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Kapok Hotel

3.0 of 5 16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
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Kapok Hotel
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Kapok Hotel
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154 reviews from our community

Traveler rating
    40
    60
    33
    11
    10
See reviews for
25
35
15
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location and nice view of Port of Spain from the breakfast restaurant on the 8th floor. The room was very basic and could be cleaner. For me the bed wasn't very comfortable either. Reception staff weren't friendly nor very helpful. The breakfast was good but it lack a bit of variety.

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New York
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is very good for accessing all parts of Port of Spain. The lobby, café, 8th floor restaurant, and pool area are nicely appointed and meet the standard. The hallways, elevators, and other residential common elements, are disappointing, and ruin what would otherwise be a refreshingly nice hotel. The room is basic with nice bedding and minimal styling. The... More 

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Halifax
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed at the Kapok for a week on business in November. I was very pleased with my stay. I found all of the employees I encountered to be professional and friendly. I had the opportunity to dine at Tiki Village (8th floor) and Kava (ground floor) and both had a nice atmosphere, large selection, and most importantly tasty food.... More 

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1 review
2 of 5 stars Reviewed December 13, 2014

Arrived at 2pm, checked in and went up to the room only to realize housekeeping was still there, the room was dirty. Front desk said they were going to try and switch the room only to reach downstairs and be told there are no available rooms with double beds and we had to wait another 30mins in addition to 45mins... More 

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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 4, 2014

While some of the rooms are quite simple, they are functional, very clean, comfortable, have great views from the Savannah side and essentially are perfect for those on the move. You can of course upgrade. The hotel is perfectly positioned to either get into or out of POS. The staff are outstanding at all levels, very friendly, caring and all... More 

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Kingston, Saint Andrew, Jamaica
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

i stayed in a single room, it was comfortable , a bit basic. the front desk staff are very caring and want to make sure you are confortable the breakfast included in the rate is very basic, needs some improvement

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Naples, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

I have been coming to the Kapok for around 8 years. Each and every time I am greeted warmly, taken care of thoroughly, and treated respectfully. I cannot say enough about the team at the Kapok. Every department has a kind and helpful staff. Its like coming home every time I visit.

Was this review helpful? Yes 1
Willemstad, Curacao
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 17, 2014

The Kapok is one of the better choices in Port-of-Spain. Unfortunately, that's not saying much. The Chinese restaurant on the 8th floor is good and pleasant. And has a beautiful view to the Savannah. The Rooms are a bid old fashioned, with tiles instead of carpets. The windows (pool site view) cold have used some cleaning. The AC is good... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

All in All it was good. My kids enjoyed it. Room service was great. The staff was always there when you needed them ( and not a moment sooner), you would almost think you were there alone. I would return any day.

Was this review helpful? Yes 1
Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

My family and I stayed at Kapok Hotel (Trinidad) in Oct 2014, for the first time. We thoroughly enjoyed the time there. Location is ideal, close to everything, and quite scenic around the Savannah. Price was quite reasonable as well, as we got the "Best Price" offered. One drawback is that the Continental Breakfast that was included in our package,... More 

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Additional Information about Kapok Hotel

Address: 16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kapok Hotel 3*
Number of rooms: 94
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Also Known As:
Kapok Hotel Port Of Spain
Kapok Hotel Trinidad/Port Of Spain

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