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The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
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#3 of 22 Hotels in St. Thomas
1,171 Reviews 4 of 5 stars
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Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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1,171 reviews from our community

Traveler rating
    648
    287
    124
    73
    39
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289
502
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I booked my hotel through Booking.Com and was looking forward to my stay. The hotel's profile on Booking.Com stated that my room would have two double beds and a pull out couch. We had three people in our party so I thought this was a perfect set up. I considered staying at a cheaper hotel ---Marriott's Frenchman's Reef - but... More

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went here on a corporate event and I have now been to three RC and this one although a bit dated is still superb. You have got to try the lobster omelet for breaky it's fabulous. Staff are very good but I do have to say that the staff at the USA based RCs are better at taking care of... More

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel and staff were nice, and that is the only positive thing I have to say. I thought the prices of the food was a little excessive, but I did not realize I got to eat with cats the first night. The cats were crawling on the tables of this upscale resort, the next night it was roaches. I... More

Was this review helpful? Yes 4
Hannover, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this property was amazing! The staff we so friendly and helpful in everyday. The rooms were spotless and the grounds were beautiful. Can't say enough, would highly recommend this property for great vacation.

Was this review helpful? Yes 1
Walnutport, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Amazing hotel, excellent food, very friendly staff. Spacious and very clean rooms. Lots of great outdoor activities. Beautiful infinity pool and very nice private beach. Definitely will be coming back.

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Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing property. No stuffiness. Just nice people doing their job in a professional manner. Great food. Surprisingly very kid friendly (September). Resort fee is very steep so take advantage of activities. Basic room was amazing.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome destination!! Comfy room. Great infinity pool. Awesome water activities included in the room price. Super relaxing. We spent a week and were truly pleased with everything about the Ritz. Staff were super helpful and friendly. Going to USVI ... This is the place!!

Was this review helpful? Yes 2
McKinleyville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a delight to be greeted at the front desk by such cheery employees. I was impressed by how in-shape and well-groomed all of the staff was. I would rate this hotel a 10 out of 10 due to not only the cleanliness of the place, but the attentiveness of the staff who helped me in numerous ways.

Was this review helpful? Yes 2
Denville, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was married at the Ocean's Edge Gazebo on August 24th, and my husband and I, as well as many of our guests, stayed at the resort from August 20th-August 30th. My parents own a time share at the Elysian next door to the Ritz Carlton, and my mom and I have been traveling to St. Thomas every summer for... More

Was this review helpful? Yes 3
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Julie W, Thank you for your marvelous and very gracious review. I always enjoy hearing that our guests found our resort facilities beautiful but what really thrills me is when our Ladies and Gentlemen are the highlight of the trip. I want to personally thank you for selecting our destination for your wedding and am delighted to read that... More

Bridgeport, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just spent 5 days at the Ritz Carlton St. Thomas. The resort was absolutely beautiful. The staff was the most welcoming and accommodating hotel staff I have ever encountered. Lisa who was the hostess for the restaurants and Friday night outdoor fresh catch dinner, YOU ROCK!!! my Lobster was fabulous! The entertainment was wonderful! Sheba was our favorite server,... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • Lady lynsey(7)
  • ST John(7)
  • Golf cart(6)
  • Ocean view room(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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