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The Ritz-Carlton Grand Cayman

Travelers' Choice award winner
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West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
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The Ritz-Carlton Grand Cayman
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1,873 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Ritz-Carlton Grand Cayman
See the most recent reviews
Blandinsville, Illinois, United States
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 26, 2012

We probably would not have been staying here but we were with a business group, but having said that the level of customer service we experienced was probably as good as we have ever had. The staff seemed to go the extra mile to please. Great stay. Probably the only negative I would say it is a very large place... More 

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Wilmington, Delaware
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 25, 2012

The Ritz-Carlton Grand Cayman is a "Family Friendly" hotel. Children under 5 eat free, there are children movies at one of the restaurants, free diapers, and children activities. This results in lots and lots children at the pool, at the beach, and in the restaurants. Children cry in the restaurants, cry at the pool, and cry on the beach. My... More 

Was this review helpful? Yes 2
Wausau, Wisconsin
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed January 24, 2012

Overall, the Ritz Carlton is an excellent place to stay on Grand Cayman. We just returned from a 7 night stay and had a wonderful time. Pros: - Outstanding service, at all levels. From check-in to housekeeping, restaurant staff, and everyone in between, guests are treated well. Requests are taken seriously. Comments made in passing were acted upon. - Excellent... More 

Was this review helpful? Yes 4
West Hartford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 24, 2012

We just returned from a 6 night stay at the R.C. Grand Cayman. This is a beautiful property and the service is top notch. We were originally on the resort side and the walk to the beach side is not bad at all contrary to other opinions. On our second night a couple with a baby moved in next door... More 

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houston, texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 23, 2012

We visited the Ritz Carlton GC in August 2011. We stayed in two ocean view club rooms. The service at the Ritz GC was impeccable. The staff at the club room really provided personalized service. Pawan the club room manager made us feel at home. We have extensive experience at club room services at several luxury resorts. This club room... More 

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boca raton, fl
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 22, 2012

Hotel has a pretty entry, wonderful and fast check in, Tiffany's (!!!), snack and clothing stores, and several restaurants. It's made up of two buildings--resort and beachside. Getting from the resort bldg to the beach is kind of a hike. It is actually a bldg across the street, connected by a long hallway that makes a bridge. Tons of chairs... More 

Was this review helpful? Yes 2
Calgary AB
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 20, 2012

We are staying in a condo on the north side of grand cayman, we will be here for two weeks, and my husband and I were looking for some time alone. We tried contacting a few babysitters with no response (by email), and we looked into the Ambassador Kids program. The cost was a bit high for us at $75/per... More 

Was this review helpful? Yes 2
New York City, New York
2 reviews
5 of 5 stars Reviewed January 20, 2012

This is our 4th stay at the Ritz Carlton GC and we are customers for life, no question. We had planned to travel the other Caribbean islands over the years but felt no urge after the experience we had with the staff and amenities here, completely over the top, my words do not do it justice.

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New York City, New York
Level Contributor
131 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed January 19, 2012

Stayed here five times and each experience is better than the next. The hotel staff can't do enough for you and are always incredibly pleasant despite how hectic or long their shifts might be.  The beach is spectacular with full bar service and floating rafts that fit up to four - cocktails included ;-).  The rooms are spacious, clean and... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 19, 2012

This was our first time at a Ritz Carlton and it is going to be hard to stay anywhere else now. Service is outstanding and amenities are amazing. The food and drinks are made to perfection as well. The only negatives I can say are, beware of the walk from the beach to the main lobby of the hotel where... More 

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Hotel Review Summarization

What travelers say

  • Bar Jack(13)
  • Resort fee(12)
  • Very nice(11)
  • Breakfast buffet(5)
  • Would highly recommend(4)
  • View rooms(3)
  • Ocean front room(3)
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