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All 15 St. Vincent hotels

Buccament Bay Resort

4.5 of 5 Resort (All-Inclusive)   |   Buccament Bay, St. Vincent
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Buccament Bay Resort
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87%
Ranked #1 of 15 hotels in St. Vincent
A recent review
4 of 5 stars Reviewed August 14, 2012
Richard M London, United Kingdom
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547 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
There are newer reviews for Buccament Bay Resort
See the most recent reviews
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 14, 2012

Just returned from an 8 night stay Starting with the positives : 1. The staff are fantastic and having travelled a lot in the Caribbean probably the best we have had. I need to single out Chrissie the new manager who was absolutely first class and this resort needs to keep hold of her !! Amanda in Jacks was really... More

Was this review helpful? Yes 7
Birmingham
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 11, 2012

Not one to usually write a report, but so many elements of this holiday that really frustrated me that I want to pass on this information to those of you that are expecting a 5* holiday. I too read all the Trip Advisor reports before we booked and in reality they don’t reflect the holiday I experienced! Well unfortunately it... More

Was this review helpful? Yes 10
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review

Dear Madam, Thank you for your comments and compliments. Your feedback will be digested and acted upon where appropriate. Regarding room changes, we need a short time to have the team check and refresh the alternative accommodation to ensure it is ready for a new guest. Upgrading villas will usually incur extra cost as they cost more; however, this would... More

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 25, 2012

This place could is wierd really...on the one hand they have superb rooms (although far too many), a lovely (man-made) beach, great location and friendly staff. Yet its let down with the F&B offering, with limited choice and the quality is a little poor (boring if you like). The staff, although very pleasant, moaned a lot about being overworked and... More

Was this review helpful? Yes 6
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review

Dear Sir, Thank you for your comments and compliments. We will digest your feedback and take action where appropriate. Regards, Gianluca Cugnetto More

Atlanta, Georgia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 25, 2012

Here is a copy of a letter I sent the owner of the property. Hello Mr Ames, Just wanted you to know what a truly fabulous job Gianluca Cugnetto and his staff did for us at our recent stay at Buccament Bay. They turned a horrid experience caused by American Express into one of the most incredible experiences I have... More

Was this review helpful? Yes 5
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review

Dear Sir/Madam, Thank you very much for your feedback and compliments. The staff work very hard to provide an excellent customer experience, so your comments are very rewarding. We look forward to seeing you again soon. Kind Regards, Gianluca Cugnetto More

KINGSTOWN
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2012

It's an experience we will never forget.Buccama is the place to go for a total getaway.We had an awesome time and enjoyed every minute of it surrounded bt the beauty of a nature valley.Not forgetting the wonderful service of the staff that made it absolutely amazing.Everything about our stay proved to be exceptional,staff,food.villa and facilities.Thumps up to Tatiane Knights my... More

Was this review helpful? Yes 6
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review

Dear Madam, Thank you for your kind, enthusiastic words and for sharing your photos. I will ensure that Tatiane and Enoch hear what you had to say about them. We hope you come back again soon. Kind regards, Gianluca Cugnetto More

Newcastle upon Tyne, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 22, 2012

When the 6 of us arrived weary from our travel, all our first impressions were very positive; welcoming staff and a cocktail on arrival, rooms on the white sand beach front, excitement all round..But disappointment soon set in, there was only one restaurant open, which was the 'Bay Beach Club' (BBC). 'Jacks' (opened every other day) the nicest restaurant on... More

Was this review helpful? Yes 9
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review

Dear Madam, Thank you for your comments and feedback. All constructive criticism is considered for any improvements that can be made. Whilst most are very happy with the menus on offer, we have made improvements to provide new options and will continue to review the menus on a regular basis. Regarding getting a table in a restaurant, it was carnival... More

London, United Kingdom
Top Contributor
219 reviews 219 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed July 15, 2012

