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Marriott Frenchman's Reef & Morning Star Beach Resort

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5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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3,223 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for 5 nights as part of a conference group. The resort is a bit tired and can do with some updating but overall is still a great place for a vacation. This is a busy resort - the lobby and check in is like a railway station with long lines of people constantly checking in and out. I... More 

Helpful?
Thank sunshine0701
Boston, Massachusetts
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall the resort is in a great spot with 3 pools and the beautiful morning star beach. The resort is large with main resort rooms which are close to the pools/pool bars and spa and beach house locations on the beach next to restaurants and another pool. We stayed in the main resort and were "double upgraded" to a suite... More 

Helpful?
Thank Melissa H
new york
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

4 days. That is the point where even the most laid back travelers will be ready to leave and not return. My first visit here 16 years ago did not make a big impression and while this hotel can be a great, easy stop for a weekend away any longer and it will grate on the nerves. The biggest short... More 

Helpful?
Thank ktcNme
Manasquan, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

If you are deciding on a vacation in St. Thomas I can assure you that a stay at the Frenchman's Reef Resort will exceed all your expectations!!! We spent a week Christmas (2015) and had the most wonderful time. I immediately knew we picked the right island this year from the very warm and gracious greeting at the car rental... More 

Helpful?
1 Thank Barry R
Tampa, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great resort! My husband and I were celebrating our wedding anniversary. When we arrived, we were upgraded because of our Marriott points. What a room with a view. We were on the third floor overlooking Morningstar Beach and the beautiful waters. The room has a large balcony where we enjoyed our morning coffee for seven wonderful days, watching the ships... More 

Helpful?
Thank syl48
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 6th vacation at the Marriott Frenchman's Reef and Morning Star Beach Resort. Without question, our breathtaking views of the ocean from our villa at Morning Star were exceptional. The staff was most courteous, respectful, and accommodating. We were graciously welcomed back by Antoinette Gomez and other members at the front desk and throughout the hotel. Thank you... More 

Helpful?
1 Thank marie10X
Sarasota, Florida
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Just got back from a great 8 days at the Frenchman's Reef. The staff was friendly and always courteous and helpful. The view was great! Our room overlooked the harbour, so we got to see turtles, the Cat and the cruises coming in and out everyday from our balcony. We spent most of our time laying by the pool or... More 

Helpful?
Thank Bigb0805
Charlotte, North Carolina
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night before a Sail cat charter in BVI, we booked two nights but only made it for one due to airline problems. Our room was in the top floor of the sea cliff tower, it seems like this is the newest part of the resort. The room was excellent as should be expected, all of... More 

Helpful?
Thank 74charlie
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear 74charlie, Thank you. I appreciate your great review and rating. It sounds like you planned an amazing Caribbean vacation and I am thrilled we could be a part of it. All the rooms on the property have individual features. The Seacliff is over the infinity pools while the Harbor Wing overlooks the Charlotte Amalie harbor. It offers some of... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just spent an awesome week here at the Frenchman's Reef. The staff was friendly and always courteous and helpful. The view was magnificent! There is an on site "Adventure Center" for planning excursions (do the dinner cruise - it was the best part of the entire trip), or you can lay by the pool or play on the beach. There... More 

Helpful?
Thank Art W
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Art W., Thank you for staying with us and sharing your experience. We appreciate your positive comments directed towards the warm and accommodating service you received, the incredible views, the sunset sail and the pools. This is music to our ears. We look forward to welcoming you again and hope it will be soon! Best, JP, General Manager More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

The location and beach are fantastic the hotel I am afraid is not Marriott standard it is run down and shabby The bedrooms are dated and dirty housekeeping do a basic clean but not to the standard I have had at other Marriott hotels , have a collection of used wine glasses which they do not remove and are mounting... More 

Helpful?
Thank Handavid2008
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Handavid2008, Unfortunately, there is a delay in responses to the reviews here on TripAdvisor. If you are still on the property, please contact the hotel manager Harmeet Chugh at your earliest convenience so we can have the opportunity to assist you. We actually have many tools in our toolbox! On a positive note, I am happy to hear about... More 

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