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Sunset Gardens Suites

11 - 4 Contant | Crown Mountain, 00802, St. Thomas
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58 Reviews from our TripAdvisor Community

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Traveler rating
    16
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    12
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26
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9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • Italian first
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    (58)
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    (21)
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    (17)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 8, 2015

Stay away. They are scammers. Arrived at noon and was told to sit by the pool for 3 hours until a room is ready although there was no other guests on site. No food or bar on premise. I asked for a glass a water. I was denied a glass of water. I asked where to go to get food... More 

Was this review helpful? Yes 2
North Carolina
Level Contributor
258 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
2 of 5 stars Reviewed March 7, 2015

Can't believe we paid $135.00 for such a low-quality room. The staff was nice though. Decent view of bay. AC didn't work and maintenance arrived immediately to fix it. Unexpectedly low quality. Internet does not work unless you sit on the balconies, it does not work inside the rooms. AC is in the bedroom and not the entire unit. Bathroom... More 

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Travelers are raving about these St. Thomas hotels

1 review
5 of 5 stars Reviewed February 26, 2015

I had a great stay at sunset gardens. Service there was spot on. Housekeeping was very friendly and informational. This had been my second time here at St.Thomas and not my last. I have found the one and only place that I will stay at. Thank you sunset gardens. And thank you to deb and her wonderful staff. I will... More 

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LA
Level Contributor
154 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed February 24, 2015

With all the other hotels booked out this was a last resort. The best thing about this place was the view of the harbor. Apart from that it's hard to be positive about much else. This was a business trip and not a vacation. I had three days of cold showers, apparently the water is heated by solar which is... More 

Was this review helpful? Yes 1
Michigan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 14, 2015

We had a Confirmed reservation through Travelocity for one night at the Best Western Carib Beach which Best Western had no knowledge of when we arrived here after a cruise. Travelocity confirmed that we had reservations(paid), but hotel had no rooms. After an hour on the phone with Travelocity they came across a cancellation at Sunset Gardens and we took... More 

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Lewes, DE
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 11, 2015

We read all of the reviews and decided to take a chance on Sunset Gardens, and you get what you pay for. The room was an apartment and was supposed to have a living room with a fold out couch. No living room and the couch was a rattan loveseat. For the most part it was clean, make sure you... More 

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Rosarito, Mexico
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed February 8, 2015

I was sorry to see the negative reviews, as we have had a great experience on several occasions staying at Sunset Gardens. It is not fancy, but our rooms have always been clean, and we really appreciate having cooking facilities and a barbeque by the pool - saves money and is more convenient with children to cook dinner for ourselves.... More 

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Stillwater, Minnesota
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 4, 2015

Had to grab a last minute room due to the ferry schedule. This was available and very reasonable. The manager was great and the sheets were fresh and clean but I felt that management/owners have not invested in the place for a long time. Lukewarm showers both evening and morning and a home made device that requires the room keys... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 26, 2015

Stayed here for a night. It is pretty cheap, which is why we picked it. The room was clean, the bed was adequate, and the shower worked... so that was good and just about all we needed for the night. However, it is quite far from restaurants and attractions. If you're going to stay in St Thomas for a few... More 

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Montreal, Canada
1 review
1 of 5 stars Reviewed January 20, 2015

I stayed at sunset garden hotel in jun 2014. My review was removed because of my negative comment about hotel.Pool was dirty,rooster will wake you up at 3pm,no WI-FI ants everywhere and more,more. Good luck to everyone. Gordon.

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