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The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
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Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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1,179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from 4 nights at the Ritz in St. Thomas. What a wonderful stay!! The staff was fantastic...so lovely, warm and welcoming, the food was delicious and the pool was just incredible. In addition, we were traveling with our 2.5 year-old twins and the hotel was extremely child-friendly with a kiddie pool, a larger pool that starts out... More

Was this review helpful? Yes 3
Pittsfield, Massachusetts
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First of all, this place Is beautiful!! I don't get treated like this often but my husband and I decided to stay here during the slow season in September and it was totally worth it! Restaurants are a bit pricey but that's what you expect. The food was so great and so were the drinks. The staff was beyond friendly... More

Was this review helpful? Yes 4
Clermont, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a room with 2 double beds for 4 of us and we had plenty of room. We stayed on the 3rd floor of the Begonia building. We were picked up at airport from an amazing company and delivered to the hotel. They picked us up in an Escalade and for 4 of us with bags was only... More

Was this review helpful? Yes 5
new hampshire
Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

If you don't like this place then you there's something wrong. Beautiful location with fantastic friendly staff. Especially Viola who is poolside and Lisa on nighttime dining. 4th year staying here and love every minute. Only complaint is we were missing the pool attendant setting is up with chairs and towels everyday this year.

Was this review helpful? Yes 3
Newport Beach, California
Contributor
20 reviews 20 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back a few days ago from a great last minute trip to St. Thomas! I was initially booked to travel to Cabo, but Hurricane Odile happened, and left us with having to make a quick change of plans. I called the Ritz Carlton directly but was informed that they didn't have any suites available (which I learned afterwards... More

Was this review helpful? Yes 2
New York
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property went through a major refurbishment early this year and radically transform the bathrooms and decor of the rooms. Thank god they did away with shower curtains and now have separate bath and glass in shower. The room and bathroom are contemporary modern design,beautifully done;very luxurious. 3 out of the 6 buildings are taken out of service due to... More

Was this review helpful? Yes 5
Los Angeles, California, United States
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel , the staff are very nice and professional. The Infinity Pool is beautiful . The food is great but I also went looking for a few local options and found coal pot in St. John which has great food . Pillows are way too soft for my liking but my husband liked them. Bed was very comfortable... More

Was this review helpful? Yes 3
Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked my hotel through Booking.Com and was looking forward to my stay. The hotel's profile on Booking.Com stated that my room would have two double beds and a pull out couch. We had three people in our party so I thought this was a perfect set up. I considered staying at a cheaper hotel ---Marriott's Frenchman's Reef - but... More

Was this review helpful? Yes 10
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Tosin D, Thank you for your wonderful comments about our Ladies & Gentlemen that assisted you at the Bellstand, restaurants and pool area. I would welcome the opportunity to speak with you about the room situation you encountered. You may contact me at ian.mcphee@ritzcarlton.com. Sincerely, Ian McPhee Hotel Manager More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here on a corporate event and I have now been to three RC and this one although a bit dated is still superb. You have got to try the lobster omelet for breaky it's fabulous. Staff are very good but I do have to say that the staff at the USA based RCs are better at taking care of... More

Was this review helpful? Yes 3
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and staff were nice, and that is the only positive thing I have to say. I thought the prices of the food was a little excessive, but I did not realize I got to eat with cats the first night. The cats were crawling on the tables of this upscale resort, the next night it was roaches. I... More

Was this review helpful? Yes 11
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Michael G, Thank you for spending time with me to discuss your experience at our outdoor restaurant. I truly appreciate your graciousness and constructive comments. I look forward to seeing you again before you depart and will look forward to welcoming you back again in the near future. Ian McPhee Director of Operations More

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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • Lady lynsey(7)
  • ST John(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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