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Courtyard by Marriott Port of Spain

3.0 of 5 Invaders Bay, Audrey Jeffers Highway, Port of Spain, Trinidad
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Certificate of Excellence 2014
Courtyard by Marriott Port of Spain
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Courtyard by Marriott Port of Spain
Courtyard by Marriott Port of Spain
Courtyard by Marriott Port of Spain
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423 reviews from our community

Traveler rating
    223
    158
    28
    8
    6
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66
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169
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (423)
  • Mar-May only
    (104)
  • Jun-Aug only
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  • Sep-Nov only
    (125)
  • Dec-Feb only
    (84)
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Arouca, Trinidad
2 reviews
4 of 5 stars Reviewed yesterday NEW

I had a conference in November and it was excellent. The customer service level was by far superior to other hotels in Trinidad. I was immediately greeted with a smile and was offered assistance. Every and any staff member saw me, stopped and asked if I were being attended to or need any assistance. I had to quickly determine if... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The noise issue mentioned before in reviews is totally valid. I moved to 3 different parts of hotel and ended up at the front on 3rd floor facing the road - this is the quietest part if you want to avoid as much disturbance as possible from external events being held by the swimming pool. It seems that its always... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Barnaby51, Thank you for taking the time to share on your stay with us. I sincerely apologise for your experience with the noise from an event, please know that we are working to minimize the impact that it has on our guests. I am glad that you appreciated the service of our team, I agree that they really do go... More 

Saint Augustine, Saint George, Trinidad and Tobago
1 review
5 of 5 stars Reviewed 1 week ago

Good hotel with walking distance from restaurants and entertainment. Check-in staff, cleaning staff and bar staff were all polite. However my room was next door to the ice machine and the noise from someone using it woke me up. I would recommend this hotel to others.

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Ajmer S, We appreciate the time you took to share on your stay with us. Thank you for your willingness to recommned us to others. I apologise for your experience with the noise from the ice machine. Season's Greetings and all the best for 2015. Regards, Nicol Khelawan General Manager More 

Jamaica Estates, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay at the Marriott this weekend was great. From the professionalism and courtesy of the front desk personnel, to the attentive and pleasant servers in the Centro café, the breakfast choices were great, the room cleaner Avril was so accommodating and helpful. I am happy with my stay and will be back next month.

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Yvette B, Thank you for choosing to stay with us on your special occasion. We are pleased that you enjoyed your stay. Avril works hard every day to ensure that her guests are pleased with the service she provides, so I know she will be thrilled to read your comments. Our team looks forward to having you stay with us... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at the hotel are a team of authentic people who focus on making you, the guest , feel the best while you stay away from home. I felt like I am among my extended family. What ever I needed, they were always ready to address my need with more than just a simple smile; you see that they... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Dr. Zilberstein, Thank you for taking the time to share on your stay with us and recognizing the genuine hospitality of our team. I am glad that our team exceeded your expectations, your feeling of being right at home, is exactly the environment we try to create. Adana, Jean Luke and Josi Ann will be particularly thrilled to ready your... More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had to take a business trip and I must say that I was very impressed. The staff were very friendly, courteous and professional at all times. They made my stay very enjoyable. I will be back again! This time it would be for a family vacation!

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Asharobi77, Thank you sharing on your time with us. We are pleased to have provided you with an enjoyable experience. We look forward to serving you and your family on your next trip back to Trinidad. Regards, Nicol Khelawan General Manager More 

ocean
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The customer service is great. All at the front desk are always welcoming and attentive. The location next to Movie Towne makes it that much better as well as you can walk for meals and shopping. One restaurant that you may miss that has great food is right next to the hotel on the ground floor of the BHPB building.... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Greg H, It is very encouraging to read your comments, I am sure the rest of the team will be pleased to read your comments. We are pleased that our location served your needs. Thank you for sharing your feedback with us. We look forward to having you stay with us when your travels bring you back to Port of... More 

Mount Pleasant, South Carolina
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a platinum member with the Marriott at most locations it doesn't make a difference - they barely even acknowledge your status and I have gotten used to that - however this Courtyard went far in putting some faith back in the loyalty program. They treated me so nicely, upgraded my room to a suite and went out of their... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

SusanG096, Thank you for taking time to share feedback on your stay with us. Thank you for your loyalty to Marriott and we are especially pleased that you had a wonderful stay with us. We hope to have you stay with us again sometime soon. Regards, Nicol Khelawan General Manager More 

Corvallis, Oregon
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Late evening arrival so we laid over one night to/from Grenada (30 min flight). Assumed the hotel was close to the airport, but it is over 30 miles away! The taxi fare is a set price US$30 after 10pm (no negotiating because there is NO competition). Cash only (US or local currency). NOTE: this is true whether your hotel is... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Kaycee2881, It is with regret that I read your review, to start your visit to Trinidad with an unpleasant experience can impact your perception of our hospitality. I apologise that you were not satisfied with your upgrade to a superior room with a balcony during your stay but please know that we do recognize your loyalty to Marriott. I will... More 

Port of Spain, Trinidad
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I just got home from my stay at Courtyard by Marriott! So this is a fresh review! PROS -Friendly, Courteous and Very Thoughtful staff! Perhaps some of the best customer service I have had ever in Trinidad!! *not exaggerating* I have to say that Miss Camille (Front Office) and Miss Pauline (Restaurant) and one other lady from the restaurant whose... More 

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Adanna M, We appreciate your sharing such a detailed review on your time with us. Thank you for recognizing the team, I am very proud of all the team that work at the Courtyard Port of Spain, it is very rewarding and motivating for them to read your comments. Our goal is to always exceed the guest’s expectation and to... More 

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Additional Information about Courtyard by Marriott Port of Spain

Address: Invaders Bay, Audrey Jeffers Highway, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Port of Spain 3*
Number of rooms: 119
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Also Known As:
Courtyard By Marriott Port Of Spain Hotel Port Of Spain
Courtyard Port Of Spain
Port Of Spain Courtyard
Courtyard By Marriott Port Of Spain Trinidad

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