We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
Hotel website
Hotel packages
Special Offer
$100 Resort Credit & More
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
Professional photos View all
Browse nearby
The Ritz-Carlton, St. Thomas
Write a Review

1,228 reviews from our community

Traveler rating
    688
    298
    129
    73
    40
See reviews for
302
533
17
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1228)
  • Mar-May only
    (306)
  • Jun-Aug only
    (377)
  • Sep-Nov only
    (260)
  • Dec-Feb only
    (285)
All months
Boston, MA
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our 2nd stay at a Ritz, so I can't compare to many others but our experience was positive and I believe it was worth the Ritz price. That said, there are a few kinks I think the hotel is still working out (more on this later). Check in: We were greeted by very friendly staff at check in,... More 

Was this review helpful? Yes
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife, my daughter, and I came to the Ritz for a little rest and relaxation. We spent a couple days scuba diving and It was excellent! My wife is always a little nervous at first and Sawyer, here at the Ritz, was extremely patient and helpful. I highly recommend asking for him if you are a novice or just... More 

Was this review helpful? Yes
Los Angeles
Top Contributor
62 reviews 62 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the most beautiful Resorts in the United States Virgin Islands, for sure. This is just another example of spending money to enjoy yourself, ok? Make sure to also visit the other U.S. Islands, St. Croix, and St. John while you're here, for the best vacation options....

Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

the natural beauty of the area as well as the inherent pride in the staff make this a special get away. Service is always a priority @ the Ritz and they do it well. Recommend the catamaran trip to St John's

Was this review helpful? Yes 1
Beecher, Illinois
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Finally made it back after a 3 year wait and it was well worth it! I'm already planning a return trip for next year. I have to say, this time was even better. We went with the Club Lounge package this trip and yes it was more money but well worth it. We ate breakfast there every morning and went... More 

Was this review helpful? Yes 2
Branford CT, USA
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I came here with 3 BFFS for a girls 50th Bday trip after what I will say was a "rustic" stay in JVD, To pull up to the Ritz was something out of a dream! Grounds are immaculate, they greet you at the guard house with warm welcome. Pull up to the front and Luke, the bellman, handed us a... More 

Was this review helpful? Yes 2
Massachusetts
Top Contributor
71 reviews 71 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Prior to our trip I read all the reviews on Trip Advisor. We got a good deal from Jetblue and we've stayed at several other Ritz Carlton properties and they've all been pleasant experiences. The rooms at the hotel were recently refreshed and were very nice (a little bit of a musty smell) and we could see St John from... More 

Was this review helpful? Yes 1
New York City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at the Ritz Carlton for 5 days before Thanksgiving this year. I was choosing between this hotel and the Westin St. John (I am a Starwood loyal) and I couldn't be happier that we made this selection (we visited the Westin St John to take a snorkeling trip w/ the Cruz Bay company and the... More 

Was this review helpful? Yes
Allentown, PA
Contributor
14 reviews 14 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I just happened to be on the Ritz property the day that Zest! opened and I have to say that it is a great new addition. It presents primarily as a frozen yogurt oasis but is really so much more. Finally there is a place to get high-end coffees (as early as 6:30 am for us early risers) not to... More 

Was this review helpful? Yes 3
Port Saint Joe, Florida, United States
Top Contributor
169 reviews 169 reviews
27 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

High on a hill with fantastic views gives great photo opportunities. The staff is extremely friendly and helpful. Three beautiful pools one of which is heated. The hot tubs are really heated to being to the point of being too hot. The beach although narrow is sparkling clear and there are small fish swimming right below your feet.The pools offer... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton, St. Thomas? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • Lady lynsey(7)
  • ST John(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, Expedia, Despegar.com, EasyToBook, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#2 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas

1,113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (892)
Viewed
Pool/beach area (185)
Viewed
Room/suite (137)
Viewed
Hotel & grounds (237)
Viewed
1:54
Videos (1)
Viewed
Dining (39)
Viewed
View from room (73)
Viewed
Bathroom (24)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (6)
Viewed
Other (185)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (191)
Viewed
Amenities (44)
Viewed
Beach (24)
Viewed
Deluxe Ocean View Room (45)
Viewed
Pool (20)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (8)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay