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All 22 St. Thomas hotels

The Ritz-Carlton, St. Thomas

5.0 of 5 Resort   |   6900 Great Bay, 00802, St. Thomas
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The Ritz-Carlton, St. Thomas
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80%
Ranked #2 of 22 hotels in St. Thomas
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
B431 Perrysburg, Ohio
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1,062 people have reviewed this hotel

Traveler rating
    580
    262
    112
    71
    37
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248
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

We are at the hotel now and I will update once our trip is over but for now I will say that we are disappointed. The staff is a friendly, smiling bunch for the most part, but the front desk staff and management seem to have stopped training with customer service 101. They should have looked into those upper level... More

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Perrysburg, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a fantastic family vacation. We stayed Club level, which was really worth it. The ladies in the club are just phenomenal. We did not need to go to the main hotel for anything. The beach and pool are beautiful. We received good drink and beverage service at the pool. They did offer on occasion to set up chairs... More

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife, daughter and grand daughter all have severe dairy and gluten allergies. It could make family vacations very stressful, but not at the Ritz. We arrive at this paradise and find every property restaurant and grill have gluten free bread and pizza and will accommodate all entrees possible to a gluten free serving. Combine that with great service, beautiful... More

Was this review helpful? Yes 1
Hartford, Connecticut
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic service (including the delivery of real aloe to our room to help with sunburned skin), impeccably clean amenities and rooms, beautiful linens and decor throughout the guest rooms, restaurants and conference center. Fresh, cold citrus water available at the pool and on the beach during daytime hours. Delicious food. The only improvement that I can suggest for this property... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is incredible! From the gorgeous landscaping to the tranquil pool, this resort has everything for a luxury vacation. We stayed on the Club Level. Definitely worth the money. Our room was spacious, comfortable and the large covered balcony a treat. We enjoyed made to order omelets each morning and fantastic cocktails. The level of service was impeccable. We... More

Was this review helpful? Yes 1
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family spent a week over spring break at the St. Thomas Ritz Carlton last year. We still talk about this vacation almost weekly! The property was gorgeous and all the staff were so friendly. Our room was on the 2nd floor and drinking coffee on the private balcony and looking out over the ocean every morning was the best... More

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Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Good: Nice beach The Bad: Not up to 4 or 5-star standards -- just not. It's both the big and the little things. There are zero beach attendants. You have to figure out on your own where to pick up beach towels (it's not evident), and they just hand them to you. Our first day at the resort, we... More

Was this review helpful? Yes 6
The Woodlands, Texas
Top Contributor
87 reviews 87 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

- Rooms are fanned out across this large property...all with beautiful views but many with long walking distances between hotel destinations. Don't even think twice about calling the golf cart shuttle service. They are prompt and very friendly. -The beach below the spectacular Infiniti pool is nice, but the best beach is around the corner at Coconut Cove. Large sea... More

Was this review helpful? Yes 8
jamesville
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited with my family(4kids ages 8-13) and stayed in club level...which is a must if you can afford it. Nothing at the resort is cheap...indeed, everything is prohibitively priced but that was expected. Club level was perfect and the children loved it. Pool is nice...every one of our kids learned to wind surf...lots of beach activities all included. Took a... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Top notch in every way. Did I say every way? I meant it. There wasn't one employee that we came in contact with, be it for a few seconds to prolonged interactions, who didn't smile, go out of their way, or go the extra mile to make our stay outstanding. Further, the facilities were all in terrific shape. The beach,... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • ST John(7)
  • Lady lynsey(7)
  • Golf cart(6)
  • Ocean view room(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in St. Thomas
#1 On the Beach Hotel in St. Thomas
#2 Top resorts Hotel in St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
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Also Known As:
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
St Thomas Ritz Carlton
Ritz Carlton St Thomas
Ritz-Carlton St. Thomas
Ritz St. Thomas
St. Thomas Ritz-Carlton
St. Thomas Ritz
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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