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BEST WESTERN Carib Beach Resort

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70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas
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1 room 1 guest
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BEST WESTERN Carib Beach Resort
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460 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Myrtle Beach, South Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check-in was at three and forget it if you arrive 30 minutes earlier and would like to check in. The young lady on the dayshift could use a lesson in customer service. When we finally got a room on the second floor carrying all of our luggage up the stairs we find a man sleeping in our room. I was... More 

Was this review helpful? Yes
Columbia, South Carolina
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was not luxurious but was clean and comfortable. it had good shower, comfortable bed, a nice bar and restaurant and a fake beach, which is an area behind a sea wall filled in with sand. This was fine for me it was right next to the pool and a great place to relax and have a few drinks.The... More 

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Westminster, CO
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I was concerned about this hotel after reading negative reviews on TA, but we had a pleasant overnight stay. We arrived around 9:30 p.m. and walked over from the airport, which was an easy 5 minute walk. We were greeted about as friendly as you could expect and checked-in promptly. Initially we were given a room with a queen bed,... More 

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Medford, New Jersey, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We selected this hotel for our last night after charter because it is literally across the street from the airport and it was reasonably priced. It was just ok. I would have been unhappy had this been our 'resort' hotel, but it was just kind of fine for the last night when we were all tired and spent most of... More 

Was this review helpful? Yes
BWCaribBeach, Public Relations Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thanks for taking the time to give us feedback! We truly appreciate anyone who takes the time to keep us updated on how we are doing. I'm glad that you found the accommodations suitable for your needs. We have many guests who are going to or returning from charter trips in the BVI or St. John. We try to meet... More 

Miami, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Was a great experience, close to the airport, good food, nice view. For business trip is the perfect choice. Amenities are ideal after work. Highly recommended. It has a small beach half mile away perfect for end the day.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Public Relations Manager at BEST WESTERN Carib Beach Resort, responded to this review

We are so glad you enjoyed your time with us. We have many business travelers because of our convenient location to the Airport as well as the rest of the island. We hope that the next time you visit, whether for business or pleasure, you choose the BEST WESTERN Carib Beach Resort. Alana Bredahl, Social Media Manager BEST WESTERN Carib... More 

Annapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Just walking distance from the hotel is enough to say this is a great hotel. The room I had was recently renovated and and provided the basic amenities and a nice view of the water. Sound proofing was great too as I didn't hear any airplanes take off

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you Susan for staying at Carib Beach Resort. Our convenient location is great for travelers who want to get settled into the island as soon as they land because we are just a short walk from the airport. We are very pleased to hear that you enjoyed our newly renovated, sound proof rooms. Sincerely, Alana Bredahl Social Media Specialist More 

Vancouver, WA
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were there with another couple, and our room was not ready when we arrived after 4PM. We went to the bar for our complimentary drinks, which was nice. Our friend's room was ready after we got back, but ours was not. I waited in the lobby, while my husband went up with our friends. Another couple came in and... More 

Was this review helpful? Yes
BWCaribBeach, Public Relations Manager at BEST WESTERN Carib Beach Resort, responded to this review

I must apologize for the inconveniences you experienced during your stay. We take customer care very seriously and will be taking action as soon as possible. We want to ensure that all of the interactions between our staff and guests are positive and happy ones. I do hope you will give us another try to let us show you a... More 

Harvest, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel July 20th-24th. My phone was stolen the second day and I never could get fresh towels delivered. When contacting the staff about my concerns the customer service/ management team provided me with no assistance until the police were called. Once the police were involved and I contacted Best Western Customer service, I was provided with... More 

Was this review helpful? Yes 1
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for your review. I must apologize for the inconveniences you experienced during your stay. Our front desk staff will be receiving further training on situations much like the one you experienced to ensure a better guest experience. We take customer service very seriously and will be taking action. Also, we will look into the charge on your card.... More 

Travelers are raving about these Charlotte Amalie hotels

OKLAHOMA CITY
1 review
1 of 5 stars Reviewed July 24, 2015

Let me list the problems: Rude desk clerks (yes, multiple), check in is at 4pm but room wasn't available until 5:45, complimentary dinner and drinks was a further disappointment as the bartender was drunk bartender and only half of menu items available and no dessert, the room had a broken towel rack laying on the counter, broken coffee maker and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you Billy for taking the time to review us on TripAdvisor. We must apologize for all of the inconveniences during your stay. We have been training all of our staff in both customer service and time management. Also, we have recently updated our menu and plan on expanding it even further. Another thing, we keep track of all items... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed July 20, 2015

One minute away from the airport terminal, right on the water. A man made "beach" (sand, but no eater access). I have been coming to the caribbean for 40 years, and wanted to try this hotel. It was fine. Good staff, nice location, worked perfect for the night. Not a resort-don't expect one. Rooms were nicely done, though needed a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCaribBeach, Manager at BEST WESTERN Carib Beach Resort, responded to this review

Thank you for staying with us. Our location is near both the beach and the water and makes it easy for guests to get to their flight and easily walk to the beach. Our man made beach is a great place to have a cocktail and read a book at the end of the day. Our goal is to create... More 

Hotel Review Summarization

What travelers say

  • Very nice(3)
  • Air conditioning(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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