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All 21 Port of Spain hotels

The Carlton Savannah

4.5 of 5 Hotel   |   Coblentz Ave | Cascade, Port of Spain, Trinidad
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The Carlton Savannah
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Ranked #7 of 21 Hotels in Port of Spain
A recent review
4 of 5 stars reviewed 2 days ago
kddpoisoncrew
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219 reviews from our community

Traveler rating
    65
    76
    34
    20
    24
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27
63
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57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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    (42)
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1 review
4 of 5 stars NEW

My wife and I had booked early in 2014 and everything was cool. Getting around December we started looking for more info about the place and the reviews were horrible. When we first booked the reviews were great but in a matter of months it just got terrible. We were scared at what we read. We tried finding other places... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

A friend and I paid almost £2K for a week during the carnival season and we were ROBBED by this establishment as the service and experience were NOT on par with the price. Despite being told by management during the booking process on the phone that breakfast would be included throughout our entire stay, on arrival, we were told that... More 

Was this review helpful? Yes 2
Atlanta
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 1 week ago

We visited this cute boutique hotel for Carnival 2015. The rooms were huge. The staff was very very friendly, attentive, patient, and accommodating from beginning to end. Ms. James took care of our reservations and was very prompt and professional with communications and booking. When we arrived the staff met us at our taxi, helped with our luggage and quickly... More 

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Merida, Mexico
Top Contributor
200 reviews 200 reviews
99 hotel reviews
187 helpful votes 187 helpful votes
2 of 5 stars Reviewed 2 weeks ago

first of all the safe wasnt' working in the room. we called the desk and had to wait more than half an hour then we decided to go down stairs and tell the reception once again. eventually somebody turned up and fixed it while we were downtown. we had to ask several times to get two handtowels as they only... More 

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Antigua
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very creepy hotel...go to the Hilton instead which is right around the corner from this hotel, and even cheaper. I arrived at this hotel in the evening, and the place seemed very deserted and dark upon arriving. I parked my vehicle and was told that I had to park across the street from the hotel, even though there were empty... More 

Was this review helpful? Yes 2
Devonshire Parish, Bermuda
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 21, 2015

The hotel was within walking distance of the Savannah stadium and very close to the Zoo and the gardens The Front desk staff were extremely helpful and friendly. One of the attendants greeted me by name everyday day which was nice. I had a Deluxe King room which was very large but lacking in atmosphere The room was freezing cold... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 14, 2015

I stayed at this hotel with my mom in December and it was the absolute worst. The room had a leaking AC and the carpet smelt moldy. The entire time we were there noone was sent to vaccum the carpet or make the beds. The staff was discourteous and being Trinidadian myself, it was totally embarrassing to see the lack... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2015

What a waste of money! Hotel is poorly maintained, rooms dirty, bedroom and corridor smelt of urine. Customer service poor, toilet didn't flush, bed linen was dirty, carpet dirty, cupboards dirty, phone dirty, toilet scaled and dirty, shower leaking the list goes on and on! cleaner just walked in without knocking and I was out of the shower naked mid... More 

Was this review helpful? Yes 6
Port of Spain, Trinidad
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 7, 2015

We visited this hotel in December 31st 2014. The service and overall experience was the most horrible that I have ever experienced. To begin with, they claimed to have lost our reservations, even though the reservation confirmation e-mail was sent by them. After being brushed aside by the rude front desk staff, the front desk supervisor, Fayola asked me to... More 

Was this review helpful? Yes 7
Sangre Grande
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 7, 2015

I couldn't believe the decline in standard of this hotel from my visit two years ago. Could you imagine that after unpacking and chilling, ANOTHER person came into the room!!! He was checked into the same room with the same key by the SAME PERSON! What the hell?? lol. The room was missing so many amenities. I don't think I'll... More 

Was this review helpful? Yes 3
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Additional Information about The Carlton Savannah

Address: Coblentz Ave | Cascade, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Carlton Savannah 4.5*
Number of rooms: 150
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Also Known As:
The Carlton Savannah Hotel Port Of Spain
Carlton Savannah Port Of Spain
The Carlton Savannah Trinidad/Port Of Spain

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