We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Port of Spain hotels

The Carlton Savannah

4.5 of 5 Hotel   |   Coblentz Ave | Cascade, Port of Spain, Trinidad
Hotel amenities
The Carlton Savannah
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added The Carlton Savannah to your Saves list
Ranked #7 of 21 Hotels in Port of Spain
A recent review
4 of 5 stars reviewed 2 days ago
Write a Review

219 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
1 review
4 of 5 stars NEW

My wife and I had booked early in 2014 and everything was cool. Getting around December we started looking for more info about the place and the reviews were horrible. When we first booked the reviews were great but in a matter of months it just got terrible. We were scared at what we read. We tried finding other places... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

A friend and I paid almost £2K for a week during the carnival season and we were ROBBED by this establishment as the service and experience were NOT on par with the price. Despite being told by management during the booking process on the phone that breakfast would be included throughout our entire stay, on arrival, we were told that... More 

Was this review helpful? Yes 2
13 reviews 13 reviews
4 of 5 stars Reviewed 1 week ago

We visited this cute boutique hotel for Carnival 2015. The rooms were huge. The staff was very very friendly, attentive, patient, and accommodating from beginning to end. Ms. James took care of our reservations and was very prompt and professional with communications and booking. When we arrived the staff met us at our taxi, helped with our luggage and quickly... More 

Was this review helpful? Yes
Merida, Mexico
Top Contributor
200 reviews 200 reviews
99 hotel reviews
187 helpful votes 187 helpful votes
2 of 5 stars Reviewed 2 weeks ago

first of all the safe wasnt' working in the room. we called the desk and had to wait more than half an hour then we decided to go down stairs and tell the reception once again. eventually somebody turned up and fixed it while we were downtown. we had to ask several times to get two handtowels as they only... More 

Was this review helpful? Yes
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very creepy hotel...go to the Hilton instead which is right around the corner from this hotel, and even cheaper. I arrived at this hotel in the evening, and the place seemed very deserted and dark upon arriving. I parked my vehicle and was told that I had to park across the street from the hotel, even though there were empty... More 

Was this review helpful? Yes 2
Devonshire Parish, Bermuda
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 21, 2015

The hotel was within walking distance of the Savannah stadium and very close to the Zoo and the gardens The Front desk staff were extremely helpful and friendly. One of the attendants greeted me by name everyday day which was nice. I had a Deluxe King room which was very large but lacking in atmosphere The room was freezing cold... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 14, 2015

I stayed at this hotel with my mom in December and it was the absolute worst. The room had a leaking AC and the carpet smelt moldy. The entire time we were there noone was sent to vaccum the carpet or make the beds. The staff was discourteous and being Trinidadian myself, it was totally embarrassing to see the lack... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2015

What a waste of money! Hotel is poorly maintained, rooms dirty, bedroom and corridor smelt of urine. Customer service poor, toilet didn't flush, bed linen was dirty, carpet dirty, cupboards dirty, phone dirty, toilet scaled and dirty, shower leaking the list goes on and on! cleaner just walked in without knocking and I was out of the shower naked mid... More 

Was this review helpful? Yes 6
Port of Spain, Trinidad
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 7, 2015

We visited this hotel in December 31st 2014. The service and overall experience was the most horrible that I have ever experienced. To begin with, they claimed to have lost our reservations, even though the reservation confirmation e-mail was sent by them. After being brushed aside by the rude front desk staff, the front desk supervisor, Fayola asked me to... More 

Was this review helpful? Yes 7
Sangre Grande
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 7, 2015

I couldn't believe the decline in standard of this hotel from my visit two years ago. Could you imagine that after unpacking and chilling, ANOTHER person came into the room!!! He was checked into the same room with the same key by the SAME PERSON! What the hell?? lol. The room was missing so many amenities. I don't think I'll... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Carlton Savannah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Carlton Savannah

Address: Coblentz Ave | Cascade, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Carlton Savannah 4.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Despegar.com and Tingo so you can book your The Carlton Savannah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Carlton Savannah Hotel Port Of Spain
Carlton Savannah Port Of Spain
The Carlton Savannah Trinidad/Port Of Spain

98 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (86)
Pool/beach area (8)
Room/suite (27)
Dining (3)
Hotel & grounds (8)
Bathroom (5)
View from room (9)
Family/play areas (1)
Other (25)

Management photos: Courtesy of the property manager

All management photos (12)
Dining (1)
Bathroom (1)
Room/suite (2)
Hotel & grounds (1)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay