While the staff at the check in desk was helpful, my experience with the customer service at this hotel was appalling. My visit to the hotel restaurant, Mangrove Grill, was particularly shocking. I was a quiet traveller and the manageress was very blunt with me, and gave me demeaning attitude throughout my stay. I was never once offered the menu... more

I have stayed at the Courtyard about three times previous to the Hurricane. On returning this time i notice that the place had changed for the worst. The front desk staff are no longer the helpful happy bunch of employees that use to work there. The food at the beach bar/restaurant is terrible. I know that the island went through... more