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Crystal Cove Beach Resort on Sapphire Bay

Estate Smith Bay, 00802, St. Thomas
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1 room 1 guest
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Crystal Cove Beach Resort on Sapphire Bay
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325 Reviews from our TripAdvisor Community

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87
133
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Largo, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at unit B-11 in Crystal Cove and had a great Time. From the moment we made our reservation until the day we got home Steve was very helpful with any and all questions. As far as the unit, it was like being home except for the fact you are on one of the most beautiful beaches in... More 

Was this review helpful? Yes 1
Ellensburg, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Over a year and half later and I'm STILL scathing about my stay here. My husband I booked Crystal Cove based on the reviews on TripAdvisor being primarily positive, but our experience was anything but. Our first impression started during check in, when we came to find a run-down office with stacks of crap everywhere and very outdated system that... More 

Was this review helpful? Yes 5
St. Thomas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Crystal Cove is a wonderful place to stay! I spent the first three months that I lived on island at Crystal Cove and it was the perfect welcome to the island! Every unit is only steps from the beach! My mother recently came down for my wedding and she spent a whole month there and had an amazing stay. We... More 

Was this review helpful? Yes 3
Tampa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2015

The rating is based on the front desk. At time of check-in, front desk staff was very un-welcoming, totally not pleasant, almost like we was bothering her! We stayed in unit C18, unit can surely use an upgrade, clearly outdated. Location was great, steps away from the beach, private and ideal. We really enjoyed the location we will more then... More 

Was this review helpful? Yes 3
Allen, Texas
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 8, 2015

This past week, June 24th, through July 1, 2015, we stayed at Unit B-11 Crystal Cove Beach Resort for our third time. We have stayed at Ritz Carlton in St.Thomas. We have stayed at Marriott Fishermans Reef, but we enjoy B-11 much more than these pricy hotels for a few simple reasons. It feels like home. We have all the... More 

Was this review helpful? Yes 5
San Diego, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 3, 2015

If you don't come here expecting a 5-star hotel and just want a place to be able to cook meals, this is a great spot! We had a rental car, so we spent our days driving and exploring the island and were happy to have this little condo to come back to. We were in unit C-4, and while not... More 

Was this review helpful? Yes 2
Brooklyn, New York, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 28, 2015

Unit B-11 was amazing. Rented through homeaway & was so happy with the whole process. The place is huge with everything you would need from snorkeling equipment to beach towels to a gorgeous view! There is parking on property with a parking pass included in your rental. Snorkeling from Sapphire beach--swim out to the right side along the shore to... More 

Was this review helpful? Yes 1
Milford, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

We’ve just enjoyed our 5th year in Unit B-11. Steve and Honey run a top class operation. Everything you could ask for is supplied in the condo and Steve goes out of his way to make sure you’re happy. The condo and beach are beautiful and it’s close to Red Hook for your shopping and partying needs. We’ve already signed... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2015

Greatly enjoyed our stay here at the beginning of June. We landed this hotel via groupon. Excellent location right on the beach. Easy access to Safari taxi into town. Villa was very sweet and comfy. The ladies at the front desk were very kind and helpful. A/c went out one day but was quickly fixed. Would definitely stay here again.

Was this review helpful? Yes 4
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2015

My girlfriend and I had a wonderful wonderful time here at B-11. Note that this review is for this specific place rather than the whole complex since as far as I know not every building here is the same. B-11 pretty much has everything you can imagine. It really is filled with everything and makes staying here super convenient. The... More 

Was this review helpful? Yes 5
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