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BEST WESTERN Carib Beach Resort

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70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas
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BEST WESTERN Carib Beach Resort
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BEST WESTERN Carib Beach Resort
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454 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, WA
Level Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were there with another couple, and our room was not ready when we arrived after 4PM. We went to the bar for our complimentary drinks, which was nice. Our friend's room was ready after we got back, but ours was not. I waited in the lobby, while my husband went up with our friends. Another couple came in and... More 

Was this review helpful? Yes
Harvest, Alabama
1 review
1 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel July 20th-24th. My phone was stolen the second day and I never could get fresh towels delivered. When contacting the staff about my concerns the customer service/ management team provided me with no assistance until the police were called. Once the police were involved and I contacted Best Western Customer service, I was provided with... More 

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Travelers are raving about these Charlotte Amalie hotels

OKLAHOMA CITY
1 review
1 of 5 stars Reviewed 1 week ago NEW

Let me list the problems: Rude desk clerks (yes, multiple), check in is at 4pm but room wasn't available until 5:45, complimentary dinner and drinks was a further disappointment as the bartender was drunk bartender and only half of menu items available and no dessert, the room had a broken towel rack laying on the counter, broken coffee maker and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you Billy for taking the time to review us on TripAdvisor. We must apologize for all of the inconveniences during your stay. We have been training all of our staff in both customer service and time management. Also, we have recently updated our menu and plan on expanding it even further. Another thing, we keep track of all items... More 

1 review
4 of 5 stars Reviewed 1 week ago

One minute away from the airport terminal, right on the water. A man made "beach" (sand, but no eater access). I have been coming to the caribbean for 40 years, and wanted to try this hotel. It was fine. Good staff, nice location, worked perfect for the night. Not a resort-don't expect one. Rooms were nicely done, though needed a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for staying with us. Our location is near both the beach and the water and makes it easy for guests to get to their flight and easily walk to the beach. Our man made beach is a great place to have a cocktail and read a book at the end of the day. Our goal is to create... More 

Washington, DC, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel was fine. We stayed here because we had an early flight in the morning and it was close to the airport. The issues we had were that they didn't have any room keys at check in. The other issue was that the initial room we were given had already been assigned to someone else. We walked in and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you Theresa for your review. We must apologize for your checking-in experience. We train our staff to be as efficient and polite as possible and are constantly trying to reach new goals. We are also updating our check-in process to decrease wait time and eliminate any mistakes. Sincerely, Alana Bredahl Social Media Specialist More 

Pennsylvania, United States
1 review
2 of 5 stars Reviewed 1 week ago

I would suggest that anyone who makes a reservation at the Carib Best Western in the US Virgin Islands should think very carefully about this choice. Our experience was terrible; poor or no air condition, trickles of water out of shower, incredibly slow service for food. We were given a $50 rebate.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for your review Allen. Each Best Western is independently owned and operated, but also must follow regulatory guidelines. We are consistently maintaining our air conditioning units so our guests can be comfortable in their room. We also have upgraded the showers recently. Being on an island, we are limited to the resources that many others may be used... More 

CONROE, United States
1 review
5 of 5 stars Reviewed 1 week ago

was stranded after a very bad circumstance with the airlines best western came thru like a champ--I will recommend always best western plus we are taking the grand kids next year to st Thomas--virgin islands

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for your review Richard! A couple's honeymoon is supposed to be a stress free as possible and being able to help you both out was a pleasure on our part. We hope to see you again! Sincerely, Alana Bredahl Social Media Specialist More 

Kalamazoo County, Michigan
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Quite place to stay and you can walk to the airport. Great staff. Jemerie at the bar is awesome, make sure to ask him about the short cut to mountain top and don't let him convince you that there is a restaurant up there :). I did rent a car(price way fair) as the hotel is on the opposite side... More 

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for staying at Carib Beach Resort! We are happy that you found our location very easy to get to from the airport. It is only a short walk or very short car ride away. We are very happy that we have such an excellent team. Jeremie is great with guests and knows how to entertain and make good.... More 

Myrtle Beach, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight before we left to go sailing in the BVI. You can literally walk from the airport, as it is the first right turn outside of the airport. We were able to check in right away, everyone was friendly and the room was clean. We ate at the bistro overlooking the harbor. The bartender, Judith, was very knowledgeable... More 

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for staying with us at Carib Beach Resort. It's always a joy to hear about our guest's stay. Our location makes it easy for guests, just like yourself, to get to and from the airport. Our staff is dedicated to their jobs and all are continually being trained every day! Also, our restaurant staff are knowledgeable and enjoy... More 

Memphis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Incredible view, however you have to get over the room your in to enjoy it.. If you are use to a Westin or Sheraton this Hotel would not be a recommendation. This layout is more like an old motel. The staff was not very friendly or informative. The one big plus is that it is in walking distance from the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for your review. Our hotel is located just a short walking distance from the airport and makes it easy for travelers to get situated and settled in after long flights. We also face Lindbergh Bay so most of our rooms have stunning views, while the others face a vibrant, Caribbean garden. We are displeased to hear our customer... More 

Hotel Review Summarization

What travelers say

  • Very nice(3)
  • Air conditioning(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

476 photos of this hotel

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Room/suite (37)
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Bathroom (7)
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Hotel & grounds (38)
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Beach (19)
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Cottage Room (44)
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Pool (31)
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Restaurants and Bars (27)
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Seawing Room (48)
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The Hotel (47)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Other (3)
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