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All 21 Port of Spain hotels

The Carlton Savannah

4.5 of 5 Hotel   |   Coblentz Ave | Cascade, Port of Spain, Trinidad
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The Carlton Savannah
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Ranked #7 of 21 Hotels in Port of Spain
A recent review
3 of 5 stars reviewed 1 week ago
Lisa B Devonshire Parish, Bermuda
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214 reviews from our community

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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Devonshire Parish, Bermuda
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was within walking distance of the Savannah stadium and very close to the Zoo and the gardens The Front desk staff were extremely helpful and friendly. One of the attendants greeted me by name everyday day which was nice. I had a Deluxe King room which was very large but lacking in atmosphere The room was freezing cold... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel with my mom in December and it was the absolute worst. The room had a leaking AC and the carpet smelt moldy. The entire time we were there noone was sent to vaccum the carpet or make the beds. The staff was discourteous and being Trinidadian myself, it was totally embarrassing to see the lack... More 

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What a waste of money! Hotel is poorly maintained, rooms dirty, bedroom and corridor smelt of urine. Customer service poor, toilet didn't flush, bed linen was dirty, carpet dirty, cupboards dirty, phone dirty, toilet scaled and dirty, shower leaking the list goes on and on! cleaner just walked in without knocking and I was out of the shower naked mid... More 

Was this review helpful? Yes 3
Port of Spain, Trinidad
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We visited this hotel in December 31st 2014. The service and overall experience was the most horrible that I have ever experienced. To begin with, they claimed to have lost our reservations, even though the reservation confirmation e-mail was sent by them. After being brushed aside by the rude front desk staff, the front desk supervisor, Fayola asked me to... More 

Was this review helpful? Yes 5
Sangre Grande
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I couldn't believe the decline in standard of this hotel from my visit two years ago. Could you imagine that after unpacking and chilling, ANOTHER person came into the room!!! He was checked into the same room with the same key by the SAME PERSON! What the hell?? lol. The room was missing so many amenities. I don't think I'll... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 3 weeks ago

Contrary to what was depicted on the hotel's website, the actual stay at this facility was an absolute disappointment! From the onset, the general attitude and overall demeanor of hotel staff was discourteous, to say the very least. Firstly, upon arrival, we were advised that the hotel had no record or our reservation although we had received a confirmation e-mail.... More 

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 15, 2014

We were in Port of Spain for business and reserved this hotel online based on the website, primarily the size and style of the rooms, and their pitch as a hotel for business travelers. Upon inquiry we were told that there was no wireless internet on our floor. After speaking with several people who told us that there was no... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 6, 2014 via mobile

From the moment we arrived at the hotel it was disappointing. We got there before 3pm and was told they did not have our reservation. My husband explain to them that he made reservation and had the confirmation from hotel.con. He forward the email to them and we had to wait almost an hour before we finally got a room.... More 

Was this review helpful? Yes 1
Trinidad
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

After a very good time out in the capital city of Port-of-Spain, Carlton Savannah is one of the ideal hotels to safely return to with your bae and crawl into a comfortable haven to enjoy the rest of your night. A very good option for that planned party, date or that random "lime" that returning home or driving back to... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 1, 2014

Did this hotel previously get good reviews? Check. Famous people were happily associated with it? Well, LL worked with Meryl Streep once upon a time... and the Queen stayed at his hotel... They've each had moments to brag about - but this hotel is currently a disappointment and needs a new owner/agent. Other reviews mentioned the damp smell - listen... More 

Was this review helpful? Yes 1
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Additional Information about The Carlton Savannah

Address: Coblentz Ave | Cascade, Port of Spain, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Carlton Savannah 4.5*
Number of rooms: 150
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Also Known As:
The Carlton Savannah Hotel Port Of Spain
Carlton Savannah Port Of Spain
The Carlton Savannah Trinidad/Port Of Spain

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