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Hotel on the Cay

3.0 of 5 Protestant Cay, Christiansted 00822, St. Croix
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302 reviews from our community

Traveler rating
    64
    135
    56
    31
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hotel on the Cay
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New York City
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 4, 2012

The location is UNBEATABLE. Unfortunately the hotel itself is horribly outdated. The good: location, beach, beach side drink service, pool. The room prices are reasonable, and the kitchen in the room allows you to make some food and store drinks in the fridge. The bad: outdated rooms (we stayed in #203).The decor is from the 80s, the doors to the... More 

Was this review helpful? Yes 1
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Than you for your feedback regarding our hotel. We are glad that you enjoyed the location and room amenities we offer to our guests. It certianly enhances your experience! Our retro-comfy rooms are being renovated as I write this in a fashion not to disturb in-house guests. I hope you enjoyed the newly refreshed bathroom in your room! The maintenance... More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2012

We just returned from St. Croix two days ago from our wedding trip. The Hotel on the Cay was great for us and our group of 36! The hotel is aged, but there is much work planned over the next year. We loved the convenience of being right across the harbor from Christiansted with lots of shopping, restaurants and night... More 

Was this review helpful? Yes 1
Tucson,Az
Top Contributor
216 reviews 216 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed March 17, 2012

review might be better but for the fact we probably had the worst room in the place (overlooked garbage dump) and when I complained said no other rooms available though place seemed 1/2 full. Plus didnt have shampoo in room. Front desk able to supply. Has its own little beach which no other hotel in Christiansted has so that's a... More 

Was this review helpful? Yes 2
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Thank you for your review. We appreciate the feedback. I'm sorry that you feel that your room faced a garbage dump. I am unaware of any rooms that face anything like that. Over 90% of our rooms afford water views while the others are garden view. We have been operating near capacity all winter, so that would explain our inability... More 

Cape Breton Island, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 12, 2012

Spent 4 lovely days here in January,12. If you read the positive aspects of the location and beach and a "fancy room" is not of most importance, then you will have a wonderful time here. The room was very clean with the convenience of kitchen amentities. Very helpful to prepare bkfst or bring home something from a restaurant to refrigerate... More 

Was this review helpful? Yes 1
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

We're glad you enjoyed the time here at the hotel. The staff here go to great length to ensure guest satisfaction and an amazing experience. See you next time! More 

Manchester, New Hampshire, United States
Top Contributor
92 reviews 92 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 7, 2012

After shopping in Christiansted, we took the ferry over just to go to the beach as we were told it was a nice beach. It was very small with just a bit of area to go in the water, but not ideal with boats so close by and the fact that there is no room if there is a crowd... More 

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HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Thanks for your review. Fortunately we are a small 53 room property and the beach does not tend to get busy. We're glad you made the decision to come over to our beach area as a visitor. As always, hotel guests ride our ferry boat at no charge. We do hope the next time that you are in St. Croix... More 

Holliston, MA
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 12, 2012

We enjoyed our visit to this hotel; the rooms were simple and clean. Service was good. The best part for us was the on-site beach-no waves, clear, aqua water for snorkeling and floating in. Great watersports manager, Michele. The ease of getting into Christiansted by ferry-shorter than a bus ride, and always availlable, and easy walking distance from ferry to... More 

Was this review helpful? Yes 2
Philly
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 7, 2012

This is a truly unique spot, on its own island right across from all the attractions of downtown Christiansted. It is an awesome place to stay if you're in Christiansted and want to stay close to the boardwalk where all the action is, but also on a beach with relaxation. This hotel got terrible reviews, which it simply does not... More 

Was this review helpful? Yes 3
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

We appreciate your review! The management works hard to ensure the upkeep of this tropical property. Our bathroom refurbishment project continues as occupancy allows. We are careful not to cause disruptions to a restful vacation. I'm sorry to ready about the A/C in your room. I've made sure to follow-up with our maintenance staff so that other guests can have... More 

Potomac Falls
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 31, 2012

It's not "The Ritz", but it has all the charm that one would expect of a "Beach Club": a wonderful and spacious beach; clear and safe swimming area; a swimming pool; a beach "restraurant" and bar; charming way to cross the "harbor" (a water taxi) to the nearby boardwalk; beautiful views from the hotel balconies (either the bay or the... More 

Was this review helpful? Yes 5
Berlin
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 27, 2012

Hotel on the Cay is highly recommended! The rooms could use a makeover (the bathrooms are newly renovated, though, nice and sparkling clean), but the location and ocean view is absolutely unbeatable. We arrived by seaplane from St. Thomas, walked 5 minutes along the beautiful waterside, were picked up by the hotel boat in front of the Christiansted fort and... More 

Was this review helpful? Yes 4
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

We appreciate the kind words. Your review really represents the essence of what we are all about... a private island experience unmatched by most! Come back and see us soon! More 

Stamford, Connecticut
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 27, 2012

This is not the place to stay if you are expecting white glove service. However, if you are traveling with children, are a couple looking for a quiet relaxed beach vacation or don't want the hassle of needing a car, this is the place for you. The property is a five-acre island with about 50 rooms, each with a private... More 

Was this review helpful? Yes 5
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Additional Information about Hotel on the Cay

Address: Protestant Cay, Christiansted 00822, St. Croix
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel on the Cay 3*
Number of rooms: 53
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Also Known As:
On The Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
Hotel Style:
#1 Best Value Hotel in Christiansted
#5 On the Beach Hotel in Christiansted

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