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Courtyard by Marriott Port of Spain

Certificate of Excellence
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Invaders Bay, Audrey Jeffers Highway, Port of Spain, Trinidad
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Courtyard by Marriott Port of Spain
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Courtyard by Marriott Port of Spain
Courtyard by Marriott Port of Spain
Courtyard by Marriott Port of Spain
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496 reviews from our community

Traveler rating
    270
    178
    32
    9
    7
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197
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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  • All months
    (496)
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    (140)
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    (110)
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    (125)
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    (121)
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Port of Spain, Trinidad
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel staff are superb, from the time you arrive, smiling faces at breafast and personal greetings throughuot the day. In spight of seeing the regular staff on regular visits, there is always a new face that greets you, gets to know you, and makes the contact a pleasant experience. The new face today was Netty, and a true delight.... More 

Was this review helpful? Yes
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Mr. Austin, We do appreciate your choosing us as your place to stay while in Port of Spain. Thank you for commending the spirit of our team, they really do endeavor each day and in every interaction to ensure our guests feel special. Netty will be very proud to read your comments. Our team awaits your next stay with us.... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I cannot recall receiving better customer service at any hotel. Staff were very responsive and addressed the smallest issue with urgency (lightbulb was out and gentleman was there within 5 minutes with a new one and apologized for my inconvenience). Everyone always welcomed me and asked how my stay was going and offered great advice on things to do and... More 

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GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

TravelerNC86, Thank you for your feedback on your stay with us. We do appreciate your singling out our hotel as providing the best service you have received at any hotel. Our team will be thrilled to know that you appreciated their genuine hospitality and the consistency of their service as you interacted with the various departments. It was our pleasure... More 

San Fernando, Trinidad
1 review
5 of 5 stars Reviewed 6 days ago NEW

It has always been the intention of my wife and me to take a short vacation in a fine hotel at home and I'm happy that we selected the Courtyard by Marriott Hotel in Port of Sapin to do so. I was very impressed by the courtesy and attentiveness of the Staff who anticipated and responded to all our needs... More 

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GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Roy J, We are so happy that we provided a great place with excellent service for your short vacation. I will share your experiences with our team; it is very motivating to see that the team exceeded your expectations in service and attention. Thank you for highlighting this in your comments. We look forward to having you and your wife... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was amazed at the excellent service that we receive at Marriott Courtyard. Special thanks to Josi Ann for all of the helpful suggestions. She provided these in a very friendly and professional manner. Would I stay here again? My answe is YES!

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GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

GSoto305, Thank your taking the time to share on your experience with us. Josi Ann will be elated to read your comments and recognition of her friendly and professional service. We trust that we will have the pleasure of serving you again. Regards, Nicol Khelawan General Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms are average and it overlooks a large road, but this is made up for by the friendliness of the staff. From my room maid Avril to all the hotel staff downstairs like Melissa, Adana, Jean Luke and many more - without exception they took fantastic care of me. The room os cleaned and tidied perfectly and your tastes... More 

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GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Brent M, Thank you for acknowledging the friendliness of our team. Avril, Melissa, Adana and Jean Luke will be appreciative of your recognition. We are thrilled to know that you felt well taken care of and that your preferences were remembered. BrentM, our team stands ready to welcome you back to our hotel. Regards, Nicol Khelawan General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was taken back that this hotel has no room service and by the time you go and pick up your breakfast it's cold ,the second bad thing is sometimes the room had an order and the last the bath towels were old the only thing I like was housekeeper name Arvil was pleasant

Was this review helpful? Yes
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Dswrig, Thank you for sharing your feedback. I regret that you did not enjoy your experience at our hotel. I am very interested in getting some more feedback on your stay with us. Kindly email me at cy.poscy.guestcare@courtyard.com Avril will be pleased to know that you appreciated the service she provided to you. I look forward to hearing from you.... More 

Kingstown, St. Vincent
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am always amazed at the excellent service that I receive at Marriott Courtyard. During my recent stay I was so very impressed by the way the staff anticipate your needs and preferences and seek to provide these in a very friendly and professional manner. First class service provided every time!

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Jules F, We do appreciate your taking the time to share once again on your stay with us. Our team will be pleased to know that you recognized their genuine hospitality and professionalism. Thank you for your loyalty, we always look forward to having you stay with us when your travels bring you back to Port of Spain. Regards, Nicol... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent staff...Paulina...Kester... Dina...Michelle and others. Always made us feel welcomed...it is our home away from home....keep up the excellent service...would highly recommend...and would definitely stay again..

Was this review helpful? Yes
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

IamwhoIamsam, Thank you for sharing on your time with us and recognizing members of our team for their excellent service. We appreciate your recommending us and look forward to having you stay with us again. Regards, Nicol Khelawan General Manager More 

Yangon
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

As always, the staff are the friendliest you will ever meet. They all take an interest in your welfare in the hotel and you will not be disappointed with the services. The review requires a minimum of 200 characters' this sentence is just to fulfil that obligation, please ignore.

Was this review helpful? Yes
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Kevin H, Thank you for your comments, we are thrilled to hear that you consider our team the friendliest ever. Please know your comments will be shared with the team. It was our pleasure serving you and we look forward to welcoming you back. Regards, Nicol Khelawan General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I always visit Marriott POS for weekend getaways. This pass Easter weekend was our latest stay and we've never been disappointed. The staff members are always so warm and friendly and the rooms are 10/10. Looking forward to many more stays with you all :)

Was this review helpful? Yes 1
GMCYPOS, General Manager at Courtyard by Marriott Port of Spain, responded to this review

Ricky S, It was our pleasure having you stay with us over the Easter weekend. Thank you for recognising the genuine hospitality of our team, they will be thrilled to read your comments. On behalf of our team, we appreciate your loyalty and eagerly await your next stay with us. Regards, Nicol Khelawan General Manager More 

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