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Club Med Turkoise, Turks & Caicos

Providenciales, Providenciales
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Club Med Turkoise, Turks & Caicos
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Club Med Turkoise, Turks & Caicos
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3,760 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staten Island, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Actually, I stayed at this resort three times (but trip advisor doesn't provide options to indicate exact timeframe if it's more than 2 years back) Nevertheless, I stayed at this resort when I was single and in my late twenties -- appr. in Oct 2002, April 2003 and March 2004. I had a fabulous time and it is absolutely a... More 

Was this review helpful? Yes
NYC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Sereina was knowledgeable, and very well informed, she really knows this Island! I enjoyed the half day snorkel trip with Big Blue as well as the Edge of the Banks Tour, we saw a ton of fish and chorals. Thanks again Sereina for all your patience and for all your assistance in great excursion planning last 4th of July weekend.... More 

Was this review helpful? Yes
clubmedofficial, Manager at Club Med Turkoise, Turks & Caicos, responded to this review

We are thrilled to hear you had a phenomenal time here at Club Med Turkoise! Snorkeling in the ocean around here is so stunning and beautiful. The fish and coral are so colorful! We’re glad Sereina was very helpful and showed you around the island. We’re happy to hear you will be coming back at Christmas. That’s awesome! We can’t... More 

Chicago
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

If Club Med expects to continue attracting customers, you better start caring about providing nice accommodations for the price you charge. This letter will be posted on YELP so other people will not have the horrendous experience we had and spend their hard-earned savings stuck in this pit. I expect some kind of compensation from Club Med. On July 10th,... More 

Was this review helpful? Yes 4
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Dear Linda, Thank you so much for choosing Club Med Turkoise for your vacation destination. We would also like to extend our gratitude for your son’s service. It is very disheartening that our accommodations did not meet your family’s expectations and we would like to send our deepest apologies. If you would like to further discuss your experience, at your... More 

Baltimore, Maryland
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We are currently staying at this resort for DDT Summer madness trip.. We arrive at the resort two days early before the group. The host was really nice when we arrived. she gave us a tour of the resort and walked us to our room. Host used a key(out of date)to open the door. I asked her if there was... More 

Was this review helpful? Yes 3
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Dear Telly38, Thank you so much for choosing Club Med Turkoise for your vacation destination! We are saddened to learn that the accommodations are not meeting your expectations. We hope you are getting the opportunity to enjoy other aspects of our resort such as the beautiful beach and ocean, and are were able to take part in the wonderful excursions... More 

1 of 5 stars Reviewed 6 days ago NEW

We paid for a daily all inclusive pass, since there were 3 interesting things: snorkeling, sailing and of course cocktails. We were told to be at a certain time and place for snorkeling... The instructions were wrong, we still made it on time to the right place, but they didn't let us go due to "no vacancy". The wait list... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Hello Ezequiel B, Thank you for your review. Snorkeling and sailing are some of our most popular activities at Club Med Turkoise. We are very sorry you were not informed of the daily itinerary and were not able to have the full experience with these activities. We are disheartened you were not impressed with your day pass at Turkoise. Your... More 

Hot Springs Village, Arkansas
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It was the best of times, it was the worst of times ... The Good: The Beach & Ocean - worth 3 stars alone For the most part, the evening meals (local night was a dud) Snorkeling! Most of the staff (Gabrielle, Luis & Cullen to name a few) Housekeeping (except for not cleaning the room until 4pm every day)... More 

Was this review helpful? Yes 4
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Dear Plazaburgher, First off we would like to thank you so much for choosing Club Med Turkoise for your recent vacation destination. We are so happy that you find the ocean and beach as beautiful as we do; it is truly amazing and makes for perfect snorkeling! Also it is great to see that you really appreciated the hard work... More 

Montreal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just got back from Turks, it was my 4th time there. I booked a deluxe room so my room was okay. The beach is absolutely beautiful so who cares about the room. The food is good, there is something for everyone, even finicky eaters. The white chocolate bread & walnut bread are a must! The shows keep getting better... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Dear Dlish1969 Thank you so much for returning to Club Med Turkoise! Looks like you had a blast again, thank you so much for sharing your experience with us. Our GO’s work very hard to provide each guest with a memorable experience, and we will definitely be passing your kind words onto them. Once again we would like to thank... More 

Redwood City, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is a couple weeks overdue (sorry GOs!) I was in this paradise from June 27 - July 11. Two solid weeks. I travelled by myself, which I always do. However, I'm not outgoing. At all. Which is why Club Med is always the perfect place -- as long as you're willing to put yourself out there just a... More 

Was this review helpful? Yes 6
clubmedofficial, Manager at Club Med Turkoise, Turks & Caicos, responded to this review

We’re delighted to hear you had a wonderful time at Club Med Turkoise! One of the best parts about Club Med is meeting new people, and it seems like you did just that. We’re pleased to hear the GOs made your time here a fun, exciting and social experience. We’ll let Fizz, Jake, Jen and Amanda know how much you... More 

Baltimore, Maryland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

While Club Med delivers in entertainment, food and activities, their accommodations are extremely small and outdated. I know folks say you don't come on vacation to spend time in your room, but you gotta sleep in there, shower and change cloths, etc. I slept on top of the covers every night; and wore my flip flops in the shower and... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Hello moniquec68, Thank you so much for visiting Club Med Turkoise! We are pleased that you enjoyed all the food, entertainment, activities and of course our beautiful beach! However we are saddened that our accommodations did not meet your standards. Meeting and exceeding our guests expectations are a top priority for Club Med, so we thank you for bringing these... More 

Raleigh, North Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

This was my first trip to Turks & Caicos, and it was a great place for relaxation. I went with a travel group called “Dancing Doug Travel” and had a wonderful time with them. The travel group chose the Club Med, and perhaps that was because of the cost and the size of our group. Club Med is not somewhere... More 

Was this review helpful? Yes 3
Club Med Ψ, eGO at Club Med Turkoise, Turks & Caicos, responded to this review

Hello Treeana123, Thank you so much for visiting our resort in Turks and Caicos! We are pleased that you had a wonderful vacation, and enjoyed the beautiful beach. We want to thank you for bringing some of your concerns with our staff members to our attention and we will definitely be looking into that matter. Customer satisfaction is of upmost... More 

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