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The Ritz-Carlton, St. Thomas

5.0 of 5 6900 Great Bay, 00802, St. Thomas
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#3 of 22 Hotels in St. Thomas
1,166 Reviews 4 of 5 stars
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Certificate of Excellence 2014
The Ritz-Carlton, St. Thomas
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The Ritz-Carlton, St. Thomas
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Amazing property. No stuffiness. Just nice people doing their job in a professional manner. Great food. Surprisingly very kid friendly (September). Resort fee is very steep so take advantage of activities. Basic room was amazing.

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Awesome destination!! Comfy room. Great infinity pool. Awesome water activities included in the room price. Super relaxing. We spent a week and were truly pleased with everything about the Ritz. Staff were super helpful and friendly. Going to USVI ... This is the place!!

Was this review helpful? Yes 1
McKinleyville, California
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was a delight to be greeted at the front desk by such cheery employees. I was impressed by how in-shape and well-groomed all of the staff was. I would rate this hotel a 10 out of 10 due to not only the cleanliness of the place, but the attentiveness of the staff who helped me in numerous ways.

Was this review helpful? Yes 1
Denville, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was married at the Ocean's Edge Gazebo on August 24th, and my husband and I, as well as many of our guests, stayed at the resort from August 20th-August 30th. My parents own a time share at the Elysian next door to the Ritz Carlton, and my mom and I have been traveling to St. Thomas every summer for... More

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STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Julie W, Thank you for your marvelous and very gracious review. I always enjoy hearing that our guests found our resort facilities beautiful but what really thrills me is when our Ladies and Gentlemen are the highlight of the trip. I want to personally thank you for selecting our destination for your wedding and am delighted to read that... More

Bridgeport, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just spent 5 days at the Ritz Carlton St. Thomas. The resort was absolutely beautiful. The staff was the most welcoming and accommodating hotel staff I have ever encountered. Lisa who was the hostess for the restaurants and Friday night outdoor fresh catch dinner, YOU ROCK!!! my Lobster was fabulous! The entertainment was wonderful! Sheba was our favorite server,... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place is amazing. Make sure you are there for at least a week so much to do. The boat and everything else is under resort fee so don't worry about your wallet every thing is covered… drinks, water, towel and the staff are amazing. All and all I will definitely go back when ever I can.

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First and foremost, the location of this hotel is perfect and even the check in area is a site to see! The food is amazing, the service is amazing, and one of my favorite parts was just relaxing on the beach and ordering some food and a drink. I was here for a business meeting, but had some time to... More

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Chicago, Illinois
Top Contributor
50 reviews 50 reviews
33 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is in a great location on St. Thomas. Nice private beach, secluded, fantastic views, and a short boat ride from St. John. Most all of the rooms have beautiful views. The primary let-down for me was the condition of the hotel. It was closer to a 4-star than a 5-star. The rooms and the common areas need a... More

Was this review helpful? Yes 4
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear JManly, Thank you for your recent comments on our resort, the location is truly a paradise and the layout of our facility and the Great Bay cove lends to the sense of seclusion and privacy for our guests. Our resort was built in 1990 and has undergone many updates and improvements over the years. We had an extensive renovation... More

19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Ritz-Carlton, St. Thomas back in May together with our 20-year-old son. It was a 5-night-stay and we truly experienced a luxury treatment. The entire staff we encountered was keen to help and eager to please. We stayed in a newly renovated room with a view into the garden and out towards the beach and ocean. The... More

Was this review helpful? Yes 1
Greenville, Delaware
16 reviews 16 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property was absolutely perfect for our plans to do nothing but relax. The suite was well appointed, the dining options were outstanding, the beach and water activities were ideal for the experienced or novice individual. You would be hard press to leave the property for an extended period of time with the variety of on site options. I would... More

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Hotel Summarization (Beta)

What travelers say

  • Club level(29)
  • Very nice(17)
  • Great Bay Lounge(12)
  • Infinity pool(10)
  • Water sport(9)
  • Resort fee(8)
  • ST John(7)
  • Lady lynsey(7)
  • Golf cart(6)
  • Cab ride(4)

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

1,083 photos of this hotel

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Hotel & grounds (222)
Pool/beach area (166)
Room/suite (126)
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Dining (39)
View from room (70)
Family/play areas (5)
Business center/function rooms (6)
Bathroom (16)
Other (211)

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Amenities (44)
Beach (24)
Deluxe Ocean View Room (45)
Pool (20)
Restaurants and Bars (26)
The Hotel (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (12)
Room/suite (8)
Dining (7)
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Other (3)
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