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Renaissance St. Croix Carambola Beach Resort & Spa

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PO Box 3031- Kings Hill, 00851, St. Croix
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Renaissance St. Croix Carambola Beach Resort & Spa
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Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
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764 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rancho Cordova, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This resort was amazing. Set off by itself on the North side. It has a private beach which is nice relative to when several resorts share one beachline. I loved this resort. On Friday you get a true cultural experience so plan on attending the "Pirate Dinner." The buffets often ran out of food so we had to wait around... More 

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Conroe, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Saturday night started out rough. We landed at St Croix rented a car and drove to the hotel, checked in. During check in we were told to come to front desk after 11am the next day and get free brunch coupons. We planned on getting some drinks and eating the night much to our surprise everything was closed. We waited... More 

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Utah
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Milton spoke of paradise lost and I'll speak of paradise found. The hotel room and start was everything my wife had been hoping for and more. Room was fantastic, mattress great, AC worked well, screened in porch heavenly, shower huge, bath towels big enough for a big guy (6'4" 280), view of grounds, pool and a slice of the ocean... More 

Was this review helpful? Yes 2
Louisville, Kentucky
5 of 5 stars Reviewed 4 days ago NEW

This is one of the most relaxing place I have been. Not a lot of people and very quiet. The people works there was very nice and very welcoming would definitely recommend this place for people who's trying to get away from everything. And the tide pool!!!

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Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

May 16-23rd Loved it! We went with two other couples and had an awesome time! The staff was great too. Our room was perfect. It felt like we were right on the beach. We were on floor level & the screened in porch was the best!! The rooms were updated. We had a stove, refrigerator, sink, dishwasher with granite counter... More 

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Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago NEW

This was worst experience ever. We were charged for breakfast when we were supposed to get it for free. There were bugs in our food and room. customer service is terrible. Don't waste your time you will spend more time off the resort then on it.

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Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hi Amy, I'm so sorry you had a bad experience while staying at our resort. Your review doesn't elaborate on too many of the issues that caused all the problems, If you would like to reach out to me to elaborate, I would like to find out a little more about the issues you encountered. 305-937-0090 Best regards, Nancy Williams... More 

Charleston, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First off let me start with the pros of this resort: 1. Very beautiful secluded resort with great views and beach 2. Wonderful people that work there -Pablo at the bar really stood out, great guy! 3. Beautiful rooms 4. rent a jeep and this is the perfect escape with a beautiful drive in. 5. right by some great restaurants:... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Renaissance St. Croix for five nights in mid July 2015. The beach and views were amazing and customer service was warm and friendly. A few customer service examples of the little things that matter: 1) my girlfriend left her phone charger at home and Jared (working at reception) lent his iPhone charger to her the day we got... More 

Was this review helpful? Yes 2
Luzerne County, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I went in July 2015 for 7 days. We had the best room on the resort if you are a beach bum. Building 25 and 26 are right on the sandy beach. Lower number rooms are near the rocky beach. Either way, it's a small resort so it's no more than a few minute walk to reach... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago

While I was commuting from Florida to St. Croix, I stayed at this hotel every week for 16 months. The front desk service is great; however; the experience with the restaurant has been a horrible experience. They can never get the order correct, I am not sure if the chef does not know what he is doing or they simply... More 

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Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello Rose Marie, I am very sorry to hear of your on-going problems when dining with us. The story you told is certainly not acceptable. I have spoken to Rick Carrington about the problems you've experienced as he is aware of the issues and has tried to assist. I you would be so kind as to call me when you... More 

Hotel Review Summarization

What travelers say

  • Cane bay(8)
  • Dive shop(7)
  • Friday night(6)
  • Very nice(4)
  • Great Place(3)
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