We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Grand Cayman

Travelers' Choice award winner
Hotel website
Hotel packages
West Bay Road | PO Box 32348, Seven Mile Beach, Grand Cayman
Special Offer
$100 Resort Credit
Book on
TripAdvisor
in partnership with
Trusted partner. We work with The Ritz-Carlton to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton Grand Cayman
View Map
Add Photo Write a Review

2,049 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Philadelphia, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I am a Marriott Platinum member and travel all over the world and have stayed at many Ritz properties. I can honestly say this is the best one I have stayed. For me to give 5 stars for any property is not normal. The resort is beautiful and ground well maintained. The GC Ritz is not the stuffy feeling you... More 

Helpful?
1 Thank Charlie0705
Saskatchewan, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here last year and loved it, but what I want to tell you about is when we were here we found their awesome golf pro shop with a beautiful assortment of woman and men's shirts etc. with The Ritz Carlton Grand Cayman logo on them. A classy assortment of great souvenirs. So even if you didn't stay here,... More 

Helpful?
Thank Laron2
Dallas, Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have travelled around the world. Stayed at shacks on the beach and five-star luxury hotels. And usually I am decisive on whether I would return. With the Ritz in Grand Cayman, I am really struggling. When things were good, they were exceptional. When things were not good, they were really not good. Very inconsistent experience. Sometimes I want to... More 

Helpful?
Thank Valerie-tf
Vanessa P, General Manager at The Ritz-Carlton Grand Cayman, responded to this review

Dear Valerie-tf, Thank you for sharing your recent experience with the TripAdvisor community. I look forward to reconnecting with you on these matters. We sincerely appreciate your feedback and I wanted to personally address a few observations that you noted. I would welcome the opportunity to further discuss your visit personally. Please contact me at your earliest convenience - 345-815-6006.... More 

Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

PROS The property is gorgeous. The swim area is amazing. Room service is good. The activities available are outstanding. Activity equipment is top of the line. Beach and activity staff are friendly and accommodating. CONS The club lounge is poor. Having experienced excellence with the club lounge at other locations, we were rather disappointed with the Ritz Grand Cayman Club... More 

Helpful?
Thank Nick B
Vanessa P, General Manager at The Ritz-Carlton Grand Cayman, responded to this review

Dear Nick B, Thank you for sharing your recent experience with the TripAdvisor community. I was very disappointed to learn that we failed to meet your overall expectations. We sincerely appreciate your feedback and I wanted to personally address a few observations that you noted. I would welcome the opportunity to further discuss your visit personally. Please contact me at... More 

Minnesota
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

First off, let me say that this is a very nice hotel/property on a beautiful beach, in a nice setting, with the usual well trained RC staff. Just what two Minnesotans needed to defrost from the snow and cold. We very much enjoyed the resort and the experience here and we would return again, despite the annoyances that others have... More 

Helpful?
5 Thank bigpain
Maine
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a beautifully run place. Every detail and every person who works here seems genuinely committed to making your stay superlative. And there's no nickel and diming; wireless, valet, use of paddle boards/kayaks/sailboats are included. It really is a gem of a place and you will be treated like royalty. There aren't that many places I've found I can... More 

Helpful?
1 Thank imiy
Carmel, California
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arriving from California via New York, we were looking forward to a hot shower, no hot water or towels were in the apt. We called the hot water was turned on and towels delivered. The "concierge service" was really the security person at the door,they did their best but don't call it concierge service9 ESPECIALLY RITZ CARLTON CONCIERGE SERVICE.... More 

Helpful?
2 Thank sammark60
Marc_Langevin, General Manager at The Ritz-Carlton Grand Cayman, responded to this review

Dear sammark60, Thank you for taking the time to write a review for the TripAdvisor community. I was disappointed to learn that your overall experience did not meet your expectations of a Ritz-Carlton hotel. I welcome the opportunity to discuss your feedback in greater detail. Please contact me at 345-815-6006 at your earliest convenience so that I may address your... More 

Bowling Green, Kentucky
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I realize that the price for the room/hotel fee/resort fee may be extravagant, but occasionally in life, you must treat yourself to those premiere creature comforts. We had just escaped a major winter storm to enjoy the greatest service of any hotel in the Caribbean. The beach service staff are busy making sure that terry cloth covers are outfitted on... More 

Helpful?
2 Thank David C
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The property is beautiful and the staff goes above and beyond to make your experience one to remember. Sandy from taikun restaurant is one of the gems on staff! She is so friendly and knowledgeable and went out of her way to make our vacation special! Brendon and Christopher from seven steak house were also standouts in our minds! This... More 

Helpful?
3 Thank kseabrook
South Lyon, Michigan
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The entire resort was in great condition. The only thing I will say is be prepared to pay A Lot for things.....Small cup of fruit $9. Otherwise the resort is great! We enjoyed the pool, beach and even a tour. If you can afford it, it's a nice place.

Helpful?
1 Thank Mr M
Questions? Get answers from hotel staff and past guests. Ask a question

1,403 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1353)
Viewed
Pool/beach area (323)
Viewed
View from room (101)
Viewed
Room/suite (181)
Viewed
Family/play areas (5)
Viewed
Dining (76)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (269)
Viewed
Bathroom (25)
Viewed
1:55
Videos (3)
Viewed
Other (367)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Pool/beach area (9)
Viewed
Family/play areas (1)
Viewed
Dining (17)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Seven Mile Beach
0.3 mi away
Caribbean Club
Caribbean Club
#1 of 10 in Seven Mile Beach
5.0 of 5 stars 503 reviews
0.2 mi away
Sunshine Suites Resort
Sunshine Suites Resort
#4 of 10 in Seven Mile Beach
4.5 of 5 stars 1,445 reviews
1.3 mi away
Comfort Suites Seven Mile Beach
Comfort Suites Seven Mile Beach
#6 of 10 in Seven Mile Beach
4.5 of 5 stars 1,006 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Marriott Grand Cayman Beach Resort
Marriott Grand Cayman Beach Reso...
#3 of 10 in Seven Mile Beach
4.5 of 5 stars 3,751 reviews
0.2 mi away
The Westin Grand Cayman Seven Mile Beach Resort & Spa
The Westin Grand Cayman Seven Mi...
#7 of 10 in Seven Mile Beach
4.0 of 5 stars 1,462 reviews
0.0 mi away
Grand Cayman Beach Suites
Grand Cayman Beach Suites
#5 of 10 in Seven Mile Beach
4.5 of 5 stars 939 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay