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BEST WESTERN PLUS Emerald Beach

3.5 of 5
8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
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BEST WESTERN PLUS Emerald Beach
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628 reviews from our community

Traveler rating
    182
    229
    107
    64
    46
See reviews for
Families
115
 
Couples
228
 
Solo
24
 
Business
42
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

We stayed at Emerald Beach for the 4th time as it is handy when arriving on a late flight before transferring to St John - this time we were staying for 2 nights with our daughter and son-in-law. For our 2 night stay we had paid for the rooms with breakfast included. On arrival we checked in and settled in... More

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Park City, Utah
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

I travel to the USVI & BVI every year. After a long flight the first stop is always Emerald Beach Hotel! Literally 5 minutes by cab from the airport you arrive and another 5 minutes you are swimming in the beautiful Caribbean with the amazing beach the hotel offers! The rooms are all oceanfront, the staff, service, bar, and restaurant... More

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See 2 more reviews by JSWENERTON for Charlotte Amalie
MILWAUKEE
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Room, beach, restaurants, pool, fitness center, access to running adjacent to the airport, quiet atmosphere: it all worked for me. Food and service at the bar and restaurant were surprisingly good! A very relaxed atmosphere that included a few couples with small children and toddlers.

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Birmingham, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 16, 2013 NEW

We enjoyed our five day/four night stay at the Emeral Beach Resort. The hotel was clean, beds are very comfortable and all rooms have an ocean view. The restaurant is fine for lunch, but we chose to go into town for dinner. There is a convenience store and grocery store within walking distance, so we stocked the mini refrigerator with... More

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Atlanta, Georgia
1 review
3 of 5 stars Reviewed May 15, 2013 NEW

The beach here is excellent. Staff is friendly. Hotel rooms could use some remodeling. Definitely need more towels available for the room. This seemed to be a common complaint among the guests that we spoke with. Having to ask for more than one towel or one set of towels every single day gets to be annoying..

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Chester, Virginia
1 review
4 of 5 stars Reviewed May 12, 2013

I really enjoyed staying here. There were a few things they need to improve on such as they ran out of clean towels and I was very surprised there wasn't a complimentary breakfast. I found the restaurant on premises very expensive. Otherwise, the staff were wonderful. The bartenders went above and beyond. Especially Zach and Morgan. I had a problem... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2013

This hotel is near the airport. In fact, you can walk to the hotel from the airport. Would take about 10 minutes. Or have hotel bring a open bus to pick you up Hotel is not a Ritz, or Marriott, but it is ocean front, great view and overall a great value. Rooms are comfortable. Air conditioner is quite and... More

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Augusta, Georgia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 11, 2013

I was very disappointed when I arrived. The location has one plus, its close to the airport in case you need to catch an early flight. Otherwise, the location is less than ideal, even for the reasonable cost of a room. This is a tired, worn out hotel, with very basic amenities. The TV didn't work in my room, the... More

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BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review
May 15, 2013

Emerald Beach Resort is located on a beautiful beach with spectacular views from each room. We are known as a very quiet and peaceful hotel with wonderful customer service and offer great value for your money. We offer each guest a complimentary Rum Punch when they check in to welcome each guest to our “Island” Paradise. The front desk staff... More

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1 of 5 stars Reviewed May 8, 2013

Wow, what happened within a year ? We fly from the west coast and usually start our trip with a one day stay before heading over to St John. In April we did the opposite. We stayed the last night before heading back to west coast. Never stayed in building one before. Musky room, running toilet and no towels. Bar... More

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BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review
May 15, 2013

I am a Sales Manager at Emerald Beach Resort and wanted to thank you for taking time to write your review. We do value our guest’s reviews and take into consideration all of your comments. Our goal is to give every guest a wonderful experience with excellent service that is a good value for their money. Our front desk staff... More

Alexandria, Minnesota, United States
1 review
4 of 5 stars Reviewed May 5, 2013

My sister and I stayed here for 5 nights and did not venture away from the resort much other than shopping and a day trip to St.John. Upon arrival, we had no towels and our sliding glass door to the balcony was broken. We were assured by the front desk personnel that the issues would be addressed immediately, and they... More

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Crystal Cove Beach Resort on Sapphire Bay
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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(16)
  • Very nice(13)
  • Pool bar(9)
  • Third floor(7)
  • Breakfast buffet(6)
  • Friendly and helpful(6)
  • Wedding planner(5)
  • Water pressure(5)
  • ST John(5)
  • Beautiful views(4)

Additional Information about BEST WESTERN PLUS Emerald Beach

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Charlotte Amalie
#3 Romantic Hotels in Charlotte Amalie
#3 Family Hotels in Charlotte Amalie
#3 Top resorts Hotels in Charlotte Amalie
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Best Western Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
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Also Known As:
Best Western Emerald Beach Hotel
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
St Thomas Best Western
Best Western Emerald Beach Resort
Best Western St. Thomas
St. Thomas Best Western
BEST WESTERN PLUS Emerald Beach St. Thomas, U.S. Virgin Islands

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BEST WESTERN PLUS Emerald Beach
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