St. Vincent Carnival wow, Sunset Rum wow, and Buccament Bay wow, all 3 what a combination. This is a new hotel, still not finished, very expensive but if you want comfort, piece and quiet and quality this hotel is the one. Its about 25 minutes from the airport in a small town in Layou. It has white sand beach, Tennis... More

Was this review helpful? Yes 3
Kevin S, General Manager at Buccament Bay Resort, responded to this review

Dear Madam, Thank you for your comments and compliments. We are delighted you enjoyed your experience of the resort and St. Vincent. We hope to have you back again soon. Kind regards, Gianluca Cugnetto More

Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 10, 2012

I have twice been and stayed on business. This is a class resort and at least the staff are good. At best they are top notch. They remember you and went out of the way when my luggage was lost in transit from Dominican Republic. The rooms are great and food excellent. There is a mood which cordially invites you... More

Was this review helpful? Yes 4
Management response:

Dear Sir, Thank you for your comments and compliments. We are glad the atmosphere of the resort encouraged you to relax and enjoy your stay. We hope to have you back again soon. Kind regards, Kevin Smith More

Newmarket, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2012

Had a lovely week end of May. We were one of the lucky ones that did not have to wait long at Barbados airport due to the Virgin flight being delayed! As everyone else has said they do need to get the airport up and running on St. Vincents. Villas were beautiful only letdown was unable to use living room... More

Was this review helpful? Yes 2
Management response:

Dear Madam, Thank you for your feedback and compliments. We are glad you enjoyed the resort and will digest your suggestions. We look forward to seeing you again soon. Kind regards, Gianuca More

St. George's, Grenada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2012

Welcome & check in were charming & efficient! complaints about the plumbing were dealt with promptly, although I felt that the plumber\maintainance ( the second time around ) should not have taken the liberty of accusing me of using "too much paper" The male supervisor on crutches could have simply asked my family(husband.daughter& myself) "May I help you?" instead of... More

Was this review helpful? Yes 2
Management response:

Dear Madam, Thank you for your great compliments and feedback. The team works very hard to maintain consistently excellent levels of service, so comments like yours are most rewarding. We appreciate you noting that the gentleman on crutches didn't mean to be anything other than friendly and helpful, but our apologies for the misunderstanding. We hope you will come back... More

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Additional Information about Buccament Bay Resort

Address: Buccament Bay, St. Vincent
Location: Caribbean > St. Vincent and the Grenadines > St. Vincent
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Buccament Bay Resort 4.5*
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Also Known As:
Buccament Bay Hotel St. Vincent
Buccament Bay Resort St. Vincent, St. Vincent And The Grenadines

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The award-winning* Buccament Bay Resort is a luxury, all-inclusive hotel on the beautiful island of St Vincent: the pearl crowning 32 islands and cays called the “Jewels of the Caribbean".Cradled by lush mountains and vibrant rainforest - an inviting sample of the many riches on offer from this unspoilt treasure - the resort boasts stunning features, like a white sandy beach meeting the clear, warm turquoise sea, and stylish accommodations that typify the Harlequin Hotels & Resorts standards.Perfect for families, couples, singles or dream weddings and honeymoons, it boasts a unique range of top class activities and facilities - many associated with famous brands - that leave guests spoilt for choice, whilst warm, considerate staff deliver a truly Caribbean 5 star experience in a charming, village-style setting.There are several restaurants and bars offering a range of dining options, whilst the unique variety of top class activities cater for all the family. These include: Liverpool FC Academy Soccer School; Pat Cash Tennis Club; Indigo Dive & Watersports (awarded 5 star status by PADI); Harlequin Performing Arts Academy; The Spa with Treatments by ESPA; Harlequin Fitness Centre; Little Harlequin Kids Club; and Club 61 for teenagers; not to mention a number of excursions, including the complimentary sunset cruise.Whether you seek relaxation or stimulation, discover Buccament Bay Resort.* In Autumn 2012 the resort was extremely proud to be awarded "Caribbean's Leading New Hotel" and "St Vincent & The Grenadines' Leading Spa Resort" by the Oscars of the travel industry, the World Travel Awards. ... more   less 
Number of rooms
100

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