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The Regent Grand

Travelers' Choice award winner
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Regent Street | Grace Bay, TKCA 1ZZ, Providenciales
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518 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just spent the week here for our honeymoon. Had a great room, and they included some nice comps for our honeymoon. Excellent central location. Beach and beach staff is great. Housekeeping was excellent, the whole property was very clean. Vix restaurant was good, not sure about negative breakfast comments, maybe they fixed it? Was an excellent a la cart breakfast... More 

Helpful?
Thank John S
New York, New York, United States
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is on the beach but across from the center of town. It is an ideal location, only 15 minutes from the airport. The staff is very warm and make you feel like family on arrival. Prior to arrival, I called the concierge for information, and they were quite forthcoming. I did have to call several times, but they... More 

Helpful?
Thank Kaijk
HABGroup, Concierge at The Regent Grand, responded to this review

Dear Kaijk, we thank you very much for posting a review on Trip Advisor. They are graciously received. We do try very hard to provide excellent service to our guests and we are very pleased to read that we managed to sort the issue out while you were on our property. We are please that you enjoyed your vacation and... More 

pittsburgh
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to the Regent Grand and to the Turks and Caicos. We fell in love with this hotel. We had a two bedroom ocean view room and it was just gorgeous. It was literally steps to both the ocean and pool which was very convenient with two children. The room itself, beds, décor, furniture all extremely... More 

Helpful?
1 Thank scoops33
HABGroup, Front Office Manager at The Regent Grand, responded to this review

Dear Scoops33. Thank you very much for posting a review about our hotel on Trip Advisor. We are very pleased to read that you enjoyed your stay with us, and that we exceeded your expectations. We hope that you will come back to visit us again in the future. Many thanks again, kind regards Jona More 

Bow, New Hampshire
1 review
4 of 5 stars Reviewed 2 weeks ago

The regent Grand is a beautiful spot in Turks. The hotel is very clean and staff is very friendly. We stayed in a studio pool view room which was perfect for our getaway. We had to,leave a day early due to a snow storm and the hotel was very understanding and refunded us the last night. Great place to stay.... More 

Helpful?
Thank Klm129
HABGroup, Front Office Manager at The Regent Grand, responded to this review

Dear KLM129, thank you for your review, every guests' experience is important to us and we were pleased that you enjoyed your vacation with us. Thank you again, Jona More 

Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have visited many properties in the Grace Bay area, and the Regent Grand is our favorite by far. Every member of the staff is genuinely nice and helpful, and the staff's level of attention to guests is just right - available to help but not hovering over you constantly. Calvin, who greeted us by name upon our arrival, was... More 

Helpful?
1 Thank Charles504A
HABGroup, Front Office Manager at The Regent Grand, responded to this review

Dear Charles, Thank you for posting this review. We are very pleased to read that you enjoyed your vacation with us and that you will be returning to us one day. We do try very hard to provide an exceptional service and we are delighted that we exceeded your expectations. Thank you for mentioning our strong Wi-Fi, we have tried... More 

Winnipeg, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Regent Grand is a fabulous resort. The location, the grounds, the facilities are among the best on the island. The best part of the experience is the staff. Always polite and always prepared to go out of their way to assist: Jojo, Gill, Randall, Mel, T.J., Allain were always there for us. One disappointment though is the lack railing... More 

Helpful?
3 Thank circleh6524
HABGroup, Public Relations Manager at The Regent Grand, responded to this review

Dear Circle6524, thank you very much for taking the time to post a review on our Trip Advisor Page. Feed back is vital for a boutique resort such as ours, and we are sorry to read that we did not meet your expectations, but while we do not cater specifically to the disabled we do have a range of facilities... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent a week here with two grown sons. The hotel is extremely quiet and peaceful. The rooms are clean and well appointed. We had a two bedroom ocean-front suite (302). The view was framed by palm trees. Floors 4 and higher have unobstructed views. This is perfect if you're looking for a relaxing spot, but probably not a good... More 

Helpful?
3 Thank Rich M
Hadley, Massachusetts
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Grand entrance, wonderful front desk people, wonderful room with kitchenette, pleasant staff most willing to serve, best beach in the this part of the world..great restaurant where breakfast was included but the dinners were 5 stars!....what more can you ask for?

Review collected in partnership with this hotel

Helpful?
1 Thank connois
HABGroup, Front Office Manager at The Regent Grand, responded to this review

Dear Connois, thank you very much for your review, we are pleased to read that you enjoyed your stay with us and we hope to welcome you back again. Regards, Jona More 

Simi Valley, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Fantastic Property , great comfortable rooms, the taxes are tremendous HIGH..........!!!! the beach is beautiful with calms water .-and the area restaurant s are fantastic ,CUNCK FRITTER , CUNCK CEVICHE I overeat!!!

Review collected in partnership with this hotel

Helpful?
Thank Ruben P
HABGroup, Front Office Manager at The Regent Grand, responded to this review

Dear Ruben, thank you for your review. So pleased that you enjoyed your stay with us. Yes, we agree, The Turks and Caicos is not a cheap place to visit (12% government tax) but with the beautiful beach and waters and fab service, and delicious conch fritters, we hope that you will agree that we do try to provide value... More 

Seattle, Washington
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very central location, yet quiet place. Generally you need a car on the island, staying in this hotel you can survive a couple of days without it because of the location. Supermarket, restaurants, main street bars are all close. The hotel has a decent gym, a nice pool area, we had free wifi but I am not sure that is... More 

Helpful?
1 Thank Homer B
HABGroup, General Manager at The Regent Grand, responded to this review

Dear Homer. Thank you very much for spending the time to post a review on our Trip Advisor Page. We are delighted to read that you enjoyed your vacation with us. To comment on the Wi-Fi, we provide complimentary Wi-Fi around the pool area and free high-speed Wi-Fi in rooms to guests who have rented through the official on-site management... More 

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