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All 7 Charlotte Amalie hotels

BEST WESTERN PLUS Emerald Beach

3.5 of 5 Resort   |   8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
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BEST WESTERN PLUS Emerald Beach

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738 people have reviewed this hotel

Traveler rating
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    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Winter Haven, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were disappointed during our stay for 4 nights to celebrate our anniversary. We were deceived by our waiter over the cost of coffee and breakfast cost more than it should. When I confronted him he told me "you should get your wife to explain it to you". If they could charge you for the air you breath they would.... More

Was this review helpful? Yes 1
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed here for one night only, on my first night in the VI, as my plan was to get the first ferry out to Tortola the next day. Even for a convenient "stop over", I would not recommend this hotel. It is old and smelly. The only good thing I can think to say about it is that it... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving in st thomas around 11am was super exciting with all the new things to see. After doing some research my boyfriend and I decided to walk to the hotel which literally is a 12min walk. We were offered numerous cabs costing up to $16 !!!! Be careful with the taxi drivers who are dyeing to take advantage of tourists.... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was one of the greatest experience i had. The employees always recieved you with a smile, always clean & organized but also very convenient! Manager joel kling was very helpful & awesome customer service. Thank you for such a beautiful experience.

Was this review helpful? Yes 1
Park Ridge, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We flew into Charlotte Amalie late at night to pick up a ferry to BVI the next morning. The pluses are that it sits on a nice bay with a good beach. The rooms were clean and the bathrooms looked like they might have been updated recently (they are still small). There is a pool that looks out to the... More

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Wolcott, New York, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on our way to Tortola when flight cancellation made an overnite on St Thomas a last minute need. I had read about Emerald Beach and it was near the airport, so I called at the last minute for a room. We got in about 5pm and were greeted by a welcoming front desk person. Check in was smooth... More

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Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

Positive: Beautiful view from the rooms! Fantastic beach with white sand and turquoise water! Great big room with big beds and a lovely balcony. Free air con, fan in the ceiling, wi-fi and sun beds. Friendly and helpful staff. Good cleaning. Room for improvement: We desperately needed a screen in the balcony door to keep out the very annoying mosquitos!... More

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Springfield, Illinois
Top Contributor
73 reviews 73 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Awaiting departure on a cruise, we found this hotel to be comfortable and convenient. The staff were friendly. The rooms need refreshing. It was quiet and the nearby airport was not annoying. The dining room was so so but service was friendly. The buffet was not worth the cost.

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stamford, ct
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2014

While my expectations were low, the hotel was still disappointing. We had a wonderful stay in St. John for the week where we rented a great house. Our flights were one day later than we could stay in the house so we decided to spend one night at the Best Western and then head to the airport in the morning.... More

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BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review

I want to thank you for your review about your recent stay at Emerald Beach Resort. We do take our reviews very seriously; reading and responding to them, and are always trying to improve our guest’s experience. We enjoy a beautiful beachfront location with all rooms enjoying a spectacular view of the Beach and the Caribbean Sea. We are conveniently... More

Waterford, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed with my partner for 3 nights. The staff are really nice and the views from the room are really nice. It's right on the beach which is quite nice also. The only faults I would have is there is no elevator and it's a bit of a walk between facilities. It's also a bit expensive but the surroundings make... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Cruise ship(8)
  • Water pressure(5)
  • Friendly and helpful(4)
  • Pool bar(4)
  • Front desk staff(3)
  • ST THOMAS(3)
  • Third floor(3)
  • Breakfast buffet(3)

Additional Information about BEST WESTERN PLUS Emerald Beach

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Charlotte Amalie
#3 Romantic Hotel in Charlotte Amalie
#4 Family Hotel in Charlotte Amalie
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — BEST WESTERN PLUS Emerald Beach 3.5*
Official Description (provided by the hotel):
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Best Western Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
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Also Known As:
Best Western Emerald Beach Hotel
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
St Thomas Best Western
Best Western Emerald Beach Resort
Best Western St. Thomas
St. Thomas Best Western
BEST WESTERN PLUS Emerald Beach St. Thomas, U.S. Virgin Islands

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