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Sugar Beach Resort

3.0 of 5 3245 Estate Golden Rock, Christiansted 00820, St. Croix
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Certificate of Excellence 2014
Sugar Beach Resort
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Sugar Beach Resort
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152 reviews from our community

Traveler rating
    94
    28
    14
    9
    7
See reviews for
41
48
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

8 of us enjoyed a week in st Croix and Sugar Beach was the perfect location. All overlook the beach and ocean. Great central location. Places to eat and drink on either side and walking distance to 2 grocery stores. Pool is sparkling clean and refreshing after a long day on the beach and ocean. Can't wait to come back.

Was this review helpful? Yes 3
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

We are glad to hear you had a great time at our Resort, our location is definitely one of our greatest features. Since all of our units have a full kitchen it is good to know that the groceries stores are a walk away. We can't wait to have you back. Please let us know next time you are visiting... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I needed a week away from the hustle and bustle of my everyday life. Let me tell you that Sugar Beach Condos was everything I needed and more. I got to enjoy wine on the beach front as I watched the sun set on the beautiful beach as the waves rolled over the sand. Can you say very invigorating!! If... More 

Was this review helpful? Yes 3
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

We are glad to hear you had a great time at Sugar Beach, I can see by your review you stayed in one of our beachfront access units on the first floor. It is definitely a great feature to wake up to and go straight into the beach with your own private access. Our other units on the second and... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have to say i stayed at Sugar Beach and i had an amazing vacation. The staff at Sugar Beach was exceptionally wonderful. For every question i asked i got a prompt and helpful response. The grounds were kept groomed and everyone from the front desk agent to the housekeeping staff had a plesant smile plastered on their faces. I... More 

Was this review helpful? Yes 3
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

Thank you for sharing your experience with us we are glad to hear our staff was exceptional. We appreciate your comments and want to let you know we have made improvements to our units please let us know when are you planing to visit us again we want to ensure you have an amazing vacation. We want to cover every... More 

Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at Sugar Beach was wonderful , The room that we stayed in was great and the front desk staff and the housekeeping staff were very helpful . the pool was cleaned every day which made it more enjoyable, The ocean had sea grass but i guest that's to be expected in the islands. We will be back next... More 

Was this review helpful? Yes 1
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

Hi Michelle We are glad to hear you had a great time at Sugar Beach. We will ensure to forward your comments to our front desk and house keeping staff, the pool indeed is cleaned every morning to ensure safety and enjoyment for all of our guests. We also have a great BBQ Grill for next time you visit us... More 

Royal Oak, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

These are condos with all different owners, so it must be quite a headache to manage the collection. However, the manager could be more service-oriented; she didn't smile or care to be helpful. The maid service set-up is very strange here and is the main thing that needs improvement. Our maid came the day before we left and, as far... More 

Was this review helpful? Yes 9
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

Thank you for your time in reviewing Sugar Beach Resort, indeed our beautiful oceanfront condos are independently owned and it is indeed what makes them so unique. We do apologize if our manager didn't meet your expectations we assure you our number one priority is guest satisfaction. With regards to your unit we are glad to inform you that we... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I understand our unit is owned by a couple who is elderly and ill. That is no reason for the unkempt filthy and dangerous situation we faced for $300 a night. Broken closet doors falling on you, sharp objects left in bath mat cut my foot, no battery in fire alarm, black mold in spots, leak from ceiling leaving wet... More 

Was this review helpful? Yes 10
Lilly S, Director of Sales at Sugar Beach Resort, responded to this review

Hi Kathie We are sorry to hear you encountered a few issues with your unit. Our units are always inspected before check in by a Supervisor and if certain items were overlooked I do apologize the General Manger was aware of your concerns and he is handling your review very serious he will take the appropriate measures. We have also... More 

Lavallette, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

If you're looking for relaxation, this is the place to come.The condos are spacious, have functional kitchens, and are comfortable for sleeping, Views are spectacular from our balcony facing the Caribbean. You can see Buck Island and the Roseway, a tour sailing ship, sail by daily. How Serene!! Nearby Breezes Restaurant, which you can walk to from your unit, is... More 

Was this review helpful? Yes
St._Croix_Local, Guest Relations Manager at Sugar Beach Resort, responded to this review

Sounds like you did a nice cross section of things you can enjoy right in in the neighborhood! Thank you much for the review. More 

Saint Augustine, Florida
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Well maintained pleasant staff.Pool is superb. Sugar Beach is a place to come if you want to relax from your hustle, bustle life. Convenient to downtown Christiansted, the capital. Shopping, restaurants. Water sports.St.Croix is wonderful . You won't be disappointed.

Was this review helpful? Yes 3
St._Croix_Local, Guest Relations Manager at Sugar Beach Resort, responded to this review

Nicely done review! Short, sweet and very clear. Thank you for taking the time to share. More 

Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked a condo at Sugar Beach, STX and paid almost 800.00 for 3 nights for a studio. Got a 2 bedroom which we did not need.. The condo should have had beautiful views of the beach, and although it was literally on the beach there were almost 1 inch thick rusty blue locked bars on all the windows and... More 

Was this review helpful? Yes 8
St._Croix_Local, Guest Relations Manager at Sugar Beach Resort, responded to this review

So sorry that your stay here during your recent business trip was not a good experience. As soon as we have verified which unit you were in, we will take serious measures to correct the deficiencies or remove the unit from our rental program. Personally, I am not a fan of Hotels.com either. They have a habit of sending us... More 

Pickerington, OH
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We normally stay at more luxury-type resorts, but came down to St. Croix for a few nights property-hunting. We chose this place because it had condos for sale and was on the beach. The beach was ok but not great. The room was clean and had all we needed, but the balcony (second floor room) had gates on the outside... More 

Was this review helpful? Yes 7
St._Croix_Local, Guest Relations Manager at Sugar Beach Resort, responded to this review

Thank you for the thoughtful review, and we're sorry that some of our facilities did not jive with your vision. One minor clarification - the grates on the great majority of our balconies can be opened so as not to obstruct the view, and if I'm not mistaken, this is true of all our 2nd floor condos. In any case,... More 

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Additional Information about Sugar Beach Resort

Address: 3245 Estate Golden Rock, Christiansted 00820, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sugar Beach Resort 3*
Number of rooms: 46
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Also Known As:
Sugar Beach Condominiums Hotel St. Croix
Sugar Beach Resort St. Croix/Christiansted, U.S. Virgin Islands
Hotel Style:
#3 Family Hotel in Christiansted
#4 On the Beach Hotel in Christiansted

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