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West Bay Club

4.5 of 5 Lower Bight | Grace Bay, Providenciales
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West Bay Club
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West Bay Club
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618 reviews from our community

Traveler rating
    463
    119
    24
    3
    9
See reviews for
154
367
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8
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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  • English first
  • Portuguese first
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English first
  • All months
    (618)
  • Mar-May only
    (168)
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  • Sep-Nov only
    (111)
  • Dec-Feb only
    (175)
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Wayland, Massachusetts
1 review
5 of 5 stars NEW via mobile

My husband and I stayed at the West Bay Club for three nights as a quick getaway from freezing temps and crazy kids at home. We were thrilled with the short travel time from the hotel to the West Bay Club. We were immediately greeted by Wellington, who was always there right when you needed him and never bothering you... More 

Was this review helpful? Yes 2
Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

The moment we arrived, my wife and I were treated to warm towels, complimentary drinks, and great hospitality from the front desk. Wellington was particularly helpful---he took great care to remember our names, make recommendations, arrange pickups and reservations, and even bring bottled water when we needed it. Our room was beautiful and impeccably clean thanks to Rose. The beach... More 

Was this review helpful? Yes
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear Rick, Thank you for leaving us your positive review of the West Bay Club. We are delighted to know that you have had a great stay with us. Our primary goal is to go above & beyond our call of duty to surpass guest expectation. Sorry to have you dreaming about the famous rum punch and jerk chicken wrap,... More 

London
2 reviews
3 of 5 stars Reviewed 1 week ago

The beach is great. The rooms are better than expected and service is on "island time" For these prices you expect the service you get in St. Barths or other. The staff is exceptionally friendly but have not been taught what service is. It takes between 20-30 mins to get a drink at dinner (That is right! I am not... More 

Was this review helpful? Yes 1
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear Stuart, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I express my profound regrets for this unfortunate experience; this is certainly not the West Bay Club standard. I am sorry that you felt that way towards our facilities and services. Providing the highest level of hospitality is... More 

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second trip to West Bay Club. What a dream vacation we had. We were met by the delightful staff at check in and Wellington made us feel like we were the only guests there. Our 2 bedroom was well adequate for our needs. The daily breakfast was good and Rose took great care of us and made... More 

Was this review helpful? Yes
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Hey Cindy! It was a pleasure to welcome you back to the West Bay Club. Our kind hearted people were very delightful to serve you for the second time. Nothing means so much to them like to have guest coming time and time again. Thanks for the recognition of those who made your stay phenomenal. See you soon!!! Andre Barrett More 

Valley Cottage, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband booked this trip and was our first tri to T&C. Our initial greeting by the fron desk staff was friendly but for the remainder of our stay they were less then helpful. Since there is no conceriege and on more than one occassion I felt as if they were feeling bothered anytime we needed assistance or asked questions.... More 

Was this review helpful? Yes 2
Andre B, General Manager at West Bay Club, responded to this review

Dear valued guest, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I would like to apologize for the displeasure of your recent stay. I am sorry that you felt that way towards our facilities and services. We apologize that we were unable to offer you a complimentary upgrade... More 

Nashville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

West Bay Club was a huge disappointment: Upon entering the very plain, small, and uninviting lobby area, it had a very outdated feel. The front desk attendants were friendly, but the service in the dining area and overall service was terrible. The studio was small with outdated furniture, and it had a very unclean stale smell; our one window overlooked... More 

Was this review helpful? Yes 2
Andre B, General Manager at West Bay Club, responded to this review

Dear valued guest, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I would like to apologize for the displeasure of your recent stay. I am sorry that you felt that way towards our facilities and services. Every guest’s experience is important to us as we strive for the... More 

Lunenburg, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I escaped to Turks and Caicos staying at the West Bay Club. The beach and the water was the most beautiful we have ever seen. What made this trip special were the people on the island. They were friendly and helpful. The staff at the WBC was excellent catering to all our needs. We just returned to... More 

Was this review helpful? Yes 1
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, We appreciate you leaving us your thoughtfulness of your recent visit to the West Bay Club. We are delighted to know that you have had an amazing time with us and planning your trip for next year. Thanks for recognizing our staff that made your stay memorable. Sorry you have to go back home to 50 inches... More 

Annapolis, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I had a quick winter getaway to T&C and stayed at the West Bay Club (WBC). This is our second time staying at WBC. Facility is excellent, well maintained, great location on Grace Bay and very friendly and helpful staff. T&C is very safe, but WBC has a full time security officer (Winston) that patrols the property... More 

Was this review helpful? Yes 3
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, It was a great pleasure to welcome you back to the West Bay Club. We thank you for leave us your positive feedback of your recent visit. At WBC, we are committed to deliver the highest level of customer service that will surpass every guest expectation giving them a relaxing, enjoyable and memorable experience with a home... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Overall, our experience at WBC was really great, but the service really deserves to be called out. From the restaurant staff (Cadet, Rose, etc...) to Wellington (the concierge) to the guys on the beach (William, Charles, Sean, Jeffrey, Wildy & everyone) they really could not have been nicer or more accommodating. We felt as though a good experience for us... More 

Was this review helpful? Yes
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, Thank you for leaving us your positive feedback. We are elated that you have had a great time with us. The West Bay Club Resort provides our guest with personalized and expert customer service. The West Bay Club's hotel staff members are professional, gracious and dedicated to bringing you the best in island hospitality. Thank you for... More 

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Turks and Caicos has a seemingly endless inventory of expensive rooms in lovely three and four story buildings along the length of Grace Bay beach. The winter rates at West Bay Club (3rd night free) finally tempted us to visit after several years of window shopping. West Bay Club is pretty much as described by previous reviewers, and was a... More 

Was this review helpful? Yes 3
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, Thank you for your thoughtfulness of the West Bay Club on the sun shine island of the Turks & Caicos. We appreciate you leaving us your comment regarding your recent stay. Every guest’s experience is important to us as we strive for the finest in luxury. We are sorry you felt that way concerning our food &... More 

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Additional Information about West Bay Club

Address: Lower Bight | Grace Bay, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — West Bay Club 4.5*
Number of rooms: 46
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Also Known As:
West Bay Club Hotel Providenciales
West Bay Hotel
West Bay Resort
West Bay Club Turks And Caicos/Providenciales
Hotel Style:
#5 Top resorts Hotel in Providenciales
#7 Spa Hotel in Providenciales
#9 Luxury Hotel in Providenciales
#9 On the Beach Hotel in Providenciales

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