Having now been spoiled by the luxury that the Ritz Carlton St Thomas provides, I don't know that I could stay anywhere else. Even the groundskeepers would greet us with a friendly "hello" or "good morning." The location of this resort just pushes it over the top. The bay is great for the watersports provided by the resort. I will... More

The Ritz-Carlton is probably the best place to stay on St. Thomas, but there are some problems with this place. It is evident that they are cutting corners and trying to use the minimum of cost to accommodate their customers. I know that's business sense, but making economizing obvious to the guests is not good for business. Anyway, I traveled... More

Everything at the Ritz is top notch, from service to amenities. We were spoiled and enjoyed a week of absolute serenity. I was pleased that this resort was so accomodating to families. Our kids enjoyed the pool, beach, snorkeling, and kids programs. The chef even made a special order of applesauce for our baby. These extra touches made travelling as... More

As others have said, this really isn't a Ritz . . . more of a nice Marriott. The hotel is tired, furniture and fixtures are worn and broken. The staff is probably good for St. Thomas, but folks on the island are not the most courteous to tourists. So, expect an island attitude and pace, which is different than the... More

We stayed 3 nights at the Ritz Carlton April 22-25.The excellent service began the minute we stepped on the property with Luke an employee who presented us with a fun rum drink and brought us to check in. Upon arrival our room was not ready but we were upgraded to a suite on the third floor. The room had an... More

We stayed on the "club" side for 5 days and just left. It's expensive, but the views are breathtaking. The service overall was good but, if you stay on the club side ask for Todd the beach server. He gave us advice on where to go all over the island, and had great suggestions for St. John. We pretty much... More

rooms not particularly different than a Hampton Inn, but hampton inn is not $750/nite. never saw my "personal valet" again....service around the pool was terrible, surly servers looked like they preferred not to be at work....gift shop closed for "inventory" in the middle of the week-- they couldn't wait until a slower day, or over night? I usually do not... More

Overall, I really cannot complain much about the resort. Annoyances were minor to a degree. But some may find them more than minor.The workers there are very, very nice. Everyone of them will greet you each and every time they see you. The grounds are exceptional. The rooms themselves, could use some updating. In fact they are very outdated. AC... More

Stayed at the Ritz for 5 days in April and it was ok. I'm not a snob and the Ritz is not where I usually stay, but I was expecting more luxury, especially for the price. I read the other reviews, and while this place is nice, it just didn't seem up to Ritz standard. My opinion, this resort fits... More