We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Frenchman's Reef & Morning Star Beach Resort

4.0 of 5 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Up To 25,000 Points
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Marriott Frenchman's Reef & Morning Star Beach Resort
Professional photos View all
Browse nearby
Marriott Frenchman's Reef & Morning Star Beach Resort
Write a Review

1,990 reviews from our community

Traveler rating
    725
    696
    335
    155
    79
See reviews for
504
882
41
153
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (855)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1990)
  • Mar-May only
    (539)
  • Jun-Aug only
    (618)
  • Sep-Nov only
    (354)
  • Dec-Feb only
    (479)
All months
Denver, Colorado
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a beautiful location with a generally terrific staff. During our week in St. Thomas the employees were generally great -- from the housekeeping, to the front desk; bell and pool staff; and especially the lobby concierge folks. Restaurants were an enigma with most servers being absolutely wonderful, but a minority inexplictly indifferent. Our room was typically Marriott, which... More

Was this review helpful? Yes
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just attended a conference there and stayed six nights. We reserved a Morning Star " beachfront" room but when we checked in, we had a view of the back of the activities shed. They should never try to pass this room off as a beachfront room. We tried to call from this room to the front desk and no one... More

Was this review helpful? Yes
Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The views, beach and pools were all very beautiful. However, The amount of money that the resort cost really cancels these things out. First when you arrive they must charge your credit card $100.00 a day for "incidentals" (incase you trash the room). They will then refund your card once you checkout. I find this crazy. So for my 7... More

Was this review helpful? Yes 2
Belmont, North Carolina
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is such a cool tour! Booked at the Adventure Center at Marriott's Frenchman's Cove. Very interesting to see what is going on in the sea at night! Maggie was our guide and did a super job! She was very knowledgeable of marine life and knew the best areas to take us for a good show! Maggie was delightful and... More

Was this review helpful? Yes 6
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear 2014nctravelers2014, Thank you for reviewing the Night Kayak Tour. This is one of our most liked activities for the reasons you mention. I am pleased to read it was easy to book, interesting and well guided. I will let Maggie know she did an excellent job. Best, JP, General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel and grounds were wonderful. Very calming and beautiful place. All the staff were precious, especially Yvonne. We were there for my daughter's wedding. Yvonne was upbeat and so friendly. I do plan on returning and participating in some of the activities offered. Thanks for the water that you gave to keep the customers hydrated. So wonderful and the... More

Was this review helpful? Yes 1
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Mary H., Congratulations to your daughter! Your compliments of Yvonne and the ambiance of Frenchman’s Reef are truly appreciated. Thank you for mentioning her by name so I can give her recognition. We look forward to welcoming you back in the near future. Best, JP, General Manager More

Burlington, Massachusetts
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We traveled here for our September 35th anniversary and had booked a lot of our adventures well in advance. We rented a Jeep which ended up being a life saver due to the fact that I had an unexpected medical issue upon arrival and spent the first day at the Schneider Medical Center. That will be a separate review (all... More

Was this review helpful? Yes 3
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Sandy H., Thank you very much for this description of your recent stay at our hotel. I enjoyed your review, which will be shared with our entire team at our weekly meeting. Indeed, Jennifer is an asset. I am pleased to know she took such good care of you, in light of the medical issue you were experiencing. We... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just want to give a big shout out to the staff of this hotel and resort. Especially to Ms. Khalilah at the check-in desk. Thanks for your courteous and professional service! The views from my room's balcony were breath-taking. The pools and the easy access beach allowed for much need relaxation after a full day of work.

Was this review helpful? Yes 1
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Mario B., My sincerest thanks for your review, mentioning the excellent customer service of the team, especially Khalilah. Rest assured your comments will be shared with our staff and management at our weekly meeting. I am sure Khalilah will remember you. I hope the wonderful service and views inspire you to return again soon. Best, JP, General Manager More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just return from seven nights at this hotel. We stayed in a room in the Morningstar side. The room was comfortable, although very humid unless the air was running constantly (it's an island, though- to be expected) we loved waking up and having coffee on the beach in the morning, it literally was steps away from our room. The beach... More

Was this review helpful? Yes 4
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Marie6387, Thank you for sharing taking the time to review our hotel. I am pleased to hear most of your stay was pleasant, including a very nice description of Morning Star Beach. I will tell the night kayaking crew they were favorably mentioned. Regarding your last evening with us, I apologize for the communication failures you experienced. As a... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I read many reviews prior to staying at this hotel for a wedding...I should've believed them and booked somewhere else. We arrived at 5:40pm and our room was not ready until 8pm; mind you check in is at 3pm. They gave us a $50 hotel credit which didn't even cover the $70 meal at the hotel restaurant (12 piece buffalo... More

Was this review helpful? Yes 2
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Latricia A, Please accept our sincerest apologies for the inconveniences at check-in and room issues. I need to investigate that particular room to determine damage and make immediate repairs if needed. Your comments are highly unusual and important for me to follow up on. Could you please send an email to our Experience Team at sttfrexperienceteam@marriotthotels.com that includes your... More

Indianapolis, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Late September, 10 day honeymoon. First time in Caribbean. Stayed on Morning Star - it was cool because of the beach and the crashing waves at night but the better pools, restaurants, the fitness center, and the gift shop for buying snacks/water/other needs (which is open almost 20 hours a day) are all up the mountain in the main building.... More

Was this review helpful? Yes 1
JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Anita K., Congratulations on your marriage. We thank you for choosing Marriott for this special occasion. I am sorry Morning Star did not live up to your expectations and I will address the issues you outlined including restaurant timing. Thank you for bringing those to my attention. While the pace of life does move slower in the Caribbean, we... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Marriott Frenchman's Reef & Morning Star Beach Resort?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Marriott Frenchman's Reef & Morning Star Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(56)
  • CoCo Joe(56)
  • ST THOMAS(25)
  • Main hotel(21)
  • Sunset grill(18)
  • Cruise ship(18)
  • Island time(8)
  • CUSTOMER SERVICE(7)
  • Great view(6)
  • Room service(6)

Additional Information about Marriott Frenchman's Reef & Morning Star Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Frenchman's Reef & Morning Star Beach Resort 4*
Number of rooms: 453
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Marriott, Jetsetter, Priceline, Odigeo and Tingo so you can book your Marriott Frenchman's Reef & Morning Star Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Marriott Frenchman's Reef & Morning Star Beach Resort St. Thomas, U.S. Virgin Islands

1,323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1062)
Viewed
Pool/beach area (202)
Viewed
Dining (39)
Viewed
View from room (96)
Viewed
Bathroom (12)
Viewed
Hotel & grounds (238)
Viewed
Room/suite (114)
Viewed
Family/play areas (3)
Viewed
0:10
Videos (2)
Viewed
Other (356)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (179)
Viewed
Amenities (46)
Viewed
Beach (15)
Viewed
Pool (21)
Viewed
Resort View Room (Pre-Renovation) (22)
Viewed
Restaurants and Bars (32)
Viewed
Royal Suite (Pre-Renovation) (14)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (83)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (18)
Viewed
Dining (12)
Viewed
Pool/beach area (7)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay