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All 22 St. Thomas hotels

The Ritz-Carlton, St. Thomas

5.0 of 5 Resort   |   6900 Great Bay, 00802, St. Thomas
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The Ritz-Carlton, St. Thomas
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Ranked #3 of 22 hotels in St. Thomas
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 5, 2008
gpotterw Vienna, Virginia
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1,154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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There are newer reviews for The Ritz-Carlton, St. Thomas
See the most recent reviews
Atlanta, GA
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 8, 2008

Ritz Carlton prices for a Days Inn experience! We chose Ritz Carlton based on quality and thought St. Thomas would be an easy location to visit for some R&R in the sun...To make a long story short...The first room they put us in had brown water coming out of the faucets, management told us they had been having a brown... More

Was this review helpful? Yes 10
Vienna, Virginia
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 5, 2008

My husband and I recently returned from the Ritz St. Thomas where we spent a 5 day/4night mid-winter break with our 14 year old daughter. We stayed on the Residence side of the resort, and had a great visit. This was my second visit, as I spent 4 days here in October with my girlfriends, and enjoyed it so much... More

Was this review helpful? Yes 4
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 2, 2008

We were very disappointed with our stay at the Ritz Carlton and will not return. We are frequent travelers and have stayed all over the world. Unfortunately, the overall service at the Ritz was mediocre. The service at one of the restaurants on property was the worst we ever had. In addition, jewelry was stolen from our hotel room while... More

Was this review helpful? Yes 8
New York City
1 review
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 2, 2008

When deciding where to spend our winter vacation we decided on the Ritz Carlton in St. Thomas because we love the Caribbean and have always been more than satisfied with the quality in service, amenities and decor at the Ritz. However, I feel that if the Ritz Carlton management knew the lack in quality they are providing in St. Thomas,... More

Was this review helpful? Yes 13
Stamford, Connecticut
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2008

After arriving in St. Thomas at a different hotel and being completely disgusted, we decided to upgrade and spend the rather large increase in price to stay at the Ritz. This hotel is amazing. We booked just a standard and were shocked at how nice it was. It was clean, luxurious and beautifully decorated. The bed was very comfortable with... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2008

Many things about the Ritz at St. Thomas are fabulous. The pool area, the grounds, the views and the main hotel building are outstanding. The beach is small, but there are great opportunities to get out on the water and try a few watersports. The service around the pool area is fantastic, especially the people who set up your towels... More

Was this review helpful? Yes 5
Washington DC
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2008

My husand and I just recently visited the Ritz in December over the holidays. The property was above average but definitely not your expected Ritz quality and definitely does not match some of the other top resorts in the Carribean. We had an ocean view suite on the club level which was fine. Amazing views of the bay and a... More

Was this review helpful? Yes 4
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 14, 2008

What a great place. Just returned from a week at St Thomas Ritz and really enjoyed ourselves. Intimate beach was great and staff overly helpful and attentive. Grounds and pool are beyond beautiful, just a few things to think about if you are going. 1. The Captain and Crew of the Lady Lynsey are worth going to the resort alone.... More

Was this review helpful? Yes 9
new york city
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2008

We spent a week at the Ritz in St. Thomas with our two kids (ages 4 1/2 and 1 1/2). Couldn't have been a better place to pursue "family" activities while allowing some time for the "adults" to slip away for a romantic evening or two. Food was excellent (better than most Four Seasons food we've had recently). Facilities overall... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2007

I stayed atthe Ritz St. Thomas for one week and it was absoulutely incredible. The property is well maintained and the staff is the friendliest of any hotel I have ever stayed in. My spa treatment was only made even more enjoyable by Wanda and Eve. Every need I had was taken care of promptly by the hotel staff. My... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • ST John(7)
  • Lady lynsey(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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Amenities (44)
Beach (24)
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Hotel & grounds (13)
Room/suite (9)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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