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Renaissance St. Croix Carambola Beach Resort & Spa

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PO Box 3031- Kings Hill, 00851, St. Croix
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Renaissance St. Croix Carambola Beach Resort & Spa
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Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
Renaissance St. Croix Carambola Beach Resort & Spa
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674 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ogden, Utah
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had the best time at the Carambola Resort~! From the minute we arrived everyone was so accommodating & nice. They bent over backwards to make our stay perfect. Our condo was amazing. It had a full size fridge & everything we needed for the week we were there. We stopped at the Plaza grocery store the day after we... More 

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Crystal Springs, Mississippi
Top Contributor
70 reviews 70 reviews
12 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've vacationed on STX five times .... on four we stayed at Carambola. Last year we opted for a villa due to a dispute with reward points. The villa was a disappointment and we found ourselves driving the rental jeep into Carambola saying we were going to get something to eat and look around. Instead we went straight to the... More 

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Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hi Dionne, I'm on it! Let me know your booking number so I can make sure we treat you like a king! Thanks for your feedback and we will look forward to welcoming you on June 3! Best regards, Nancy W Director of Sales More 

pittsburgh, pa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Best service, food, entertainment, and atmosphere hands down! You can tell the manager is doing a great job. His presence is seen in the employees everywhere. The entire staff is more than fantastic. We cannot wait to return!!

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Ridgewood, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This resort is on the most beautiful beach on St. Croix (Sands Point was a close second). It is in a remote part of the island that is essentially cut out of the rain forest. The resort sits on the base of beautiful and pristine green hills. The snorkeling is great. We went on a snorkeling excursion to Buck Island... More 

Was this review helpful? Yes 1
Milwaukee, Wi
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed with one teenager in April 2014 Overall the hotel is well kept but is clearly getting old. Rooms- we had a room with a king bed, a fold out sofa and a screened in patio. There was a kitchen with a stove, frig, etc. We were able to make a meal in there if wanted. The bed was... More 

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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a week in February 2015. Very good deal on Marriott points. We liked the units on the far side of the property by the rocky cliffs. Virtually private and commanding ocean views from screened in porch. This was the perfect winter escape. Can't speak too highly of the island - other than Buck Island snorkel trip.... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed at this resort for 7 days and didn't want to leave. While our stay and the resort were great, there were issues with checking in that put a slight damper on the start of our trip. We arrived to check in and found that they had put us in a beachfront first floor suite when... More 

Was this review helpful? Yes 1
Buford, Georgia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for spring break 2015 and the customer service was excellent. Everytime we call for some request it was fulfilled promptly. Food is average but we didnt eat there too many times as we like to taste around local restaurants. The experience at the dive center was excellent. Renting a car is a must as the hotel is... More 

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Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hello, So happy to hear you enjoyed the stay and found our team helpful. We do strive to ensure our guests feel at home with us and visit us again for a return stay. Thanks so much for leaving us a review and letting us know that we did a good job! Warm regards, Nancy W Director of Sales More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I have to agree with the review below that commented on perfect location of this property and the mediocre service from the staff. Pros: - Although the service was just okay (see Cons below), the staff was exceptionally friendly - The property grounds were beautiful and the beach was stunning (we visited the Buccaneer across the island, and noticed that... More 

Was this review helpful? Yes 1
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Hi Dianna, Thank you for sharing your feedback with us good and bad on your recent stay. I appreciate your pointing our all the things you really enjoyed and bringing to our attention some service issues you had. We strive on a daily basis to wow our guests and most the time we do an excellent job, and then sometimes... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I are here for a staycation this weekend. We love it here! I went to the spa today and received a body polishing scrub treatment and an 80 minute massage from Maya. Maya is Amazing! She took such great care of me. I've had a lot of spa treatments over the years but today was the best... More 

Was this review helpful? Yes 1
Nancy W, Director of Sales at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Wow, a body polishing treatment and an 80 minute massage??!! I'm slightly jealous!! Sounds like a great way to spend your Staycation! I've indulged in some our massages as well with various staff and I can honestly say, I 've never had anything but an outstanding treatment.. So the lesson here is Don't Miss Our Spa while you are staying... More 

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