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The Ritz-Carlton Grand Cayman

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West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
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The Ritz-Carlton Grand Cayman
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The Ritz-Carlton Grand Cayman
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1,782 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I came here for our anniversary. From the moment we arrived the staff was very welcoming. They even had champagne, a card and chocolate covered fruit waiting in our room for us. We decided to save money and stay in the Garden View room, and glad that we did. We were a little scared after reading reviews... More 

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Dallas, TX
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Ritz Carlton in the Grand Cayman island for four nights in May 2015. I had booked an Oceanfront King Room. Overall, Grand Cayman seems like the more refined of the other Caribbean Islands. I can understand why people come here, because it is a very quiet island, but there's not a ton of things to do... More 

Was this review helpful? Yes 2
Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is the way to go! Amazing service everywhere on the property of the Ritz. Also everything is included in the room charge like service at the beach, rental of snorking gears, paddle boards etc...Everyone is so friendly. Really great dinning experience in all of the restaurants at the Ritz. You can also play tennis and golf at the Hotel.... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

When I arrived to cayman it was so peaceful the people are absolutely sweet as sugar and the ride to our hotel wasn't bad. The hotel is beautiful clean and they have the best customer service I have ever experienced. They greeted us at the door with a drink and cookies. Behind the front desk at check in I had... More 

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New Rochelle, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me start by saying its been a very long time since my husband and I were on vacation. So choosing someplace to celebrate our 9 year wedding anniversary was important. Friends had suggested Grand Cayman and when I saw the Ritz, there was no other choice. The hotel is large and there are two areas (the beach and pool... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Spent New Years at the Grand Cayman Ritz Carlton and everyday was an absolute treat. The large hotel is essentially two resorts in one: the Beach side and what I would call the Pool Side. The two sides of the resort could not be anymore different in an atmospheric sense, however the sides are separated by a long walkway-bridge that... More 

Was this review helpful? Yes 1
Berkeley Heights, New Jersey, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was beautiful although there are two parts to the hotel separated by a walking bridge/roadway to the beach. It almost felt like two different destinations. The beach side pool was quiet and relaxing less crowded and the beach side..well its the beach. Awesome. Cabana chairs for those who cannot take too much sun. The food was really creative... More 

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McAllen, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel. Stayed 5-6x. First problem ever on 5/17/15. Non hotel guest sat down on rented daybed/beachchairs. Security turtles. Asked couple to sit 12" in front if us. Security guard stayed with us. Very awkward and weird. Hotel mgr Scott tried to accomodate with offer of free rental next day. No comp for that day. Finally after problem couple cursed... More 

Was this review helpful? Yes 1
Charleston, South Carolina
Top Contributor
69 reviews 69 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz on the Cayman island is a beautiful Ritz property. Clean, Bright, vast and well located on 7 mile beach. Service and food are at the peak of any Ritz I have ever stayed at. The place to stay with class on the Cayman Island

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Fairfax, Virginia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister had her ceremony on the beach & reception in their ballroom. It was all perfect and went off without any problems! During our entire 5 night stay, the staff was willing to accommodate any request and was always very friendly. The hotel was beautiful with local art work adorning some of the hallways. I stayed on the beach... More 

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Hotel Review Summarization

What travelers say

  • Bar Jack(13)
  • Resort fee(12)
  • Very nice(11)
  • Breakfast buffet(5)
  • Would highly recommend(4)
  • View rooms(3)
  • Ocean front room(3)
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