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All 21 Port of Spain hotels

Kapok Hotel

3.0 of 5 Hotel   |   16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
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Ranked #5 of 21 hotels in Port of Spain
A recent review
4 of 5 stars reviewed 5 days ago
BaggyQuin Surrey, UK
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  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    36
    53
    29
    10
    11
See reviews for
23
33
14
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Surrey, UK
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Kapok is close to the Savannah park, across 9 floors, with a small outdoor pool and two good restaurants. The staff were all very helpful and the rooms clean and well-equipped. Breakfast in the Tiki restaurant on the 9th floor is ok but there isn't a lot of choice - the fruit and juices in particular have room for... More

Was this review helpful? Yes
Trinidad and Tobago
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have been having dinner at Tiki Village restuarant over 20 years now. Food is always of a high standard and accomodation is very comfortable. From our seated table we are able to take in all the fireworks display in the Queen's Park Savannah on August 31st year after year

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the title of this review states... This hotel exceeded my expectations. The lobby is modern, clean and open. When we went up to the second floor, the atmosphere changed. The hallway was drab and looked old. At that moment, I started to reconsider the hotel choice. However, when I got into my room, I was pleasantly surprised to see... More

Was this review helpful? Yes 1
Tortola, British Virgin Islands
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will start off by saying that the Kapok Hotel was not my first choice of hotel when I knew that I would be visiting Trinidad for a wedding. I wanted to stay at the Hyatt. But, this hotel was the hotel of choice of the bride for her overseas guests and it was conveniently located close to where the... More

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 17, 2014

Stayed for two nights. Check-in was good - friendly, professional and courteous. Everything else - room, restaurant, overall service was "meh". I especially didn't appreciate the hostile service from the waitress in the restaurant. Check-out was bad (e.g, was double charged and had to spend hours with credit card company trying to fix the mess, and wasn't even thanked for... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

My family and I stayed at the Kapok hotel while we vacationed in Trinidad and the experience was amazing. The staff was so friendly and professional. The room, gym, and pool area were clean. The food at the Kava restaurant was absolutely delicious and the service was prompt. I recommend anyone to visit the Kapok hotel and I will definitely... More

Was this review helpful? Yes 4
Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

My stay here was wonderful, excellent customer service and delicious food on the 8th floor, beautiful views, and yummy pizza from room service. The pool was also lovely (small but nice). Very modern, great location.

Was this review helpful? Yes 3
Port of Spain, Trinidad
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 21, 2014

Great location. Friendly staff. The restaurant at the top of the hotel is one of the finest I have ever been to in terms of great quality of food and drinks.the bedroom is nice comfortable bed clean toilet. Comes with a mini fridge that you can purchase drinks and store there.

Was this review helpful? Yes 3
Cambridge
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

Very helpful staff, bar and restaurant were hugely welcoming and the owner is both warm and keen to have feedback. Everyone from the room cleaners to reception and serving staff were unfailingly polite, cheerful and engaging. Nothing was too much trouble. A marvellous two week business stay - I would return without hesitation.

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 12, 2014

I decided to just relax and choose this hotel to do so. I called and made a reservation upon reaching the hotel i realized that the reservation was not in the system even after the person who i made the reservation with called to confirm. The situation was rectified but we got a very small room and was informed that... More

Was this review helpful? Yes 4
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Additional Information about Kapok Hotel

Address: 16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kapok Hotel 3*
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Also Known As:
Kapok Hotel Port Of Spain
Kapok Hotel Trinidad/Port Of Spain

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
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Number of rooms
94

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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