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Bird Rock Beach Hotel

2.5 of 5 South Pelican Drive, Basseterre, St. Kitts
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Bird Rock Beach Hotel
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Bird Rock Beach Hotel
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109 reviews from our community

Traveler rating
    18
    39
    20
    13
    19
See reviews for
15
32
9
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Bird Rock Beach Hotel
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NYC
1 review
2 of 5 stars Reviewed April 7, 2010

I had a leaky facuet in my bathroom all week which they never fixed. I had ants by pillow every night. The paint was peeling off the closet doors. The closet only had 3 hangers. I was part of a group, so the buffet food at first was adequate but did improve into the week. The swim up bar does... More 

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Memphis, Tennessee
Contributor
16 reviews 16 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 9, 2010

We returned to St. Kitts (after a 3 year absence) for our winter vacation and found the Bird Rock Beach Hotel to still be up to our expected satisfaction. We walked up and were able to upgrade from a superior-size room to a studio within several days and it was well worth it. We were so impressed, we extended --... More 

Was this review helpful? Yes 1
Washoe Valley, NV
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2010

We are reviewing the Bird Rock Beach Hotel's excellent standard of both staff & service. My husband is a 20+ year resort professional who has worked in every job from cleaning toilets & dirty sheets to dealing with guests so angry that they have thrown a couch over the balcony to try to hit the bellman. I have been a... More 

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 31, 2010

When we checked in we were told the pool was closed. We also found out the beach bar was closed. Okay so it was October and maybe some work needed to be done. The real issue was when the hurricane came. Being totally abandoned by the hotel staff was the real problem. We did receive a call saying they were... More 

Was this review helpful? Yes 2
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 7, 2009

This trip was our 10th trip to the Carribean, and both the resort and the diving were unremarkable. The rooms were generally neat and clean. Our room was one of the few where the A/C worked well (and quietly). There were some stains on the wall, and there was mold in the bathroom (yes, I understand this is the Carribean).... More 

Was this review helpful? Yes 4
West Lothian, Scotland
2 reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 9, 2009

I travelled to St Kitts with my son and his fiancee for their wedding on June 27th 2009 and on arriving at The Bird Rock Beach Hotel checked in and checked out within an hour. There seemed to be only one elderly gentleman on duty who did his best to attend to us. Unfortunately the Hotel is so run down... More 

Was this review helpful? Yes 5
diver_mikea, Public Relations Manager at Bird Rock Beach Hotel, responded to this review

We are very sorry to hear that you did not have an enjoyable vacation at our property. There is no record of anyone making such complaints about their rooms. We pride ourselves on a very clean establishment. As for the wines that are our house brand are Chardonnay and Merlot. Both are from Chile. Breakfast was served buffet style each... More 

Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 1, 2009

Our dive club stayed here from June 20 to 27 Misery as follows: Basic room was clean and maid service was good Bathroom was in need of repair Door could not fully close Mildew on bath tub tile Dead bugs on several surfaces Food was very blah and repetitive Wine selection was “red” or “white” White was terrible, red was... More 

Was this review helpful? Yes 4
diver_mikea, Public Relations Manager at Bird Rock Beach Hotel, responded to this review

We are very sorry to hear that you did not have an enjoyable vacation at our property. There is no record of anyone making such complaints about their rooms. We pride ourselves on a very clean establishment. As for the wines that are our house brand are Chardonnay and Merlot. Both are from Chile. Breakfast was served buffet style each... More 

Danbury, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2009

My wife and I along with our daughter and son-in-law spent a week at the Bird Rock Beach Hotel in April. We stayed there last year in January and enjoyed it so much we decided to return. The staff is among the friendliest we've ever encounted in the Caribbean (we've been to about 30 islands). The property is not new... More 

Was this review helpful? Yes 1
Kingman, AZ
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2008

First, let it be known that when you book online using the hotel's own website, you are NOT actually booking through the hotel. You are booking through a 3rd party reservation agent. That being said, IF you book the Bird Rock and you get to St. Kitts and realize your mistake, you will be UNABLE to deal with either the... More 

Was this review helpful? Yes 6
diver_mikea, Public Relations Manager at Bird Rock Beach Hotel, responded to this review

This is very harsh. The Birdrock Beach Hotel works with many booking agents as well as we take direct bookings. The many agents that support our property do a fantastic job and we thank them for offering excellent service in a timely manor. All of our AC units are inspected on regular intervals. It is unfortunate that the one unit... More 

london
Top Contributor
77 reviews 77 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed February 13, 2008

Perfectly adequate base for exploring St Kitts, , staff are wonderful, rooms a bit shabby and basic but clean! beach is very small but ok for the first day ! pool is also small. Views from the rooms are fantastic. You will need a car as there is only 1 restaurant and bakery within walking distance. Overall fine if you... More 

Was this review helpful? Yes 5
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Additional Information about Bird Rock Beach Hotel

Address: South Pelican Drive, Basseterre, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Bird Rock Beach Hotel 2.5*
Number of rooms: 46
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Also Known As:
Bird Rock Beach Resort
Bird Rock Beach Basseterre
Bird Rock Beach Hotel St. Kitts/Basseterre

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