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Kapok Hotel

16-18 Cotton Hill | St. Clair, Port of Spain, Trinidad
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Kapok Hotel
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Kapok Hotel
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165 reviews from our community

Traveler rating
    42
    65
    37
    11
    10
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26
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60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bogota, Colombia
Top Contributor
92 reviews 92 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a well located hotel and the rooms were well appointed, generally the hotel is probably a little tired but the staff were very friendly and welcoming and I would prefer it this way round to poor staff and excellent facilities. The internet is not lightening quick but certainly acceptable, there is a small gym with free weights and... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My hubby & I booked the Hotel's Easter Special (2 nights stay with 1 night complimentary) and we thoroughly enjoyed it. The staff were pleasant & accommodating, the breakfast buffet was very delicious & satisfying, the room was a great size (king bed) and very comfortable. The pool terrace is my favourite setting apart from the picturesque views you can... More 

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Mumbai, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An excellent hotel for the price. Considering that it was a 4 star hotel the staff were very friendly / the rooms were really clean . the hotel is very well located in the city centre a short walk from Queens Park Savanah . A great hotel to choose during carnival

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Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 11, 2015

I do not write lengthy reviews but I told the Manager that I will be doing so. Stayed at Kapok for Carnival 2015. This was my third time staying at this hotel. We've stayed at the Hilton, Holiday Inn and Hyatt at other times as we visit Trinidad at least once a year. We will be back for Christmas. We... More 

Was this review helpful? Yes 3
Medellin, Colombia
Top Contributor
157 reviews 157 reviews
51 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed February 25, 2015

My bedroom was at best tatty and in need of renovation. The corridors outside looked as if some attempt had been made to make them look more contemporary by the addition of some wall lights but the overall result was drab. There on a weekend much seemed closed. No bar for example, no (outside) laundry service. If your suit needed... More 

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Lecheria, Venezuela
Top Contributor
56 reviews 56 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 24, 2015

Stayed at Kapok 1 night during carnival season when we were unable to get a room at one of the hotel chains we normall prefer. Felt the room was extremely poor value for the cost. Our room was like an airport hotel room, claustrophobia-inducing small and with no window! We squeezed one suitcase in the closet and the other on... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

I recently returned from my 6 day stay at the Kapok. Some of the rooms are in need of an upgrade and bathroom maintenance. Aside from a few broken items in the room that I stayed in, it was comfortable. The daily buffet breakfast had a wide variety to choose from. I would suggest reviewing how the food is being... More 

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Vaughan, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

I stayed at this hotel in Jan 2015 and found it to be very clean and convenient located near the Savannah. The staff was really friendly and help with organizing cabs. We had booked 2 rooms and unfortunately they were not next to each other. The breakfast was good but more variety would have been nice. The WiFi was included... More 

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Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2015

Good location and nice view of Port of Spain from the breakfast restaurant on the 8th floor. The room was very basic and could be cleaner. For me the bed wasn't very comfortable either. Reception staff weren't friendly nor very helpful. The breakfast was good but it lack a bit of variety.

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New York
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

The location is very good for accessing all parts of Port of Spain. The lobby, café, 8th floor restaurant, and pool area are nicely appointed and meet the standard. The hallways, elevators, and other residential common elements, are disappointing, and ruin what would otherwise be a refreshingly nice hotel. The room is basic with nice bedding and minimal styling. The... More 

Was this review helpful? Yes 2
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