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The Carlton Savannah

Coblentz Ave | Cascade, Port of Spain, Trinidad
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The Carlton Savannah
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Ranked #8 of 21 Hotels in Port of Spain
A recent review
3 of 5 stars reviewed 4 days ago
James S Haverford, Pennsylvania
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227 reviews from our community

Traveler rating
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    37
    22
    25
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27
66
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Haverford, Pennsylvania
Top Contributor
614 reviews 614 reviews
113 hotel reviews
399 helpful votes 399 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You can see the vision of this hotel. It was built as a deluxe larger boutique hotel, with deluxe features. The Queen of England even stayed here when it opened. However all over you can see the decline of this property. Stains, chips out of the front desk, paint scuffs and just a lot of wear. The pool area was... More 

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Port of Spain, Trinidad
1 review
1 of 5 stars Reviewed 4 days ago NEW

We booked a room for my girlfriend's birthday. The first thing I noticed upon entering our room was the smell... it smelled of wet carpet which was very off-putting, we were also greeted by a stained carpet, chair, bed-stand and a lovely broken lamp! There was no television remote or towels for our bathroom, and about a 30 minute wait... More 

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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel a number of times in the past. I honestly liked it alot and find it was a nice quiet place to relax but when I went this time a few things had changed and I was honestly disappointed. It all started when I 1st entered the room to see that the blind on the... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

3 years ago when I first went Carlton it was fantastic. Up to standards especially for the great price. Having gone recently I have been greatly disappointed. First we got a horrible room. The toilet was dirty and the state of the room looked like an old motel. Stains everywhere. We went to the desk and requested a better room.... More 

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San Fernando, Trinidad
Contributor
17 reviews 17 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place is cheap ok. I don't mean affordable...but cheap. No one greeted us at reception. We had to find our way in. I must say, my review is based a lot on the restaurant. The service was really poor. For a hotel in the city, the staff didn't even care. When they didn't frown, they weren't helpful. The food... More 

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Trinidad
1 review
5 of 5 stars Reviewed 2 weeks ago

It was very nice, nice room, tv, ac, bathroom, just peaceful and lovely. Only thing is wifi on higher levels would be great...............................................................................................

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Toronto, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After reading some bad reviews, I was surprised that the hotel was actually very nice. The rooms were quite large and pretty clean. I stayed there a week before carnival, and it looked like they were doing some painting to prepare for the guests for the following weekend. Front desk staff was very friendly and helpful - they even let... More 

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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I had booked early in 2014 and everything was cool. Getting around December we started looking for more info about the place and the reviews were horrible. When we first booked the reviews were great but in a matter of months it just got terrible. We were scared at what we read. We tried finding other places... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 20, 2015

A friend and I paid almost £2K for a week during the carnival season and we were ROBBED by this establishment as the service and experience were NOT on par with the price. Despite being told by management during the booking process on the phone that breakfast would be included throughout our entire stay, on arrival, we were told that... More 

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Atlanta
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed February 19, 2015

We visited this cute boutique hotel for Carnival 2015. The rooms were huge. The staff was very very friendly, attentive, patient, and accommodating from beginning to end. Ms. James took care of our reservations and was very prompt and professional with communications and booking. When we arrived the staff met us at our taxi, helped with our luggage and quickly... More 

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