We stayed at this hotel for some days. They have large rooms and nice beds. Be sure to book superior room to get the good view over the sea. Cleanliness was okay and poolarea quite nice too. Staff dosnt get involved - it is if like they dont care - not unfriendly though, but not helpful or concerned about guests.... More

I took the first flight out of San Juan and after picking up my car rental I was at the hotel about 8AM. Check-in was much later but the kind front desk woman allowed me to checkin early. I had a few encounters with her as she worked a double that day and she was extremely helpful. The next day... More

Spectacular location right on the harbor in downtown Christiansted St Croix- great view seeing the seaplanes land/takeoff in the bay right outside your balcony, but.....nothing works in the hotel!! The elevator was long since abandoned as terminally broke-we had to haul our heavy bags up 3 flights ourselves-no one available to help. The A/C didn't work initially, the ceiling fan... More

We had to go to K-Mart to buy our own towels. They were dirty and had spots on them. The cable television worked every other day and if you have the air condition on too long it conks out on you. Most of the staff had terrible attitudes and were uncaring. Don't stay there you will regret it.

We just returned from 5 nights here. Lovely place with kind, sweet, attentive, staff. A wonderful view of the ocean from the third floor. I see some poor reviews from the past and think some improvments must have been made. The shower was never a problem. The room was clean. Plently of caring friendly staff around all the time if... More

We booked a smoking room at this hotel at hotels.com, we were going to stay for New Years weekend Jan. 2012. They advertise smoking and non-smoking rooms, they also advertise they are the only hotel with an elevator in Christiansted. I am disabled and can not do stairs or walk very far and must use a wheelchair to "walk" more... More

Very rude and unprofessional staff. Should require all employees to take a course in hospitality. Walls are very thin, you can literally hear every move in the room next door.

Although the personnel are very friendly, the hotel facilities are in bad shape. This hotel needs a renovation urgently. Continental breakfast was included and was ok. The location is perfect but no parking, trying to find a parking spot in Christiansted between 8 to 5 is impossible. When I got to the room the TV was not working. I informed... More

I can see that many have had bad experiences with this hotel. I must say that I think it was quite good. We stayed in a superior room, which I can recommend. The room was nice, clean and big. The location was perfect, close to the town and to the beach near Hotel on the Cay. The pool was alo... More