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The Ritz-Carlton Grand Cayman

Travelers' Choice award winner
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West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
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Complimentary 5th Night
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1 room 1 guest
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1,914 Reviews from our TripAdvisor Community

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    1,431
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
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There are newer reviews for The Ritz-Carlton Grand Cayman
See the most recent reviews
austin,Texas
Level Contributor
168 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 7, 2012

The service level here at the Ritz Grand cayman is second to none. be proud of yourselves, each employee from The wait staff at breakfast , check in, pool attendants, The best 2 bartenders in the Lobby Lounge Richard(Chad) and Desiree were incredible. We celebrated our 29th anniversary, and my husband's birthday, and were toasted with glasses of champagne, cakes,... More 

Was this review helpful? Yes 3
dc
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 7, 2012

No complaints --- it's the Ritz. Yes it's expensive, blablah. I have never seen water like this in my life, that alone made everything so worth it.

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 6, 2012

The very good - excellent and very well trained staff who will take care of your every whim, although the beach staff can sometimes be a little overwhelmed on a busy day. The food and service is very good, we enjoyed meals at Seven and Periwinkle. Loved it. The OK - our room on the resort side was really far... More 

Was this review helpful? Yes 3
New Jersey
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 5, 2012

Overall the facility was very nice, but... if it is raining, there is absolutely nothing to do. We stayed in October, which I understand could be an iffy time for weather. So, almost every minute of every day was spent inside. There is only so much time you can spend in the spa, besides being expensive, I was disappointed in... More 

Was this review helpful? Yes 1
northern nj
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 4, 2012

Spent ten days at the hotel. Lovely facility and great staff. However, large groups of guests attending meetings throughout the course of our stay felt the need to scream to one another, get drunk starting at 10 am and ruin the beauty of the beach for all the other guests. Management needs to designate a "quiet area" for those who... More 

Was this review helpful? Yes 3
Washington, DC
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed February 3, 2012

This was our third visit to Grand Cayman and our first at the Ritz Carlton. Grand Cayman is our favorite Island - - you won't be disappointed. Here are four things to know about the Ritz Carlton: 1. Service is EXTRAORDINARY on any scale you want to use. Every staff person; every interaction. Perfect. And the facility - rooms, furnishings,... More 

Was this review helpful? Yes 11
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 2, 2012

Ever been to a hotel where everyone truly goes out of their way to help you out! This is it - from directions to hotel ammenties - the staff is 5 stars! The hotel is the best on the island .. walking distance and central to two of the top three resturants on the island.. Rooms were above average -... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 1, 2012

The service is impeccable as is the location and the beach is one of the best! Restaurants on site are great as well.The staff always remembers us year after year. The additional daily hotel charges are high though.

Was this review helpful? Yes 1
Chicago, IL
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 30, 2012

Absolutely beautiful place. And the people... Morning, noon and night I was greeted pleasantly by EVERY staff member that I encountered. I would return there anytime.

Was this review helpful? Yes 2
Toronto
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 27, 2012

Beautiful beach. Beautiful sea. Very very good service. Hotel tastefully decorated. Larger hotel. I recommend the Ocean tower with an ocean view. If you are looking for duty free shopping, check out Kirk Freeport. Carpet on floors in rooms. Though very clean I prefer hardwood. There is nothing to criticize this hotel about. We have been vacationed 2x at this... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Bar Jack(13)
  • Resort fee(12)
  • Very nice(11)
  • Breakfast buffet(5)
  • Would highly recommend(4)
  • View rooms(3)
  • Ocean front room(3)
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