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The Ritz-Carlton, St. Thomas

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6900 Great Bay, 00802, St. Thomas
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The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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282 reviews from our community

Traveler rating
    181
    67
    23
    6
    5
See reviews for
84
136
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (83)
All months
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have nothing but positives to say about the Ritz Carlton St. Thomas. Beautiful grounds. Lovely accommodations. Terrific service and a staff that goes out of the way to please. The food can be expensive but it is general good for the Caribbean. Great Hobie cats and paddle boats. This is a wonderful place to go for a relaxing vacation... More 

Was this review helpful? Yes 2
New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Had a great stay here!! Went with my friends for their 35th birthday back in December 2014. The grounds were nice and clean. Beautiful view! The spa was fantastic! Best massage ever!! The food was great as well and the staff was wonderful. very attentive!

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Reston, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an absolutely delightful hotel, a little far from the airport (25 minute drive on not so good roads, but none of the roads on St. Thomas are good...). The "great" (not just good)...the location on a private bay is very nice, the staff is helpful and polite, the facility is in great shape. The not so great...if you... More 

Was this review helpful? Yes 1
westport, ct
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Ritz in st thomas really has everything you want. Beach. Pools. Spa. Restaurants. Privacy. Views. We stayed one night in the hotel and 3 in the residences. The residences returned more value (much more space) but both adjoining properties are spectacular. By far the nicest property in the USVI

Was this review helpful? Yes 3
Fairfax, VA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What an amazing trip in mid-March for a winter getaway. From Katrin, who saved the day when we had a pet emergency that required us to postpone our trip in February, to the last "good bye" from Makala in the Club Lounge, on our 5th day, it was an unforgettable experience. The people are amazing(Vance, Daniel, Anna, Shirley, Penny and... More 

Was this review helpful? Yes 1
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear 48stever, Thank you very much for your exceptional review of your time at our resort. I’m always especially happy to read about particular employees stood out to make your stay memorable, and I will certainly pass along your comments to the team. And I have to agree that we have a remarkable Club Lounge, with fantastic ocean views, great... More 

Grand Rapids, Michigan
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at the Ritz for 7 nights the beginning of March. We had grand plans of leaving the hotel grounds and exploring St Thomas... That never happened. The hotel was perfect. Plenty of chairs poolside or on the beach. A couple people held them but there were so many it was never an issue. Every chair... More 

Was this review helpful? Yes 5
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear jenmor, Thank you for a wonderful review of your time at our resort! I’m so happy that you enjoyed our beautiful facilities, food and views, but especially proud that you enjoyed the service from the Ladies and Gentlemen around the resort as well as on the Lady Lysney. Thank you again for leaving such great comments. We also hope... More 

Tucson, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Paradise. Never had to leave. Excellent breakfast buffet. Most friendly staff. Beautiful grounds. All water equipment with knowledgeable staff. Love it. Would go back anytime. Easy to hop around. Resort away from the cruise ships

Was this review helpful? Yes 1
Oak Park, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This review is long overdue. I traveled here in 2014 for my bday and realize I never reviewed this property! Beautiful breathtaking hotel and grounds for one. We stayed in a honeymoon suite after being upgraded from an error on their part checking in and I must say it was very lovely. The staff here are first rate and go... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I visited this place for the first time and were pleasantly surprised. The property is beautiful and the beach was phenomenal. The room was good for a basic standard ocean view. Nice balcony to realax on morning and evening. The whole complex was clean and well kept. The gym was also great for a hotel gym. The... More 

Was this review helpful? Yes
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Zzzdoc, Thank you very much for your kind words about our beautiful resort, and especially about our service. Comments like this make me especially proud, as I believe our service that truly sets us apart. I’ll certainly be sure to pass you compliments along to Adrien, who I agree does a phenomenal job of anticipating the needs of our... More 

Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from our winter getaway at the Ritz Carlton in St Thomas. This was hands down one of the most beautiful resorts I have ever been blessed to stay at. We had a club level ocean view room that was very spacious, well decorated, and the view of the bay was just gorgeous. The beds in the room... More 

Was this review helpful? Yes 1
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear MacKenzie28, Thank you for your excellent review of our resort! I’m pleased that you enjoyed your room, views, Sails and your time on Lady Lynsey. And thank you for sharing your experience on the Club Level. It’s truly a unique and special experience that includes our great Club Lounge team and some excellent food and drinks as you mentioned.... More 

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