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All 22 St. Thomas hotels

The Ritz-Carlton, St. Thomas

5.0 of 5 Resort   |   6900 Great Bay, 00802, St. Thomas
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The Ritz-Carlton, St. Thomas
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80%
Ranked #3 of 22 hotels in St. Thomas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Elisa S Roseville, California
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1,129 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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There are newer reviews for The Ritz-Carlton, St. Thomas
See the most recent reviews
Roseville, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz is known for their service and this resort did not disappoint! Everyone was helpful and friendly, and the rooms were comfortable and clean. I enjoyed all the restaurants, but especially loved the excellent food at Bleuwater. The view is also beautiful and my family and I cannot wait to return!

Was this review helpful? Yes 1
memphis, tn
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had an incredible experience at The Ritz-Carlton, St. Thomas, as all the employees were extremely attentive to every need of the guests and went out of their way to ensure our comfort and enjoyment. A specific moment that stood out was when a employee, named Eileen, brought our children stuffed iguanas from the gift shop after she talked to... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

After reading such great reviews and talking with friends who stayed here, we were a bit disappointed. The walls in our room were very thin so we could here both our neighbors and upstairs neighbor constantly - including water, toilets, chairs pulling out from desks. It became rather obnoxious, especially at 7 am. Also, the housekeeping staff started their day... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the service level of the Ritz and friendliness of staff. Nice room with nice amenities of hotel. Quite a few activities were included in the room rate. Lots of water activities: paddle boarding, snorkeling paddle boats and more, all included. Nice restaurant for breakfast, although a bit pricey.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've got mixed opinions of this property. The property itself is gorgeous with a stunning location on a sheltered bay. But the lackluster (though friendly) service and the many fees and services charges makes this a bit of a tough sell. However, I will say that this was our second stay despite the negatives solely because of the property's catamaran.... More

Was this review helpful? Yes 9
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear dayztrip: I enjoyed reading your comments about our stunning location, your beach experience and the picture you painted of enjoying our white sand beaches and gorgeous Caribbean waters. You hit the mark with your descriptions, our resort and the Virgin Islands are amazingly beautiful. Our Catamaran, Lady Lynsey is truly a highlight of any vacation, our crew members are... More

Gaithersburg, Maryland
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz Carlton years ago when they first opened. The property looked as good as it did then, the upkeep was top notch and the service was even better. I had hip replacement surgery 2 months prior to this trip and thought it might be difficult getting around as it is very spread out. Not the case...the... More

Was this review helpful? Yes 2
Rootstown, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first time at St. Thomas. We had a great time. I booked this hotel through Hotels.com, and got a really good deal. Every hotel staff member we encountered were friendly and very helpful. We took a 18 year old and 16 year old with us, and they had a great time too. Couples and families were at... More

Was this review helpful? Yes 1
Columbus, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For a second consecutive year, our family rented a three-bedroom unit at the Ritz Carlton Club in St. Thomas, in June 2014. The rental unit was fabulous! It included a fully-equipped kitchen, washer-dryer, 3 1/2 baths, three balconies overlooking the ocean, and much, much more. The unit was clean, well-maintained. The staff and concierge at the Club were courteous, friendly,... More

Was this review helpful? Yes 1
Ridgefield, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second time staying at the The Ritz in St. Thomas. The first time was on a business trip with my husband's company, but this time we were there strictly for pleasure and to celebrate our twin daughters' fifteenth birthday. What a memorable and enjoyable stay. When we arrived the hotel reception was wonderful and the girls were... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I just returned from staying at the Ritz-Carlton in St. Thomas for our 28th anniversary. I cannot begin to put into words what an amazing experience we had while vacationing there! Initially, I was somewhat reluctant to have my husband book at the hotel, based on a few reviews that I read online; however, in my opinion,... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • ST John(7)
  • Lady lynsey(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in St. Thomas #2 Spa Hotel in St. Thomas #3 Top resorts Hotel in St. Thomas
Hotel Class
Number of rooms
200

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