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The Cotton House

Certificate of Excellence
PO Box 349 | Mustique Island, Mustique
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Best prices for: 1 room 1 guest
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The Cotton House
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The Cotton House
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124 reviews from our community

Traveler rating
    99
    15
    5
    3
    2
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15
85
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Monte-Carlo, Monaco
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are returning from 10 days at The Cotton House, we arrived & settled down into our Garden View room Borgainvillea, very comfortable clean & larger than we expected. The in room service was on the whole excellent, although towels were not always replaced without reminding the otherwise great service, bathroom was a little tired, rather old fashioned The room... More 

Was this review helpful? Yes
Merseyside UK
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The setting is lovely and the staff on the whole wonderful but there are a few flaws. Service in the restaurant at breakfast very slow even when few people there. I cant understand why they simply didn't do a buffet rather than presenting the continental breakfast when you hadn't asked for it. Must be a waste of food. The food... More 

Was this review helpful? Yes
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, Thank you for sharing your experience at the Cotton House. Your points are well taken and shall be discussed with our team. We hope to welcome you again in the near future. All the best. Jacques Brouchier General Manager More 

Newark-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We visited Cotton House for 2 weeks in Jan. Feb this year, our 3rd visit over a decade or so. The resort is great, the staff are smiling but the management is well below par . Firstly our flight from Barbados to Mustique was cancelled and we were delayed 3 1/2 hours. The Manager greeted us by saying sorry about... More 

Was this review helpful? Yes 1
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, Very sorry to hear of your disappointment with the Cotton House upon your last trip. I would like to confirm the fact that, even though you may think different, the hotel is in no way responsible for the airline schedule and change of departure time, luggage overweight etc. We merely book our guests with the airline and... More 

Florida
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2015

It's hard to find a perfect beach location when you already live on a beach but this is definitely it. We were greeted at the airport by Jacques Brouchier (General Manager) ahead of our very short trip to the Cotton House. You're not only made to feel welcome and relaxed from the moment you arrive but the service here is... More 

Was this review helpful? Yes 2
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear " Floridians", Thank you for your kind review of our House. The team and are pleased to hear that you had a great time, we are looking forward to your return. All the very best, Jacques Brouchier General Manager More 

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2014

Having just returned from the Cotton House I was compelled to write a short review. We had five nights away which was just perfect, we stayed in the Residence. The service was superb for all meals. Breakfast was a delight I can thoroughly recommend the Caribbean Kippers and French Toast. Tristan the head chef was ex Petrus need i say... More 

Was this review helpful? Yes 5
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, Thank you for your review. The kitchen and Chef Tristan thank you for your kind comments which do encourage them in their constant search of elaborate yet healthy menus. We are pleased to have succeeded in offering you a great time with us on that special island of Mustique. Wishing you the best for the new year.... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Our first time to Mustique - will certainly not be our last! From our arrival we were met by the hotel's driver Bopsin, who was also our driver on the little island tour we made a few days later. He was lovely, informative and a warm personality. From there on we were made to feel like old friends, rather than... More 

Was this review helpful? Yes 1
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, Thank you for the kind review. The team and I are pleased to hear your words of appreciation. We are looking forward to welcoming you back soon. Happy Holidays and a prosperous New Year. Very best regards, Jacques Brouchier General Manager More 

Essex, England
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 12, 2014

We stayed in the residence for 1 night with friends wow wow wow! Arrived by boat met on jetty by the resort beach and treated like royalty. The butler 'Reynold' was attentive and discreet only appearing when needed and delivered excellent service. Food was good and option to eat in our private accommodation was welcomed as the hotel restaurant was... More 

Was this review helpful? Yes 1
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Madam, Sir, A quick stay to say the least but a pleasure to hear that you and friends had a good time. Please do visit for a longer period next time. All the best for the coming Holidays, Jacques Brouchier General Manager More 

Woburn Sands, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed December 2, 2014

Our first time under the new management, as always the accommodation, facilities, staff efficiency and interaction were faultless. Some subtle changes since our last visit, all positive, the the most positive for us was in the kitchen. Chef Tristan and his team have created a fine dining experience in the Veranda restaurant and we were pleased to see some Caribbean... More 

Was this review helpful? Yes 2
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, The team is very pleased to hear that we succeeded in making your stay a memorable one again. Particularly the Chef and his crew in their efforts to bring the best of our local organic ingredients in their daily creations. We are looking forward to welcome you again in the near future. All the best and happy... More 

Alexandria, VA
Contributor
16 reviews 16 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed at Cotton House for eight nights in mid-August. To level-set this review, I have traveled throughout the Caribbean and when I stay in hotels, I try to select four-or-five-star properties. My husband and I were here for our honeymoon as well as a much-needed vacation. In short, our stay was everything we anticipated. The pros: The property is... More 

Was this review helpful? Yes 4
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir, Madam, A delayed response as the resort is closed for its annual maintenance and upgrades. The team and I thank you for this extensive and positive review of the Cotton House. We continually strive to meet our clients expectations and your comments always help us to do better. Looking forward to meeting you again soon on our shores,... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 28, 2014

The location is fantastic. Staff is very friendly and helpful. When I was there , they had just got a new chef and the food was dreadful. Hopefully it has improved . We had a sea view room with a pool and definitely worth the money

Was this review helpful? Yes 3
GMCottonHouse, General Manager at The Cotton House, responded to this review

Dear Sir , Madam, Thank you for posting your review. Sorry to not have been up to your liking with the food. As a majority of our guests have testified, our Chefs are producing a selection off dishes based on the freshest of fish and organic produce which has received countless praises. We do not offer Middle Easter dishes as... More 

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