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All 7 Charlotte Amalie hotels

Marriott Frenchman's Reef & Morning Star Beach Resort

4.0 of 5 Resort   |   5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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A recent review
3 of 5 stars reviewed yesterday
Polacb Atlanta, Georgia
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3,002 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (801)
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English first
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for the week after July 4th. We found the service to be at standard. Most of the staff was friendly and accommodating, However, Marriott needs to invest in a renovation of this beautiful location. Whatever you do, do NOT stay in the Harbor Wing! We were there for a couple of nights. Though the views... More

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New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I love this resort and its location. The service was wonderful and the rooms were very clean. The check-in went smoothly. Great beach and awesome pool with strong drinks! We had an amazing and relaxing 3 day vacation here before moving on to Tortola. You must try the Havana Blue restaurant on the property. Reminds me of... More

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Wesley Chapel, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

The property is in need of a refresh in most areas. The front desk, bell men and market store employees are all VERY personable and friendly, but after eating about 15 meals at the restaurants on property, we can honestly say that only one server even smiled at us. It's sad, but not one local person working in the restaurants... More

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Centreville, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a wonderful experience at the Marriott Frenchman's Reef & Morning Star Beach Resort on a girls trip Upon arrival, my girlfriend and I ran into some issues at check in. Kurt Sullivan observed the distressed and frustrated look on our faces and came over immediately and asked what he could do to assist. For the remainder of the... More

Was this review helpful? Yes 2
Springboro, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had a truly enjoyable stay with the family at Marriott Frenchman's Reef on St. Thomas. Bit of a long check-in process but Antoinette Lisa at the front desk was very helpful in getting us a room (and a room upgrade!). Very clean rooms, excellent beach and pool facilities. Good food at the restaurants on property but quite expensive (everything has... More

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Acushnet, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

My daughter was recently married on June 12 at the Marriott Frenchman's Reef under the gazebo. I have been to many weddings but I must say, that this was one of the most romantic and beautiful weddings that I have attended. The staff went above and beyond to make our stay memorable and were all so friendly. ...from the bar... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Subject: Our Wedding I am writing this memo to describe the experience my wife and I shared at the Marriott property on Frenchman’s Reef and Morning Star Resort, U.S. Virgin Isles. Kate and I chose your resort for our wedding which was on June 12th 2014. We stayed on property for 3 days during and after our wedding ceremony and... More

Was this review helpful? Yes 4
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Thank you so much for this lovely acknowledgement of Hayley. I am touched and look forward to sharing it with her. More

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We had to change rooms 3 times. The first one was next to a generator, the second one was at a construction site. The third one was next to a guy that kept his music on til 3 am. Hotel did not do anything until i called Amex and the threatened to cancel payment. Food is horrible and expensive. For... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

We have made so many changes since your stay last August including welcoming a new leadership team to the property! We hope you consider another visit to St. Thomas this summer and I am confident we will be able to exceed your expectations. Please look for specials here on our TripAdvisor page or main Marriott website. More

Ashburn, VA
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I loved my stay at the Marriot, but the island is not as nice as the resort. They make it so nice that you don't want to leave, and you can't leave without having to take a taxi for $12 per person! If you can, I advise you to bring food because the price of food is very expensive and... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

Thank you for the glowing comments about Frenchman’s Reef and Morning Star Beach Resort. Before your next visit to St. Thomas, feel free to reach out to me through the hotel. I would be happy to give some great sight-seeing recommendations throughout the island. For those planning travel, feel free to call our pre-arrival team to discover all there is... More

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We went here two weeks ago for our honeymoon. We had a first floor condo on Morningstar. room 5116. I've stayed in much nicer rooms for far less money. The air conditioner made so much noise you could forget about a good night's sleep. The food is way overpriced. I understand that it's an list and & logistically getting food... More

Was this review helpful? Yes 4
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review

We hope you will consider staying again! From your description, it sounds like Frenchman’s Reef would me more suited to your taste. Thank you for informing us about your credit card experience at Havana Bleu. We will bring this to the attention of the restaurant manager to review. If there is anything further you would like to discuss regarding your... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(56)
  • CoCo Joe(56)
  • ST THOMAS(25)
  • Main hotel(21)
  • Sunset grill(18)
  • Cruise ship(18)
  • Island time(8)
  • CUSTOMER SERVICE(7)
  • Great view(6)
  • Room service(6)

Additional Information about Marriott Frenchman's Reef & Morning Star Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Frenchman's Reef & Morning Star Beach Resort 4*
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Marriott Frenchman's Reef & Morning Star Beach Resort St. Thomas, U.S. Virgin Islands

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Frenchman's Reef Resort has just completed a $48 Million Dollar Renovation, and is now open and all new and refreshed. Now featuring clean crisp new guest rooms, with flat screen TVs. All new resort experience featuring a new resort infinity pool, children's splash zone, adult infinity pool and bar; and private spa pool. Our all new Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private pool spa with cabanas. Aqua Terra is our new restuarant at Frenchman's Reef which features spectaular views of the harbor. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort; and discover the most luxurious stay in the US Vigin Islands. ... more   less 
Number of rooms
453

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