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Kapok Hotel

16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
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Kapok Hotel
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Kapok Hotel
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162 reviews from our community

Traveler rating
    40
    64
    37
    11
    10
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25
36
15
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

An excellent hotel for the price. Considering that it was a 4 star hotel the staff were very friendly / the rooms were really clean . the hotel is very well located in the city centre a short walk from Queens Park Savanah . A great hotel to choose during carnival

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Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I do not write lengthy reviews but I told the Manager that I will be doing so. Stayed at Kapok for Carnival 2015. This was my third time staying at this hotel. We've stayed at the Hilton, Holiday Inn and Hyatt at other times as we visit Trinidad at least once a year. We will be back for Christmas. We... More 

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Medellin, Colombia
Top Contributor
158 reviews 158 reviews
52 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My bedroom was at best tatty and in need of renovation. The corridors outside looked as if some attempt had been made to make them look more contemporary by the addition of some wall lights but the overall result was drab. There on a weekend much seemed closed. No bar for example, no (outside) laundry service. If your suit needed... More 

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Lecheria, Venezuela
Top Contributor
56 reviews 56 reviews
51 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at Kapok 1 night during carnival season when we were unable to get a room at one of the hotel chains we normall prefer. Felt the room was extremely poor value for the cost. Our room was like an airport hotel room, claustrophobia-inducing small and with no window! We squeezed one suitcase in the closet and the other on... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

I recently returned from my 6 day stay at the Kapok. Some of the rooms are in need of an upgrade and bathroom maintenance. Aside from a few broken items in the room that I stayed in, it was comfortable. The daily buffet breakfast had a wide variety to choose from. I would suggest reviewing how the food is being... More 

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Vaughan, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

I stayed at this hotel in Jan 2015 and found it to be very clean and convenient located near the Savannah. The staff was really friendly and help with organizing cabs. We had booked 2 rooms and unfortunately they were not next to each other. The breakfast was good but more variety would have been nice. The WiFi was included... More 

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Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2015

Good location and nice view of Port of Spain from the breakfast restaurant on the 8th floor. The room was very basic and could be cleaner. For me the bed wasn't very comfortable either. Reception staff weren't friendly nor very helpful. The breakfast was good but it lack a bit of variety.

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New York
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

The location is very good for accessing all parts of Port of Spain. The lobby, café, 8th floor restaurant, and pool area are nicely appointed and meet the standard. The hallways, elevators, and other residential common elements, are disappointing, and ruin what would otherwise be a refreshingly nice hotel. The room is basic with nice bedding and minimal styling. The... More 

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Halifax
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed at the Kapok for a week on business in November. I was very pleased with my stay. I found all of the employees I encountered to be professional and friendly. I had the opportunity to dine at Tiki Village (8th floor) and Kava (ground floor) and both had a nice atmosphere, large selection, and most importantly tasty food.... More 

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1 review
2 of 5 stars Reviewed December 13, 2014

Arrived at 2pm, checked in and went up to the room only to realize housekeeping was still there, the room was dirty. Front desk said they were going to try and switch the room only to reach downstairs and be told there are no available rooms with double beds and we had to wait another 30mins in addition to 45mins... More 

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