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All 7 Charlotte Amalie hotels

Windward Passage Hotel

3.5 of 5 Hotel   |   Veterans Drive - Waterfront | P.O. Box 640, Charlotte Amalie 00804, St. Thomas
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A recent review
5 of 5 stars reviewed 3 days ago
Malik C
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379 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Danish first
  • English first
  • German first
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English first
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The 3day stay at this very quite and relaxin... it's in a great location across from ferry to torlola.. At nights there's great local food on the water front that will catch any taste buds... Banks and other stores within walking distance as well... Really Enjoyed My Stay There!!+

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Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nothing super fancy about this place. Great location especially if you are passing through. Casino is near lobby. Within walking of aim downtown shopping & French Town. 15 minute taxi to airport. Stay here for a layover or quick visit to learn about St Thomas.

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Denver, Colorado
Top Contributor
67 reviews 67 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a room here because of the location (it's the closest hotel to the CA ferry docks and walkable to all the shops and downtown). It's definitely an older property but it offered everything we needed. Prices were reasonable and service was fine. If you want to be close to downtown and the ferry, this is the right pick.... More

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Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear Stormcreator: Thank you for taking the time to submit your review, and for your kind remarks. I am so pleased you enjoyed your stay with us, and found our location convenient. We are very fortunate to be within walking distance of the world-class duty free shopping, and many other fine attractions. Being directly across from the BVI ferry service... More

Dallas, Texas
Top Contributor
64 reviews 64 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I admit I was hesitant to stay at this hotel because of the reviews, however we took a chance. We arrived to St Thomas without hotel reservations so decided to go with this hotel because of the price. The front desk clerk Marlene, who checked us both in & out, was very friendly and helpful. The rooms are okay, but... More

Was this review helpful? Yes 2
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear Flygirl129: Thank you for taking the time to submit your review, and for your kind remarks. I am delighted you enjoyed your stay with us, and that you were pleased with our customer service. I have shared your comments with Marlene, James and Rosanne, who were all thrilled for the "shout out"! We are very fortunate to have such... More

Burlington, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed only one night in this hotel. The lobby was very nicely decorated and they offered iced lemon water for the guests. I can't say that I was fully impressed with the hotel room though. The shower in the bathroom did not work properly and the carpet was soiled in several areas so I wore shoes. The hotel has... More

Was this review helpful? Yes 2
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear dkwnz: Thank you for taking the time to submit your review. I'm glad you enjoyed our lobby area and courtyard bar & restaurant. I'm sorry you had trouble with your shower, I don't know the nature of the issue you experienced; we rely on the municipal water system and sometimes we have low water pressure as a result. Thank... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2014

On Behalf of Ms. Octavia Nurse... (My grandmother)... On June 6, 2014, I booked my stay for myself and my disabled brother at the Windward Passage Hotel. They had a great price for a weekly stay which cost $911.40/per room with tax. I'm a native of St.Thomas the USVI. I thought this was be a great vacation get away and... More

Was this review helpful? Yes 6
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear RJFam5346: Thank your for taking the time to submit your review. All comments, favorable and unfavorable provide us with valuable feedback so that we may continue to improve our quality and customer service. I am so sorry you had an unpleasant stay with us, it seems that everything that could have gone wrong, went wrong. I can't image why... More

Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed in a harbor view room on the fourth floor. The room was comfortable with great beds and clean. We treated the staff friendly and received the same back from them. This hotel is located downtown so it is very convenient to shopping, but expect the same downtown conditions you would in any city. We loved our stay and... More

Was this review helpful? Yes 1
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear C2C Travels: Thank you for taking the time to submit your review, and for your kind remarks. I am very pleased you enjoyed your stay with us. We are quite fortunate to have such a great location, within walking distance of so many fine attractions. I'm glad you took advantage of our complimentary shuttle to and from Magens Bay... More

Copenhagen, Denmark
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 5, 2014

I visited the Windward Passage with my family for a week, and it was not a good experience!! A sign in the reception said that maintenance work was being done from 10am to 4pm, but in reality they started the very loud work at 7am, and finished at 5pm. Not cool when you are on holiday and would like the... More

Was this review helpful? Yes 2
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear Frederik N: Thank you for taking the time to submit your review. All comments, both favorable and unfavorable provide valuable feedback so that we may continue to improve our quality and customer service. I regret that you were disturbed by our renovation efforts. We usually don't begin the "heavy" work until much later in the morning however, being in... More

Martha's Vineyard, Massachusetts
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 31, 2014

This hotel needs a major renovation, and not the small changes they are slowly making. Checking in well after the appropriate time - we waited for a half hour in the lobby until we were allowed keys because house keeping wasn't answering their radio to tell the front desk if they were done in the room. Really, it was almost... More

Was this review helpful? Yes 1
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear 27CoolBeans: Thank you for taking the time to submit your review. All comments, both favorable and unfavorable provide us with valuable feedback so that we may continue to improve our quality and customer service. I regret that you were unable to sleep-in late during your stay with us. Being centrally located in downtown Charlotte Amalie does put us right... More

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

The Windward Passage Hotel is a decently-sized hotel located in Charlotte Amalie, St. Thomas. Our rooms had a great view of the water where planes took off and cruises docked. The hotel also has a restaurant (overpiced), a pool, and a gift shop where you can get snorkel gear, surf shirts, and other beach-related items. Due to it's close proximity... More

Was this review helpful? Yes
Kathryn M, Manager at Windward Passage Hotel, responded to this review

Dear ChristianSamuel: Thank you for taking the time to submit your review, and for your kind remarks. I'm so pleased you enjoyed your stay with us, and that you took advantage of several of our amenities. We are very fortunate to have such a great location within walking distance of so many fine attractions. Our complimentary shuttle to Magens Bay... More

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Additional Information about Windward Passage Hotel

Address: Veterans Drive - Waterfront | P.O. Box 640, Charlotte Amalie 00804, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Windward Passage Hotel 3.5*
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Also Known As:
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands

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