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Marriott Frenchman's Reef & Morning Star Beach Resort

4.0 of 5
5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
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Marriott Frenchman's Reef & Morning Star Beach Resort
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2,309 reviews from our community

Traveler rating
    678
    801
    404
    257
    169
See reviews for
Families
454
 
Couples
1045
 
Solo
38
 
Business
146
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Seminole, Florida
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

Here's the scoop..After reading the reviews,I was very hesitant to go,even with my free room..My wife and I stayed 5/7-5/12..If you want to miss the crowds..Come after carnival..No cruise ships all week..Our room was Main building 1132...My son in law & bride were on the 7th fl.Their room had a 5x12 patio and views of the air conditioners on the... More

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See 2 more reviews by bugman33772 for Charlotte Amalie
Morristown, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This was by far the best way to start celebrations for my 30th birth day! This hotel was AMAZING! The extra money spent on the hotel room for my 5day vacation with my boyfriend was well worth it. Hotel staff was super friendly (Nora from informations, was very knowledgeable of the area, events and places to go to- she even... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

After reading your title, I knew I would enjoy your review! Thank you for spending your birthday with us! We appreciate the many compliments (and suggestions). I am happy to hear you found your room and our towels to be clean to your satisfaction and felt everything needed for a great vacation was here on property! On behalf of our... More

houston, texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

Check in went smooth, however, the first room we were given was a handicap room and it would have been OK but I wasn't happyy with the bathroom. They moved us to the SeaCliff Tower and the room had a terrible odor so we were moved back to the Ocean Tower on the 6th floor and the room was perfect.... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Thank you for your outstanding 5-star recommendation! I am pleased to hear you were able to be assigned to a room you felt was perfect! We have many choices of room style and location and we like to think we offer something for everyone. Also appreciated are your compliments of our infinity pool and bar. We hope you get the... More

Augusta, Georgia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

An excellent place to sleep when in St Thomas. As a single traveller on business, I felt extremely safe and experienced a very peaceful night's rest at the Marriott. Although check in can be an lengthy process, and many times the rooms are not ready prior to 4pm, the front desk staff is courteous, gives you a pager and asks... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Thank you for letting us know you felt safe and accommodated as our guest. We know that when traveling on business, it’s important to choose a hotel that offers all the amenities you need, while providing comfort at every turn. We’re glad you chose to stay at Frenchman’s Reef and enjoyed our renovations, warm service, beds and view. The best... More

Morristown, New Jersey
Top Contributor
75 reviews 75 reviews
5 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

St Thomas was my first taste of the Caribbean and boy was it the BEST! Frenchman's Reef is a gorgeous hotel and timeshare diamond on the cliff. There's nothing they don't have to make your stay fabulous. Their onsite restaurants are pricey compared to off-site ones, but the food was good. Our room was to die for as were the... More

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See 2 more reviews by Regina D for Charlotte Amalie
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Thank you for sharing the photos from your stay with us! It’s a real honor to hear your first Caribbean trip was a success from start to finish! More

Boston, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

After reading the reviews for a month or two prior to our trip, we were prepared for almost anything, good and bad. We had a wonderful time, none of the "bad" happened during our trip and we will definitely return to Frenchmen's Reef. Our room was exactly what we had booked, a harborside waterview with a comfortable king bed, a... More

Was this review helpful? Yes 1
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

We are delighted to hear your expectations of Frenchman’s Reef and Morning Star Beach Resort were not only met, but exceeded! We’re glad you made it back and found your room, our service team, the famous views and restaurants satisfied you! More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

I chose the Marriot Frenchman's Reef & Morning Star Resort to celebrate 4 years with my other half, and to finally pop the question. The resort is beautiful, and very well kept. We found service to be rather drastic. It was either great or terrible. Though more on the great side. Meals are quite pricey as is the case on... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Congratulations on your proposal and upcoming marriage! Thank you for highlighting the particulars about your stay which were most memorable for you as well as the cool photos. We look forward to providing another wonderful hospitality experience in the near future. If you are considering St. Thomas for a destination wedding, we do offer some great packages! If we can... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 16, 2013 NEW

I had booked this trip 3 months prior over the internet and ordered a oceanfront room at morningstar. When I arrived here, I was put in a harbor side room at marriott. It took them an hour to track down a manager, and the manager told me they were sold out of oceanfront rooms at morningstar and didn't have any... More

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Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Thank you for your review. I am so sorry to hear your stay with us was not all you hoped for. Please don’t hesitate to reach out to me if there is anything else you would like to discuss. Your comments provide us with valuable insights for guest satisfaction improvement. I can be reached via email at sttfrexperienceteam@marriotthotels.com. Thank you... More

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5 of 5 stars Reviewed May 15, 2013 NEW

I don't know where to begin with my stay. Prior to arriving I had communicating with Danielle Sibilly and she is truly an asset to the resort. She worked with me in planning an amazing birthday for my boyfriend and vacation. The resort is beautiful the attention to detail was carried about by almost everyone you encounter at the resort.... More

Was this review helpful? Yes
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

I really look forward to sharing your review with our team! Thank you so much for letting us know how our staff members made you feel and helped create memories. It was a sincere pleasure getting to know you a little bit; we’re looking forward to your return trip! Look for specials here on TripAdvisor that can add extra value... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed May 15, 2013 NEW

My trip to the St. Thomas was an amazing experience. The island was gorgeous and people were very nice. Having a wide variety of rum was an added bonus as well. I give them 4.5 stars because a lot of little things went wrong. Overall, it was a great experience but here it goes… Pros: A) Beautiful resort and staff... More

Was this review helpful? Yes
Joyce G, Director of Sales at Marriott Frenchman's Reef & Morning Star Beach Resort, responded to this review
May 21, 2013

Thank you for your helpful review and tips for travelers. We appreciate your candor and overall favorable impressions of Frenchman’s Reef. I am happy to hear you loved everything about your trip and will return! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(85)
  • CoCo Joe(80)
  • Main hotel(41)
  • ST THOMAS(39)
  • Sunset grill(33)
  • Cruise ship(31)
  • Room service(20)
  • Negative reviews(19)
  • Hot tub(19)
  • Very good(14)

Additional Information about Marriott Frenchman's Reef & Morning Star Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Charlotte Amalie
#1 Romantic Hotels in Charlotte Amalie
#2 Luxury Hotels in Charlotte Amalie
#2 Top resorts Hotels in Charlotte Amalie
#2 Family Hotels in Charlotte Amalie
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Frenchman's Reef Resort has just completed a $48 Million Dollar Renovation, and is now open and all new and refreshed. Now featuring clean crisp new guest rooms, with flat screen TVs. All new resort experience featuring a new resort infinity pool, children's splash zone, adult infinity pool and bar; and private spa pool. Our all new Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private pool spa with cabanas. Aqua Terra is our new restuarant at Frenchman's Reef which features spectaular views of the harbor. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort; and discover the most luxurious stay in the US Vigin Islands. ... more   less 
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef & Morning Star Beach Hotel
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Marriott Frenchman's Reef & Morning Star Beach Resort St. Thomas, U.S. Virgin Islands

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Marriott Frenchman's Reef & Morning Star Beach Resort
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