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West Bay Club

Certificate of Excellence
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Lower Bight | Grace Bay, Providenciales
Special Rate
3rd Night Free + Brkfst
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West Bay Club
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787 Reviews from our TripAdvisor Community

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NY, USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

relaxing getaway on a relatively quiet stretch of beautiful grace bay beach. we had a spotless spacious room with a fantastic view and their lovely staff made sure all was well during our stay. west bay club offers a bar at the beach & also by the pool, beach service, spa services, easy access to snorkeling, what more can you... More 

Helpful?
Thank famV4ny
Yorktown, Virginia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If last review actually goes through, I clicked the wrong boxes on some ratings. All should be excellently! This place is awesome and we had a terrific time. Will definitely go back. Everyone was so helpful and friendly and the ocean front one bedroom deluxe suite was the best.

Helpful?
Thank HRHIII
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Looking at the positive reviews and pics of this hotel, we booked a long weekend getaway. As soon as we arrived we thought we were bamboozled. The hotel is dated and lifeless. The pool had sun-damaged toys floating around in it as if it hadn't been swam in in years. The beach felt like we were abandoned...on Myrtle beach. The... More 

Helpful?
8 Thank Denali_888
Long Island, NY
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: The staff was always willing to make phone calls for dinner reservations and cab service. Complimentary breakfast was always good and plentiful. Cons: It would have been helpful if it had a shop for toiletries, snacks, etc. Location: The location is great because of the large beach area. Within walking distance of the Thursday Fish Fry. The friendliest staff!... More 

Helpful?
1 Thank parrots2
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you for this kind review parrots2, we are happy to hear you enjoyed your stay at West Bay Club. We are thrilled you went to the Fish Fry, which so perfectly represents the local culture, and enjoyed our close proximity to this event. We always strive to deliver superlative service to our guests, and we are happy to hear... More 

College Park, Maryland
Level Contributor
166 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at WBC for our 45th Anniversary. We had room 205, a Luxury Ocean Front One BR condo. We have never seen a better decorated and maintained lodging. Everything worked and the setting was perfect. The beach is magnificent and Desmond, who runs the beach bar is outstanding, as are all the staff at WBC. Jennifer, the General Manager,... More 

Helpful?
Thank Steve J
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you so much, Steve J, for this thoughtful review. We are thrilled you enjoyed your stay with us. On behalf of the entire team, we offer our sincerest congratulations at your milestone anniversary, and please accept our condolences for your loss. Your feedback certainly encourages us to continue our standard of excellent service each day, and we’ll be certain... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent half of our honeymoon here. The property is immaculate and has prime real estate on Grace Bay. The beach is simply stunning. My rental car got a flat tire while we were there..Wellington and his staff scrambled to me and changed the tire. I was simply blown away by the level of service. Amazing. I never expected that.... More 

Helpful?
Thank Bgc78
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you for this thoughtful review, Bgc78, and congratulations on your recent nuptials. We are happy you largely enjoyed your stay at West Bay Club—notably the beach and especially our caring staff—but please accept our apologies for falling just short of perfect. However, we thank you for this feedback, and will circle back to the team to ensure that both... More 

Decatur, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for our honeymoon- we can't wait to come back! The spot was great (not many kids and very quiet) by close walks/drives to other hotels and good restaurants. Sean at the pool was awesome and made sure we always had drinks in hand!

Helpful?
Thank Kelli S
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you for you kind review Kelli S, we are thrilled you enjoyed your stay at West Bay Club. We always strive to deliver superlative service to our guests, and we’re thrilled to hear that this is just what you report. It will be our pleasure to welcome you back for a future visit. More 

Laurel, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Unfortunately I was unable to complete my visit to West Bay Club property due to a medical condition. The staff and management were very nice and easy to work with to help me with a refund on my vacation purchase. I highly recommend this resort to anyone wanting to find a special place to travel and with a great staff.

Helpful?
Thank baspsu
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you for this thoughtful review, baspsu, and we hope you feel better now. On behalf of the entire team, we look forward to welcoming you for a future visit. More 

Charleston, South Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kimberlee and I just had the huge pleasure of spending a week at the West Bay Club on the Turks and Caicos in the British West Indies, and it was more than I expected and exceeded what I had hoped. From reception to departure, the staff was friendly and more than helpful; the suite was roomy, very well appointed and... More 

Helpful?
Thank kenw29419
Scott K, Guest Relations Manager at West Bay Club, responded to this review

Thank you so much for your kind review kenw29419, we are very happy you enjoyed your stay with us. We are thrilled that you enjoyed the Noodle Bar + Kitchen, and the thoughtful nightly specials the team there creates. Our principal objective is to make our guests happy, and your review certainly encourages the entire team to keep up the... More 

Newtown, Connecticut
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel the first week of January 2016. The staff was friendly and the complimentary breakfast was ok. I thought the complimentary breakfast would have been better for the $509 night room. I was also disappointed to wake up and have a cockroach in my bed :(.

Helpful?
Thank Lisa B
Adelphine P, General Manager at West Bay Club, responded to this review

Dear Guest, Thank you for taking the time to review our resort, and we’re happy that the beautiful beach and our friendly staff were both to your liking. However, please accept my sincere apologies that you did not enjoy a superlative experience throughout the entirety of your vacation. I can assure you that we have taken your report of the... More 

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