me smile. There were... More 

Was this review helpful? Yes 7
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