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The Ritz-Carlton Grand Cayman

Travelers' Choice award winner
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West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
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The Ritz-Carlton Grand Cayman
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The Ritz-Carlton Grand Cayman
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1,835 Reviews from our TripAdvisor Community

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    1,369
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (481)
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There are newer reviews for The Ritz-Carlton Grand Cayman
See the most recent reviews
Level Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is in a great location on the island. Friendly staff. Beautiful hotel all around. Amazing beach and pool. The rooms are very comfortable and they offer plenty of different views. You get what you pay for when you stay at the Ritz.

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On the best part of 7 mile beach. Truly paradise! Very expensive, well worth it. The staff is extremely accommodating and restaurants have excellent service and variety of food options for any palate.

Was this review helpful? Yes 3
Geneva, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ritz Carlton Grand Cayman is a fabulous resort. My wife and I were here for a company award trip, and we added an extra day on each end. I'm also multi-year Platinum in the major chain that feeds into RC. The Great: First, the resort exceeds Disney levels of cleanliness and maintenance. If you or your spouse cares about... More 

Was this review helpful? Yes 3
Vanessa P, Manager at The Ritz-Carlton Grand Cayman, responded to this review

Dear SMS668, Thank you for sharing your recent experience with the TripAdvisor community. I was very disappointed to learn that we failed to meet your overall expectations. We sincerely appreciate your feedback and I wanted to personally address a few observations that you noted. I would welcome the opportunity to further discuss your visit personally. Please contact me at your... More 

Atl
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We could not have been happier with our choice to stay at the Ritz for our trip to Grand Cayman. Everything about this place is top notch! Everyone you encounter goes above and beyond to make sure you are happy and being taken care of. And, you never pass an employee in the hallway that does not make eye contact... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very sweet hospitality! The food was great at their restaurant by the pool. The employees are extremely friendly. This island's beauty is already enough, and the Ritz and its service is just an exceptional plus! My girls and I had a great time on their beautiful beach as well. Exceptional service.

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz while my significant other attended a conference. The hotel is massive, it reminds me of a Las Vegas resort. The staff was incredibly courteous and we had a great experience. The best part about the hotel is the beach and the beach service. We never waited long for a drink and for someone to check... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed an several Ritz Carlton Hotels (DC, Phila, St. Augustine, and Atlanta) and have been impressed by all of them. So, my expectations for the Grand Cayman were high based on prior experience -- maybe that wasn't fair. When I checked into the hotel, I asked, if I could do late check-out. I was told, no without any... More 

Was this review helpful? Yes 1
Vanessa P, Manager at The Ritz-Carlton Grand Cayman, responded to this review

Dear SMS668, Thank you for sharing your recent experience with the TripAdvisor community. I was very disappointed to learn that we failed to meet your overall expectations. I will be sure to look into having the televisions fixed and wait times for service adjusted as to make guest experiences more enjoyable. We sincerely appreciate your feedback and I wanted to... More 

north myrtle beach, SC
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 6 nights on the Club Level at the Ritz and can't say enough about the property itself and, especially, the magnificent staff. From the moment we arrived until the second we left, we felt like welcomed guests--old friends, in fact, even though it was only our first visit. Some highlights: The Club Lounge: with food presentations and open... More 

Was this review helpful? Yes 4
toronto
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stunning beach, food was amazing, pricey buy no different any where in cayman's. service was excellent as expected you have to try Blue and Seven, really good dinners. average price for dinner and bottle of wine is about $400US

Was this review helpful? Yes
Madrid, Spain
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel, great facilities, room was magnificent, breakfast buffet very complete, pool and beach áreas well taken care of and staff and concierge service offered good service, I could only recommend the usage of wrist bands for hotel guests as I noticed during my time at the beach área people using hotel property who did not seemed to be hotel... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Bar Jack(13)
  • Resort fee(12)
  • Very nice(11)
  • Breakfast buffet(5)
  • Would highly recommend(4)
  • View rooms(3)
  • Ocean front room(3)
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