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All 7 Charlotte Amalie hotels

Marriott Frenchman's Reef & Morning Star Beach Resort

4.0 of 5 Resort   |   5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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3 of 5 stars reviewed today
Paula M Sugar Land, Texas
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1,888 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (810)
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English first
Sugar Land, Texas
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed today NEW

While the hotel is in great location, the service is average and very laid back. Our room was in the Morning star portion of the resort and the rooms are actually sub par. Our Mattress was old and had springs sticking out making it difficult to sleep. I expected much more from a Marriott. The view from the restaurant is... More

Was this review helpful? Yes 1
Currituck, North Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

We flew in for a short stay(3 days) but the island was beutifu the, water was crystal clear and the hospitality was AWESOME. special thanks go to Yvonne in the hotel, Roseman at Co Co Joes and everyone else we encountered. This place is Fantastic. We will be back.

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

Fabulous views, friendly and helpful staff, and lots of options of things to do made our trip. Food at the hotel is pricey and not amazing, but taxis are expensive so convenience is nice. The hotel did not have info on my package deal that included breakfast. Thankfully, I had printed it out and they honored it. I was most... More

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Senior Contributor
37 reviews 37 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We came to the Frenchman reef marriott for a day long stay as part of a cruise. We had trouble checking in as a woman at the front desk acted like we were not supposed to check in there. A woman at the marriott rewards desk helped us check in (after we were left waiting for 20 minutes by original... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had a very good time overall! During the stay at the Marriott Frenchman's Reef guest service Ms. Tina was absolutely pleasant and kind during our check in. Rhys was also another service representatives that took time out to explain and provide information on request. Overall, a great experience. The Lindsay Family

Was this review helpful? Yes 2
Simsbury, Connecticut
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall Frenchman's Reef & Morning Star Marriott Beach Resort was amazing. As soon as we got to the hotel we checked in- and were instantly upgraded to a room with a balcony view of the harbor which was amazing! The room was very nice and updated and the beds were the most comfortable hotel beds I have ever slept on.... More

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Blacksburg, Virginia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here because I was working on St. Thomas & St. Croix. The property is very nice and the staff were incredibly friendly & helpful. Despite working long hours, I was able to enjoy the lobby bar & listen to the steel drum band. The bartender, an ex-pat, was great. He engaged in friendly conversation and made great cocktails.... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Fantastic review title and photo! We’re pleased we were able to provide everything you needed to be comfortable doing business and to relax when the day was done. The Rum Bar is great for winding down at sunset. We look forward to welcoming you (and hopefully your wife and son) back to St. Thomas! More

Wichita, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We are Marriott timeshare owners and have stayed at many Marriotts across the world. Please see my review of the Frenchmans cove as well. My wife and I recently stayed at this property for one night before a weeklong stay at the Frenchman's Cove. We were on the grounds multiple times. We arrived on the late American Airlines flight. We... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Welcome to St. Thomas! We appreciate the feedback of your night with us including highlights of the views, pool and location. We strive to provide a tropical resort experience which provides the comforts of home, superior amenities and warm hospitality. This includes an efficient check-in and check-out experience. Please accept our apologies for the lack of personnel at the desk... More

Temple, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Marriott FR July 2014, with a small group. We had the all-inclusive meal/beverage plan. I want to let everyone know this is not your typical AI resort. There are not long buffet lines with old snack foods under a heat lamp. This is a true upgrade from the normal AI experience. Guests order from the menu....anything... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Great recommendations! For those who may be planning a stay, you can learn more about the options for dining on the Marriott website. Also, feel free to call our pre-arrival team here at the property to explore offerings at each restaurant. Thank you! More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Recently visited this hotel along with my daughter. From the time we walked in to check out the experience was GREAT!!!! Room service the restaurants were all great service. We had a food server Ms. Antoinette, was a pleasant woman and treated us like family. Our room was in the Sea Cliff and it was beyond quite.. The ocean was... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

We sincerely enjoyed having you as our guest and appreciate the glowing recommendation. I will be sure to let Antoinette know her service was recognized. We hope you and your daughter will visit often! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(56)
  • CoCo Joe(56)
  • ST THOMAS(25)
  • Main hotel(21)
  • Sunset grill(18)
  • Cruise ship(18)
  • Island time(8)
  • CUSTOMER SERVICE(7)
  • Great view(6)
  • Room service(6)

Additional Information about Marriott Frenchman's Reef & Morning Star Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Frenchman's Reef & Morning Star Beach Resort 4*
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Marriott Frenchman's Reef & Morning Star Beach Resort St. Thomas, U.S. Virgin Islands

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Frenchman's Reef Resort has just completed a $48 Million Dollar Renovation, and is now open and all new and refreshed. Now featuring clean crisp new guest rooms, with flat screen TVs. All new resort experience featuring a new resort infinity pool, children's splash zone, adult infinity pool and bar; and private spa pool. Our all new Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private pool spa with cabanas. Aqua Terra is our new restuarant at Frenchman's Reef which features spectaular views of the harbor. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort; and discover the most luxurious stay in the US Vigin Islands. ... more   less 
Number of rooms
453

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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