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The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
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Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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1,208 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton, St. Thomas
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Lancaster, California
1 review
5 of 5 stars Reviewed August 12, 2010

Your staff should be commended and the person who trained them should, also, be commended. Everything was "My Pleasure" or "Absolutely" or "How may I Help you". My husband & I needed this time and we were pampered by your staff. Wilson & Petrinella Plummer

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san diego, ca
Top Contributor
54 reviews 54 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 11, 2010

We stayed at the Ritz Carlton, St. Thomas for a week to celebrate our 1 year anniversary. We booked an ocean view room on the Club Level. I would highly recommend this route, as you have access to the Club Level Lounge and the concierge services they provide. Our room was great on the second floor (245). Free wifi, great... More

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Plano, Texas
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 9, 2010

I agree 110% that this is not a typical Ritz. Positives: Private beach with lots of activities to offer(complementary),Nice View Negatives: Looks very Old(for Ritz and $$$), Terrible house keeping, average food, Almost no elevators with lot of steps, Lobby and public area not air conditioned About the house keeping: Everyday from 7 am till 10 PM( turn down) the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2010

Although this hotel is branded a Ritz, the amenities and finishes are more what you would expect at a Marriott. The property consists of several three or four story buildings, but lack of elevators means you will be climbing a lot of stairs. The reception area is pretty, but if it is warm and humid, like it usually is in... More

Was this review helpful? Yes 1
16 reviews 16 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 3, 2010

Stayed with hubby for a week. Weather was perfect. Lady Lynsey was a great day of snorkeling and sailing, and the staff on that boat is top notch. The resort was actually quite full for the summer. I highly recommend doing the club level. Eggs benedict, oj, and coffee for 2 was $60. And I make eggs benedict better. After... More

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New York City, New York
Top Contributor
55 reviews 55 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 3, 2010

By far this is the best property in the Island, having visited the Marriot hotel as well. The location is a bit far, but it adds to the charm of being in a secluded area away from the hustle and bustle. The beach and pool area are amazing and all water activities under the sun are at your disposal. The... More

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Miami Beach, Florida
2 reviews
4 of 5 stars Reviewed July 30, 2010

we stayed at the ritz carlton st. thomas last week for one night at the end of a week long sailing trip through the british virgin islands. although we had to drag our own luggage into the lobby upon arrival and were a bit annoyed by early landscaping overall, the friendliness of the staff and the great location more than... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2010 via mobile

My husband and I love Ritz Carlton properties. Married at Ritz Naples, honeymooned at the Ritz Cancun, and stay at various Ritz Carltons serveral times a year. We had never been to St Thomas, and thought the Ritz would be comparable to what we were used to. When we arrived at the Hotel, we were suprised at how "tired" everything... More

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Top Contributor
54 reviews 54 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 23, 2010

GOOD We stayed at the Ritz from July 9th thru July 16th. Let me begin by saying it was wonderful! I have stayed at nicer hotels but I have never been taken care of so well in my life by a resort! First - Update to the club level! In the club room they have breakfast, lunch,dinner and desserts. They... More

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Inverness, Illinois
13 reviews 13 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 22, 2010

To Clarify: Overall rating would be "good" but there is only "average" and "very good". My ideal rating would be 3 1/2 points. Also, I'd like to preference the following review with a comment about my perspective....I'm comparing this to other RC properties as well as Conrad/Waldof-Astoria properties around the world as opposed to Wyndham or Marriott resorts....so the expectations... More

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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • Lady lynsey(7)
  • ST John(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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Room/suite (128)
Pool/beach area (170)
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Videos (1)
Dining (39)
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Amenities (44)
Beach (24)
Deluxe Ocean View Room (45)
Pool (20)
Restaurants and Bars (26)
The Hotel (32)

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Hotel & grounds (12)
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