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All 21 Port of Spain hotels

Kapok Hotel

3.0 of 5 Hotel   |   16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
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Kapok Hotel
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70%
Ranked #5 of 21 hotels in Port of Spain
A recent review
5 of 5 stars reviewed 3 weeks ago
Neisha B
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  • Reviews (134)
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134 people have reviewed this hotel

Traveler rating
    35
    50
    28
    10
    11
See reviews for
19
33
14
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for two nights. Check-in was good - friendly, professional and courteous. Everything else - room, restaurant, overall service was "meh". I especially didn't appreciate the hostile service from the waitress in the restaurant. Check-out was bad (e.g, was double charged and had to spend hours with credit card company trying to fix the mess, and wasn't even thanked for... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the Kapok hotel while we vacationed in Trinidad and the experience was amazing. The staff was so friendly and professional. The room, gym, and pool area were clean. The food at the Kava restaurant was absolutely delicious and the service was prompt. I recommend anyone to visit the Kapok hotel and I will definitely... More

Was this review helpful? Yes 3
Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

My stay here was wonderful, excellent customer service and delicious food on the 8th floor, beautiful views, and yummy pizza from room service. The pool was also lovely (small but nice). Very modern, great location.

Was this review helpful? Yes 2
Port of Spain, Trinidad
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 21, 2014

Great location. Friendly staff. The restaurant at the top of the hotel is one of the finest I have ever been to in terms of great quality of food and drinks.the bedroom is nice comfortable bed clean toilet. Comes with a mini fridge that you can purchase drinks and store there.

Was this review helpful? Yes 3
Cambridge
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

Very helpful staff, bar and restaurant were hugely welcoming and the owner is both warm and keen to have feedback. Everyone from the room cleaners to reception and serving staff were unfailingly polite, cheerful and engaging. Nothing was too much trouble. A marvellous two week business stay - I would return without hesitation.

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 12, 2014

I decided to just relax and choose this hotel to do so. I called and made a reservation upon reaching the hotel i realized that the reservation was not in the system even after the person who i made the reservation with called to confirm. The situation was rectified but we got a very small room and was informed that... More

Was this review helpful? Yes 4
Trinidad and Tobago
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 12, 2014

My boyfriend and I were looking for a hotel just to get some rest away from our hectic lives and decided to choose Kapok Hotel for one night. We payed $143 USD per night plus taxes. The following were the pros and cons: Pros: - Pleasant, helpful and well- mannered front desk staff - We were the only ones in... More

Was this review helpful? Yes 6
Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2014

Defiantly would recommend this hotel to anyone, very clean and good service. Will be back soon, shame to be back home. The area is great with a great view from outside the window, we even had our own en suite with a beautiful bath inside, loved every bit of it. Overall excellent!

Was this review helpful? Yes 1
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2014

I recently stayed at the Kapok Hotel in Port of Spain for business. The friendly professional staff provided consistent service. We traveled with valuables due to our business trip an we were confident that our belonging were safe. Their service exceeded all areas of hospitality, from housekeeping, bellman, front desk and servers at the Tiki restaurant made our trip comfortable.... More

Was this review helpful? Yes 3
Norwich, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 18, 2014 via mobile

We stayed just for one night when we travelling back to UK after a week in Tobago. Found the hotel to be very pleasant with helpful, pleasant staff and good amenities. Great pizza restaurant with very good value and well made cocktails. Friendly staff. Rooms good size with nice design features. Clearly a business hotel which suited us very well... More

Was this review helpful? Yes 1
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Additional Information about Kapok Hotel

Address: 16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kapok Hotel 3*
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Also Known As:
Kapok Hotel Port Of Spain
Kapok Hotel Trinidad/Port Of Spain

65 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Class
Number of rooms
94

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