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All 16 Christiansted hotels

Hotel on the Cay

3.0 of 5 Hotel   |   Protestant Cay, Christiansted 00822, St. Croix
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Ranked #6 of 16 hotels in Christiansted
A recent review
3 of 5 stars reviewed 1 week ago
Ricky M
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276 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

The room Floor have a sand. Supose to do ir check in the room its clean, but not. The Floor it dirty. The pool never clean. Don't swim. Best practice snorkling. The staff in the restaurant and bar it not friendly. Very hard to get something. The food have a lot time to cook. Never smile never give you the... More

Was this review helpful? Yes 1
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Hello Ricky M, Thank you for your feedback It is good to hear that you have enjoyed the variety of offering at the hotel. On the other hand we would like to apologize for not meeting your expectations during your stay regarding room cleanliness. Rest assured we did inspect your room prior to arrival and the floors were free of... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first "timeshare" vacation and this is where we ended up. Its on a little island of its own. There is a free ferry that brings the hotel guests to and from. The beach is beautiful. Its close to many restaurants and shops. The staff is very, very nice. However, the hotel is in need of a severe... More

Was this review helpful? Yes 1
Fairfax, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Both fun and functional, this seems to be the place to be centered in Christiansted. It has everything you need to just hang out - food & drinks, pool and beach - and the ferry is always ready to run you over to town - about a two minute trip - with virtually no waiting. Talking to Mary at the... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

My sister and I with our families stayed over the 4th at the Hotel on the Cay. Yes the place does need upgrades, but John and Sarah are very welcoming and accommodating. My sister had problems with her room and they were moved immediately to another room and compensated for a night's cost. John made a grocery run for us... More

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1 review
4 of 5 stars Reviewed 1 week ago

I showed up here with my boyfriend on a holiday weekend without reservations after cutting a stay short at another unnamed place that I wasn't happy with. The manager John was very accommodating. He said they were short on rooms but personally showed us three and let us pick which one we'd like. He gave us a rate on the... More

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Graham, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our group of 4 older couples in their mid 60's just returned from our 4th 2 week golf trip at the HOTC, and were even more pleased than we were on previous trips. As usual, the whole staff was very congenial , while still being customer oriented. They have seemed to be in a continuous upgrading mode during all of... More

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Lafayette, Tennessee
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our experience at HOTC was great. Being on the private island was an absolute luxury. We are timeshare owners, so we used RCI to book. Yes, the hotel could use some upgrades, but John is aware of that and is working on it. Bathrooms have all been updated. You won't find a more accommodating group of people! The views of... More

Was this review helpful? Yes 1
Charlotte, NC
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a great time at Hotel on the Cay. The rooms are very nice--we had a great view of the bay and very clean, in spite of the challenges of managing a property in a humid climate surrounded by sand. The hotel grounds are undergoing a face-lift, and while the property is nice as-is, the upside potential is huge.... More

Was this review helpful? Yes 1
Oakton, Virginia
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I agree with one review that the property has seen better days, but I also spent a fair amount of time talking with John, the general manager, and with his background in hospitality management and his vision for what it can become, I think good things are in store for HOTC. The rooms were clean, and with tile floors it... More

Was this review helpful? Yes 2
Houston, Texas
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I spent 10 days at the Hotel on the Cay in March. I will give the positive things first. The beach is beautiful. Plenty of chairs and umbrellas. They have a bar with food, although we never tried their food because we ate out every night in town and had a rental car during the day, so... More

Was this review helpful? Yes 2
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Additional Information about Hotel on the Cay

Address: Protestant Cay, Christiansted 00822, St. Croix
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel on the Cay 3*
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Also Known As:
On The Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands

198 photos of this hotel

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All traveler photos (187)
Hotel & grounds (49)
Pool/beach area (39)
View from room (21)
Room/suite (12)
Bathroom (2)
Dining (2)
Other (62)

Management photos: Courtesy of the property manager

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View from room (2)
Hotel & grounds (2)
Pool/beach area (3)
Bathroom (1)
Other (4)


Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style
#4 Family Hotel in Christiansted #6 On the Beach Hotel in Christiansted
Hotel Class
Official Description (provided by the hotel)
Step into an atmosphere of casual elegance during your visit to our inviting private island retreat. If your idea of a Caribbean vacation includes unforgettable sunsets, white sand beaches and the simple phrase “no problem,” this is the place for you! Hotel on the Cay offers you the best vacation value in the Caribbean. Located on a private cay in the Caribbean Sea, our 53 room resort provides for an unforgettable vacation experience that is ideal for couples, families and adventure seekers.Here guests can dine at our on-site restaurant, unwind with a refreshing swim in the pool, enjoy water sports at our activity center and explore the historical sights, eateries, shops and entertainment located on the boardwalk just minutes away by private complimentary boat. A quaint, pristine beach overlooks Christiansted Harbor’s beautiful boats, which makes for perfect photos at sunset. As the only beach in downtown Christiansted, you will enjoy swimming and snorkeling the amazing undersea world surrounding the cay.Hotel on the Cay will provide bountiful sunshine, bright turquoise seas teeming with life, refreshing trade winds and a place to lay your head at the end of each memorable day. ... more   less 
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