The staff is very helpful with the general things they are charged with; but almost clueless otherwise. A call had to be made to someone off the premises for a card payment to be made. The products and services advertised are not what you receive. Imagine they advertised a FULL breakfast and all you get is a load of toast, coffee/tea and some eggs -scrambled or omelette and they charge $14 USD for that.
They room I occupied was roach infested, (I killed 4 in 1 night) encouraged by a leaking faucet drain pipe and open spaces in the wall above the bathroom.
As a son of the soil and a business person and having another Caricom national in my company, I was truly embarrassed by the services received. After 1 night, I had to move to another hotel. more