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The Ritz-Carlton, St. Thomas

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6900 Great Bay, 00802, St. Thomas
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The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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338 reviews from our community

Traveler rating
    212
    84
    27
    6
    9
See reviews for
95
163
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Haven, Connecticut
Top Contributor
50 reviews 50 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Ritz for business a couple of days. Beautiful property with stunning views. Food was great. Rooms were beautiful. I stayed in a standard room which was tastefully decorated and very spacious and cozy at the same time. Staff was friendly and fun to be around. It's a Ritz. What else can you expect?

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1 review
5 of 5 stars Reviewed yesterday NEW

Every room has an amazing view! A minute walk away from the gorgeous crystal clear waters of your very own private beach! The pool is beautiful as well! This is true paradise, and I'm already from Florida! All of the staff was delightful and helpful, especially in the club! I felt taken care of at all times. The kayaks, paddleboards,... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful property, food is excellent, staff was friendly & helpful. Short ferry ride to St. John, & the views are amazing. Scuba on site makes this very convenient . We have been enjoying this resort for years & never disappoints.

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New Jersey
Contributor
18 reviews 18 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a good time on our recent trip to the Ritz-Carlton. The staff at the Ritz is one of the most pleasant I have ever experienced. Everyone tries very hard to make sure you are having a good vacation. Our room was so spacious, but the rugs and living room décor needed a bit of refreshing and the air... More 

Was this review helpful? Yes 1
Grand Cayman
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You can’t take anything away from this property in terms of aesthetics. The views are amazing from every single angle, the property itself is impeccably manicured and maintained, the natural wildlife that’s present (a plethora of birds, iguana and deer) only adds to the Caribbean charm. The guest rooms have been recently re-done and the facilities are island elegant and... More 

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our trip was amazing! My husband had received an award trip along with 13 other members of his sales team. Truly spoiled the entire trip. We ate in all there restaurants-all were excellent. Not once did a member of the Ritz staff pass us without speaking to us-good morning, good afternoon, how is your stay. Never once did we need... More 

Was this review helpful? Yes 1
Raleigh, NC
Top Contributor
84 reviews 84 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife told me she wanted to go somewhere warm while she was on vacation. I found a great package on Expedia for the Ritz Carlton, St. Thomas. Booked it on a Monday and we left Wednesday. From the moment you check in and walk out to the balcony and look out at the Mediterranean inspired architecture, the stress starts... More 

Was this review helpful? Yes 2
Detroit, Michigan
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is completely geared towards meeting your every need. Very attentive and extremely pleasant. Accommodations are first class and concierge services are exceptional. The restaurants available on property meet and exceed the best the Island has to offer

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STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear mrstevelockhart, I’m always especially happy to read reviews regarding our team, and thank you for taking the time to share your experience! We hope we’ll get to welcome you back to St. Thomas soon! Bernd Kuhlen General Manager More 

Lancaster, Pennsylvania
Top Contributor
71 reviews 71 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

No question this is the finest hotel on St Thomas, US Virgin Islands. I spent four days at the hotel and was very pleased with the service, position of the hotel (on the beach) and food. Staff are outstanding - polite, helpful and nothing seems to be too much trouble for them. Rooms are roomy, clean and nicely decorated just... More 

Was this review helpful? Yes 1
Massapequa, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed at here the end of April. Cannot rave enough about the staff. They were most professional, friendly and accomodating in every way. Rooms were OK, clean but ordinary. Furniture could use some up-dating. Restaurants were very good. Club lounge was beyond what we expected, excellent. Club lounge staff is exceptional. They couldn't have been better.... More 

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STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear scooter160, Thank you for taking the time to write a review, and especially for your great compliments regarding our Ladies and Gentlemen. I agree that our team truly goes above and beyond to make each guest’s stay a special one. Lady Lynsey, our catamaran, “lives” out in Great Bay when not in use, so she was most likely on... More 

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