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The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
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Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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1,180 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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There are newer reviews for The Ritz-Carlton, St. Thomas
See the most recent reviews
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 18, 2009

The view of the bay is a bit lacking. The food is average at best. We had problems keeping our room cool. If you want quiet, this isn't the place. There are constant corporate events and parties outdoors at night. The service was excellent. The facilities are good. Workout room and spa is very nice. The rooms are average at... More

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Orlando, FL
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2009

I spent 5 glorious days at The Ritz Carlton St Thomas with 2 young adult nieces. We had a deluxe oceanview room in the Eugenia building. The room was much nicer than any of the online pictures that I viewed, and the view was phenomenal. I read that the hotel didn't have elevators, but the Eugenia and Freesia buildings are... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2009

This is a good hotel. Service is lacking, but what do you expect in the caribbean. Rooms are up to Ritz Carlton standards and provide great views of the ocean. The restaurants at the hotel are lacking and if you want a good meal you need to leave the hotel. I have been to this hotel 3 times in the... More

Was this review helpful? Yes 2
Orlando, Fl
1 review
5 of 5 stars Reviewed May 14, 2009

My wife and I traveled to the Ritz Carlton, St. Thomas, to celebrate the combination of my 50th birthday and our 26th wedding anniversary and could not have been more happy or pleased with the experience. A beautiful facility, gorgeous beach and pool, and the hallmark Ritz service. Ric and Daniela in the Club lounge were so helpful with hints... More

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Columbus, Ohio
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 10, 2009

My husband and I (we are both 27) had to switch our vacation plans last minute from Mexico to St. Thomas due to the swine flu. We ended up at the Ritz Carlton and had a really nice stay. The resort grounds were beautiful, there were only a few minor things that bothered us but nothing major. The weather was... More

Was this review helpful? Yes 8
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2009

We just returned from a one week stay at the Ritz St Thomas, it was everything that we could want from this experience and more. The facility is beautiful, something that I did not find on my info search earlier was that all rooms face the Caribbean, the view of St John was spectacular. All of our dining and drinking... More

Was this review helpful? Yes 1
Scottsdale, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 28, 2009

This is not your Daddys Ritz Carlton! It may not be quite as "done" as some of the other more citified or sophisticated properties, but that's the thing that I enjoyed most about it. I do agree with the previous reviewer regarding some "housekeeping or maintenance issues" but then again - this is the islands and I do not feel... More

Was this review helpful? Yes 4
New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 26, 2009

Just returned from 5 nights with my husband and 2 kids (8 and 6). The hotel was beautiful and the setting and views were gorgeous. Pool was lovely and beach, although small, was great. Plenty of chairs, gentle water, cooling breeze all day long. Great place for families--our kids did not take advantage of any of the Ritz Kids activities... More

Was this review helpful? Yes 1
Charlottesville, VA
1 review
3 of 5 stars Reviewed April 25, 2009

This hotel is below standard. The service is marginal. The rooms are old, musty and outdated. ( I have never been one to request a room change but we changed twice! Once because the pipes in the bathroom were making loud noises. The second was musty.) When we asked for something more renovated-the hotel suggested we upgrade to the club-level... More

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12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 24, 2009

We just returned from a week long stay at the Ritz St. Thomas. We've been to St. Thomas before and are familiar with the island but this is the first time at the Ritz St. Thomas.(We travel a lot and are familiar with Ritz, Four Seasons, St.Regis, as well as boutique hotels etc. ) They were very gracious when we... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • Lady lynsey(7)
  • ST John(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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Amenities (44)
Beach (24)
Deluxe Ocean View Room (45)
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Hotel & grounds (12)
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