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West Bay Club

Travelers' Choice award winner
Hotel website
Lower Bight | Grace Bay, Providenciales
Special Rate
3rd Night FREE
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West Bay Club
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West Bay Club
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645 reviews from our community

Traveler rating
    481
    126
    25
    4
    9
See reviews for
158
383
10
8
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Richmond, Virginia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I consider myself a discriminating traveler and I have to say our stay at West Bay Club was by far one of the nicest places we have ever stayed at. The staff was unbelievably attentive and accommodating. It might have been because we visited at a slower time and the place wasn't full or maybe that's how they always are... More 

Was this review helpful? Yes 2
Dunkerton, Iowa
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed there for our 25th Wedding Anniversary. Beautiful, clean hotel with super friendly staff. Wellington in particular was there to meet every need, from reservations, excursions, or photographer! The beach was the biggest along that strip- white sandy beaches with beautiful blue water. Food was excellent everywhere we went- (we rented a car so had more... More 

Was this review helpful? Yes 1
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Taradunc5, thank you for this kind review! Turks and Caicos is a fast-developing destination for "foodies," and we're happy to hear Wellington and the West Bay Club team were able to get you in to some of the Islands' restaurant gems. We're also pleased to know you enjoyed your luxury oceanfront accommodations, as the beachfront experience certainly is a highlight... More 

Springfield, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After having just spent a weeks vacation @ West Bay with my husband, I can honestly say it was one of the most spectacular, pristine properties we have ever stayed! The location on Grace Bay was ideal as it was laid back and exactly what we were looking for. From the white sand to crystal blue waters, pictures hardly do... More 

Was this review helpful? Yes 1
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Sandy M, thank you for this thoughtful review! The entire team at West Bay Club strives to deliver superlative service, so we're delighted to receive your compliment that it exceeded your expectations. We'll be certain to pass this feedback to the team, and let them know to keep up the great work. We look forward to welcoming you back again... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Turks and Caicos was wonderful and the decision to stay at West Bay Club was rewarded (thanks Trip Advisor helping to locate a wonderful facility). The OceanView condo was everything promised to be and more. Staff went above and beyond to make our stay special. The complimentary breakfast was superb...not like some freebie breakfasts at other hotels. The hotel is... More 

Was this review helpful? Yes 1
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Meggra, thank you for this kind review. We're happy to hear you enjoyed the complimentary breakfast provided at the resort, we do our best to provide a wide selection of delicious options to exceed our guests' expectations. On behalf of the West Bay Club team, we look forward to welcoming you back again in the future. More 

Alberta, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four of us travelled to West Bay Club in late April. Everything was incredible - from our beautiful one-bedroom luxury suite with a breathtaking view of the ocean, to the delicious breakfast and wonderful, friendly staff. The beach in front of the hotel was the best on the island. Clean, clear water every colour of blue. We appreciated all the... More 

Was this review helpful? Yes 1
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Thank you for this thoughtful review, rosieandrollie, and we're happy to hear that you enjoyed your recent stay at Grace Bay Club! We're also pleased to know you enjoyed the Oceanfront Luxury 1-Bedroom Suite--it does offer a spectacular view of the gorgeous beach, as well as plenty of space to spread out and relax. On behalf of the entire team,... More 

Windsor, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Turks and Caicos was beyond one of the nicest beaches I have been too. Crystal blue waters. The people were so pleasant and friendly everywhere. The hotel was clean and new. Shout out to Wellington who was our buddy from day one accommodating our dinner resos throughout the island, as well as our boat cruise and car rental. He went... More 

Was this review helpful? Yes 1
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Tina C, thank you for this kind review! We're so pleased to hear you enjoyed your recent trip to West Bay Club, as well your vacation to Turks & Caicos. The entire team always strives to deliver excellent service and suggestions to help our guests enjoy their vacation experience, and we'll make certain to pass along your compliments and let... More 

Newburyport, Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I just returned from a week at the West Bay Club. We were not disappointed. The resort is beautiful and right on one of the most fantastic beaches on the island. We were greeted with cold towels and rum punch upon our arrival and we're also upgraded from a 1 bedroom ocean front to the luxury suite!... More 

Was this review helpful? Yes 2
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Thank you for this kind review, plumisland21, we're happy to hear you enjoyed your stay at West Bay Club! Our staff is committed to ensuring our guests have excellent vacation experiences, and we're pleased to hear they succeeded in that mission. Thank you, also, for your feedback about informing guests of happenings in the area -- we certainly encourage all... More 

Macy, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Was a wonderful time. Everyone was kind and helpful - Wellington is an amazing young man who made our stay so comfortable and made sure all our needs were met. The only thing that needs to be worked on is the wait staff for meals. Very slow service and not really concerned if we got our food and drinks in... More 

Was this review helpful? Yes
Nic Y, Guest Relations Manager at West Bay Club, responded to this review

Sandra A, thank you so much for this kind review. We're pleased to hear you enjoyed your stay at West Bay Club, and we'll make certain to pass your compliments along to Wellington and let him know to keep up the great work! On behalf of the entire team, we look forward to welcoming you back soon! More 

new york city
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

No matter what the service in this hotel is .... You can't beat the beautiful beach and the amazing water . As for the hotel ... The rooms are nice the service- amateurish, not pleasant and lacking in most areas , it is slowwww and comes in strange hours ( room service) . The most annoying event happened when we... More 

Was this review helpful? Yes 2
New York City, New York
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 11, 2015

I think the property is beautiful. The problem is there is no now regulating the pool or at least for the time i was there. One kid was running and jumping for an hour and almost collided with me while doing my laps. The property is beautiful but not enough surveillance of pool area letting kids go out of control..... More 

Was this review helpful? Yes 9
Adelphine P, General Manager at West Bay Club, responded to this review

Dear SItamayaram321, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. While I thank you for your compliments on our beautiful property, please also accept my sincere apology that we fell short of our goal to deliver only the finest in service and facilities. We will work with key... More 

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