We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Charlotte Amalie hotels

BEST WESTERN PLUS Emerald Beach

3.5 of 5 Resort   |   8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added BEST WESTERN PLUS Emerald Beach to your Saves list
BEST WESTERN PLUS Emerald Beach
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
A recent review
4 of 5 stars reviewed 3 days ago
Elizabeth504 New Orleans, Louisiana
  • Reviews (772)
  • Photos (479)
  • Amenities
  • Room tips (174)
  • Location
  • More
Write a Review

772 people have reviewed this hotel

Traveler rating
    226
    284
    133
    78
    51
See reviews for
154
285
35
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New Orleans, Louisiana
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay here every year a couple of nights before we spend a week on St. John and then spend one night on the tail end of our trip. The hotel seems to have improved some since last summer. The rooms seemed nicer but do have a dampness about them. The room fridge was not cold. The hotel staff has... More

Was this review helpful? Yes
Lake Waccamaw, North Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Daughter booked this Hotel for our trip. She made a great choice. All rooms are ocean front and the view was spectacular. All the staff, restaurant, bar, front desk and housekeeping, were very friendly and helpful. Pool is nice and big. Bar was fun although there was no music as advertised on the Friday night we were there. Food was... More

Was this review helpful? Yes 1
BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review

Thank you Charla for staying at Emerald Beach Resort and taking the time to review your stay. It’s great that you had a wonderful time with us and enjoyed our staff, bar, and restaurant! Our staff is always there to answer any questions you might have. Sincerely, Alana Bredahl Social Media Specialist More

Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful view, right next to the airport but planes aren't as bad as I'd thought. Pool is nice. Staff seems a little burned out if you need anything. If you want to sleep on a weekend, don't get a room next to the bar! Friday night the bar finally stopped past 1 am because I'd called twice. Very loud bass.

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two different nights a week apart at Best Western Emerald Beach because it was close to the airport. The hotel served its purpose. The beach was very nice. The room was very clean. The king size bed was comfortable. The shower had low water pressure, other than that the stay was very nice. Easy check in and easy... More

Was this review helpful? Yes 1
Butler, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this property 11 nights. We had a completely satisfactory visit. The front desk was helpful for all our needs. Free computer in lobby and free WiFi in rooms. Joel, the manager was gracious and welcoming during Monday night's rum punch hospitality event. Giselle Lake, Room Division Manager was professional and concerned that we had... More

Was this review helpful? Yes 1
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We loved the bay and the privacy. The hotel staff was very friendly and very helpful, however when we arrived after traveling since 3am, our room was not ready. We booked a month before and watched others get helped immediately. The food in the resort is not very good and the waitstaff is not very friendly. I recommend renting a... More

Was this review helpful? Yes
Woodstock, Georgia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this property last Wednesday night so we could avoid the ferry problems from the BVI's and be near the airport for the next day departure. We got there around 1PM and were told that NO rooms would be ready until the official check in time of 4PM. OK so we changed into our swim suits and went... More

Was this review helpful? Yes 6
Chicago, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think that if you are traveling here that you must have a certain expectation that the properties may be a little bit older. With that being said, our room was VERY clean. It was so clean that I was surprised and very impressed. The beach towels, however, are a different story. For two of our four days, my beach... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is just not worth it. When we arrived there around 12 pm, we were told that our rooms were not ready and that we could change in the bathroom and hang out at the pool. We declined that offer, since after a day of traveling, we wanted to unpack and get into some activities. We FINALLY got to... More

Was this review helpful? Yes
BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review

Thank you Leemu K for reviewing for stay at Emerald Beach Resort. We let all of our guests know that check-in is at 4:00 pm and always give them the option to get their swim suits on and hang out by the pool or beach. We always try to get everybody settled in their room in a timely fashion. Our... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were awesome and the beach bar was pretty cool, although it was for one night would stay here anytime. The staff was very friendly and accommodating, we arrived early for check-in and the staff allowed us to store our luggage while we waiting for our rooms to be ready.

Was this review helpful? Yes 1
BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review

Thank you for letting us know how your stay was with us at Emerald Beach Resort! Our rooms have recently been renovated and our beach bar has always been able to shown our guests a good time. Also, we pride ourselves on our customer service and are always impressed by all of our staffs’ efforts on making our guests’ vacations... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Emerald Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Emerald Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Cruise ship(8)
  • Water pressure(5)
  • Friendly and helpful(4)
  • Pool bar(4)
  • Front desk staff(3)
  • Third floor(3)
  • ST THOMAS(3)
  • Breakfast buffet(3)

Additional Information about BEST WESTERN PLUS Emerald Beach

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Emerald Beach 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Amex, Hotels.com, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Despegar.com, Priceline, Venere and Agoda so you can book your BEST WESTERN PLUS Emerald Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
BEST WESTERN PLUS Emerald Beach St. Thomas, U.S. Virgin Islands

479 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (433)
Viewed
Pool/beach area (91)
Viewed
Hotel & grounds (128)
Viewed
Room/suite (49)
Viewed
View from room (38)
Viewed
Dining (24)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (9)
Viewed
Room/suite (4)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (22)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Best Western Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
Number of rooms
90

See which rooms travelers prefer