We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 St. Thomas hotels

The Ritz-Carlton, St. Thomas

5.0 of 5 Resort   |   6900 Great Bay, 00802, St. Thomas
Hotel website
Hotel packages
Hotel amenities
Special Offer
$100 Resort Credit & More
Save Saved
You added The Ritz-Carlton, St. Thomas to your Saves list
The Ritz-Carlton, St. Thomas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
80%
Ranked #3 of 22 hotels in St. Thomas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Anita H New Orleans, Louisiana
  • Overview
  • Reviews (1,132)
  • Photos (1,072)
  • Amenities
  • Room tips (223)
  • Location
  • More
Write a Review

1,132 people have reviewed this hotel

Traveler rating
    618
    284
    121
    72
    37
See reviews for
272
488
16
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I normally write my review at the end of my stay but the front desk service was so horrible I wanted to write about it while it was fresh in my mind. My sister and I arrived at the Ritz Carlton hot and tired after a long ride in an non -air conditioned cab. The front desk clerk stated our... More

Was this review helpful? Yes 1
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Anita H, I would welcome the opportunity to speak with you regarding your arrival experience. We are truly sorry that we did not meet your expectations. If you are still a guest in the hotel please call extension 8005. If you have departed the hotel please email me at rc.sttrz.gm@ritzcarlton.com and we will contact you directly. Sincerely, Bernd Kuhlen,... More

Orlando, Florida
Top Contributor
66 reviews 66 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Let me start of by saying I'm not a big fan of the Island of St. Thomas but this property is in a beautiful location and makes you forget about what the rest of the Island looks like. Stayed in a 3/3 villa. The villa was very spacious and clean and had a beautiful view of St. John from the... More

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our first trip to the USVI. The Ritz was all you expect it would be, beautiful property with welcome friendly staff. The restaurants and bars had excellent choices of both food and drinks. Our room had a nice view and all the luxury items you expect. Nothing was an issue for the entire stay. It is about a 30 minute... More

Was this review helpful? Yes 2
New York
Top Contributor
110 reviews 110 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a fantastic and well run resort. It is prefect for couples as well as families. Rooms are spacious and very well appointed. Also very clean. Staff is great and very nice. I was celebrating a special occasion. Without asking or notice a bottle of champagne and cake arrived in the room. Food was very good, but expensive. Great... More

Was this review helpful? Yes
Virginia Beach, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After a not so wonderful taxi cab ride from the airiport with a not so friendly local there was light at the Ritz..... Kash came our way and was so friendly. He was the most friendly guy at the resort. He needs to educate everyone else at the Ritz....Had rum punch on arrival... then another... Room was ready and very... More

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed for a week using Marriott points. Got a great lower level room in the Club Level Section. Staff in the Club Lounge were extremely personable and greeted you each day by name and remembered your preferences. Complimentary Rum Punch at check-in was great refresher and served as strong as you wanted it. Room accommodations are very nice, beautiful décor.... More

Was this review helpful? Yes 1
San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'll start off by saying, your booking a trip to the Caribbean. It is an island. Surrounded by water. Everything is flown in, and of course that adds cost. If your wallet is your primary concern, I'd suggest you go to Florida so your able to reconcile your cost/value ratio better. I feel sorry for people who go on vacation,... More

Was this review helpful? Yes 4
Atlanta
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Ritz Carlton in St Thomas a year ago and went back last week. It was always very nice but recent improvements have made it exceptional. Rooms have been updated since my last stay and are refreshingly modern. I love that they include a Nespresso machine with complimentary supplies in the room. The bathroom is crazy large and... More

Was this review helpful? Yes 3
Stamford, Connecticut
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 4th trip to St. Thomas and we LOVE the Ritz. We rent boats/snorkel gear form the beach shack and while away the day checking out fish and sea turtles in the bay in front of the hotel, lounge on the beach or by the gorgeous pools, and then have dinner at one of the fabulous restaurants. Seriously,... More

Was this review helpful? Yes 3
Bronx, NY
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just arrived home this past Sunday from staying at the Ritz. From the moment I walked in, I knew I was to have an unforgettable stay! The hotel staff was so friendly and treated us as if we were royalty! I stayed in the club level and the hotel always had a generous amount of food throughout day and... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Ritz-Carlton, St. Thomas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton, St. Thomas? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • ST John(7)
  • Lady lynsey(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, BookingOdigeoWL, Hotels.com, Priceline, Venere and Agoda so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

1,072 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (846)
Viewed
Room/suite (125)
Viewed
Pool/beach area (164)
Viewed
1:54
Videos (1)
Viewed
Dining (39)
Viewed
Hotel & grounds (219)
Viewed
View from room (70)
Viewed
Family/play areas (5)
Viewed
Bathroom (16)
Viewed
Other (207)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (191)
Viewed
Amenities (44)
Viewed
Beach (24)
Viewed
Deluxe Ocean View Room (45)
Viewed
Pool (20)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (9)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in St. Thomas #2 Spa Hotel in St. Thomas #3 Top resorts Hotel in St. Thomas
Hotel Class
Number of rooms
200

See which rooms travelers prefer