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Marriott Frenchman's Reef & Morning Star Beach Resort

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5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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Marriott Frenchman's Reef & Morning Star Beach Resort
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Marriott Frenchman's Reef & Morning Star Beach Resort
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2,593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Let's begin with the positives... -great staff! The pool bartenders and front desk agents stand out. Antoinette at the front desk was especially helpful. -great beach and pools. The beach has tones of blues and greens, is nice and calm, rather large, and just flat out beautiful. The pools are infinity pools with stunning views. -Havana Blue was a fantastic... More 

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Atlanta, Georgia
Top Contributor
107 reviews 107 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a mixed bag. Some things they do well and others not so well. Two lunches at the Sunset Grill were incredibly slow and food rather average and over priced. The pools were all nicely maintained and the main pool had a nice view over the ocean. The drinks served at the pool bars did not live up... More 

Was this review helpful? Yes 1
Syracuse, New York, United States
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful and unique experience ! Kayaking at night in glass bottom, lit up kayaks! Guides Clara and Chris were excellent in pointing out turtles, manta rays, huge tarpon and spiny urchins! All seen through the bottom of your kayak! As we glided down the shore line Clara and Chris also told us about several points of interest including the Driehaus... More 

Was this review helpful? Yes 3
Glen Burnie, Maryland
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

By far my best activity was the Adventure Centers Night Kayak. Dylan & Sam were awesome and informative about the island. Seeing the fish, turtles and stingrays through the bottom of our kayak was amazing. A definite must do when you are in St. Thomas. As far as the hotel it was beautiful, clean and mostly everyone that works there... More 

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Durham, North Carolina
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Morning Star section of this Marriott resort. This collection of small condos is directly on the beach. The Frenchman's Reef section is the main hotel with a majority of the amenities. It's a short (steep) walk or quick shuttle ride between the properties. One of four pools is adjacent to the beach as well as the... More 

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Provo, Utah, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Property is a bit older, but they do try to keep it up. They have a nice, big beach (way better than the Cove), and there are also a lot of activities The adventure center has some great tours (paid), fast wifi Make sure you book it with the free breakfast. Really crowded pools, go to the beach.

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Tuscaloosa, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had always visited St. Thomas while traveling via Cruise Ship and decided to stay for a week instead of a day. After reading several reviews we decided to choose the Frenchman's Reef over the Morning Star Resort and were happier because of it. The Frenchman's Reef is in a great location. About 2 miles from the downtown area, 6... More 

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JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Jordan S., Thank you for making the decision to spend this vacation at Frenchman’s Reef. It is with pleasure we read that staying with us was your idea of “fun in the sun”. We agree completely. Being located in the prime location on the island, the beautiful design, great restaurants and abundant water activities make it the perfect place... More 

Charlotte, North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just got back from St. Thomas and we stayed at Marriott Frenchmans Quarter. The hotel was very nice but could use some work in a few areas. We had the all inclusive package and found the food to be decent, but somewhat limited in what we have had at other resorts. The biggest issue we had, like at a lot... More 

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JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear tcp18, Thank you for the feedback from your visit. We strive to please every one of our guests so I was interested to learn that we were only partially successful in this instance. In the areas of cuisine, amenities and overall enjoyment your compliments are appreciated. Regarding customer service at the resort, the Marriott company culture is to provide... More 

St. John
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My Check-in was easy and convenient and believe it or not I stayed in the very same room as in one of my previous stays here! View amazing and great room amenities. Parking can be improved as well as entry lights in to main parking area.

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JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear STJflipflops Thanks so much for giving us two thumbs up for efficient check-in, amazing views and great in-room amenities. I appreciate your feedback about parking, we are working on improving this. I look forward to greeting you again soon. Best, JP, General Manager More 

Cheshire, Massachusetts
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were celebrating our anniversary at Frenchman's Reef and from check-in to check-out everyone from the front desk to housekeeping went over and beyond to make our stay so memorable.Our room was perfectly located overlooking gardens and ocean. The pool had a great swim up bar with singing bartender and great service. We used the walkway along the ocean to... More 

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JP_Nel-GM, General Manager at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Dear Jujie3, Happy Anniversary! Thank you for choosing Frenchman’s Reef as the destination for your special occasion. We take a lot pf pride in being a place people trust to spend the important milestones of their lives. Call ahead of your next stay so we will know to welcome you back as a returning guest. Best, JP, General Manager More 

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