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Renaissance St. Croix Carambola Beach Resort & Spa

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PO Box 3031- Kings Hill, 00851, St. Croix
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Renaissance St. Croix Carambola Beach Resort & Spa
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Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
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766 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Renaissance St. Croix Carambola Beach Resort & Spa
See the most recent reviews
Luzerne County, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I went in July 2015 for 7 days. We had the best room on the resort if you are a beach bum. Building 25 and 26 are right on the sandy beach. Lower number rooms are near the rocky beach. Either way, it's a small resort so it's no more than a few minute walk to reach... More 

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 1 week ago

While I was commuting from Florida to St. Croix, I stayed at this hotel every week for 16 months. The front desk service is great; however; the experience with the restaurant has been a horrible experience. They can never get the order correct, I am not sure if the chef does not know what he is doing or they simply... More 

Was this review helpful? Yes
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello Rose Marie, I am very sorry to hear of your on-going problems when dining with us. The story you told is certainly not acceptable. I have spoken to Rick Carrington about the problems you've experienced as he is aware of the issues and has tried to assist. I you would be so kind as to call me when you... More 

Saint Louis, Missouri
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

When I say this is the only place you need to stay at, I'm so serious. We stayed here quite some time ago, in August 2013. The location is PRIME with nothing but sprawling ocean in front of you. The rooms are large, with a small kitchen, separate sitting area, large screened porch, and separate bedroom area. Wonderful sleep on... More 

Was this review helpful? Yes
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Well not much to say after reading your review...other than thank you so much for all your nice comments and it sounds like we are definitely a perfect fit for your getaways. I'm happy to hear you will be visiting us on a regular basis. We look forward to welcoming you back to the island! Warm regards, Nancy W Director... More 

Charlotte, North Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a week at Renaissance St.Croix (Sat-Sat) according the people it's the slow season. So things maybe different during high season. First The Good: 1) Staff! Most of the staff was super friendly and accommodating. Shout Out to Dylan who was always happy to be of help. Jackie at front office! If you stay here go see Jackie first... More 

Was this review helpful? Yes
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello friends from Charlotte, Thank you for leaving us a review of your recent trip. It looks like the good outweighed the no so good feedback. Usually our grounds are kept immaculate, sorry to hear some areas didn't get cleaned up as soon as they should have. We do have some wonderful restaurant choices in the Cane Bay area within... More 

Colorado
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

came to stay at the Carambola Resort for our friends wedding. Its only 20 minutes from the airport and fairly easy to find. The resort has a great beach in David Bay, the grounds are well groomed and beautifully tropical with a large pool close to the beach. The restaurant serves good food but is pricey. All of the staff... More 

Was this review helpful? Yes 4
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for leaving us such a delightful review of your recent stay. You definitely Could live in our rooms as you mention! They do feel like a little apartment! I'm happy to read that you really took advantage of many fun activities and offerings at the resort and on the island. Off The Wall is always a favorite of... More 

Vienna, Virginia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a belated review as we were there in April. We had a fabulous time. Our upper level unit had a full kitchen and I have Nancy to thank for that. We rented a car. We were glad to arrive during the day as at first it seemed confusing with lack of signage. However once out and about we... More 

Was this review helpful? Yes 1
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello, Thanks for posting such a great review of your recent trip! Sounds like you had a fantastic time. You are so right that each Marriott property does have it's own flavor and ambiance. I'm glad you enjoyed ours so well. I hope you will visit us again!. Warm regards, Nancy W Director of Sales More 

Ocean City, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Visiting St. Croix my friends took me out for dinner on 7/3 & 7/10, on both occasions we had reservation that were not listed on the host sheets. 1st visit 7/3: Once seated, the waiter took our drink order brought the drinks while we were getting our buffet dinner and didn't return until it was time for us to pay... More 

Was this review helpful? Yes
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hi, Thank you for your feedback on your recent visit to the resort. Sounds like we didn't exactly wow you with our service. I sincerely apologize for the lack of excellent service you experienced. Our associates in every area of the resort are expected and trained to be engaged with our guests. I am very sorry we fell short of... More 

Bloomfield Hills, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a lovely, tropical, lush, secluded resort. Our rooms were spacious and decorated in keeping with the location. Bed was comfortable and firm. The vista and views from the outdoor restaurants reminded me of Hawaii and the Napali Coast., like the coast from the "South Pacific" movie. This part of the island of St. Croix is more lush with... More 

Was this review helpful? Yes 2
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello and thank you so much for your review. Great comparison to Hawaii. It really does have the look of the south pacific when you look down our beach and see the lush mountains and rainforest. It sounds like you had a great stay with us. I hope you will consider another visit when the Michigan winter starts to descend... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful and away from tourists...not a materialistic girl and not interested in the tourist sales - love the island people and lower key! However love to get to know the surroundings...island hopping in the jeep to every beach location and any adventure so the jeep at this location a must!

Was this review helpful? Yes 5
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hi CJ, You like an adventurous type! Happy to hear you rented a jeep and explored our beautiful island. Lots to see and a jeep is definitely a fun way to go. I hope you will let us welcome you back for another stay now that you know your way around the island! Best regards, Nancy W Director of Sales More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved our time at the Carambola! The beaches are beautiful, the food is delicious, and all of the staff we encountered were very friendly and helpful. There was lots of privacy within each little beach house, and things never felt too crowded. If you have the possibility to check out the spa services at all, I would highly recommend... More 

Was this review helpful? Yes 4
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello! Thank you for leaving us a review. How nice to have won the trip! Congratulations. And a couples massage no less...so glad to hear how much you enjoyed your stay. Our spa services are wonderful and we even offer a massage on the beach in a little cabana so you can hear the sounds of the ocean while having... More 

Hotel Review Summarization

What travelers say

  • Cane bay(8)
  • Dive shop(7)
  • Friday night(6)
  • Very nice(4)
  • Great Place(3)
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