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Marriott Grand Cayman Beach Resort

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389 West Bay Road | PO BOX 30371, Seven Mile Beach, Grand Cayman
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Marriott Grand Cayman Beach Resort
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Marriott Grand Cayman Beach Resort
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3,050 reviews from our community

Traveler rating
    1,594
    1,036
    247
    122
    51
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880
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (898)
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There are newer reviews for Marriott Grand Cayman Beach Resort
See the most recent reviews
Smithfield, Rhode Island
Top Contributor
58 reviews 58 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 18, 2012

Grand Cayman has to have one of the most beautiful beaches to visit! This was our second time to the island. When we arrived at the hotel (great lobby!!) we were instantly greeted and made to feel very special! I can't say enough about the friendly and helpful staff during our stay. They earn a A Plus for how they... More 

Was this review helpful? Yes 1
Management response:

Dear Anne925, Thank you for sharing your comments. It is always a pleasure to hear that our guests are treated with the special care and attention which are the hallmarks of our reputation. I agree with you, the beach is absolutely beautiful and was actually named "The Caribbean's Best Beach" from Caribbean Travel and Life Magazine. We appreciate your comments... More 

New Albany, Ohio, United States
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 17, 2012

A friend and I recently stayed at the Marriott for 5 nights. It was our first trip to Grand Cayman and we were there to celebrate her 40th birthday. The staff was amazing and very helpful for everything that we needed to make this a great vacation! The concierge was amazing and set us up for fantastic excursions around the... More 

Was this review helpful? Yes 1
Management response:

Dear Melanie1173, Thank you for staying with us and sharing your comments. I am happy to hear that the staff provided an amazing and helpful service and you had a memorable stay with us. I appreciate your kind feedback about our concierge. They take pride in delivering exceptional service and make sure to recommend the best activities and excursions on... More 

Yorktown, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2012

My husband and I stayed at the Marriott Grand Cayman in April 2012. He is a gold level reward member and we used points for our stay. He always stays at marriott properties and this one did not disappoint! We had a lovely room by the turtle pond on the ground floor. Julie's great coffee started our mornings, the room... More 

Was this review helpful? Yes 1
Management response:

Dear Chuck M, Thank you for sharing your comments. I am thrilled to know that you had a great vacation and we made your stay at our Resort memorable. We look forward to welcome you and your family back in August. Sincerely, Ingrid Chaves Director of Rooms Operations More 

Silver Spring, Maryland
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2012

We just got back from Cayman Island. We've been to many Caribbean Island and Cayman is our first time there. We traveled with a family of four, two adults and two kids. First of all, I must thank those who gives all the pros and cons reviews about Marriott. We decided to choose Marriott because of the promotion runs by... More 

Was this review helpful? Yes
Management response:

Dear beachlover241, Thank you for sharing your feedback. We regret that we are not able to meet your expectations and deliver the service you had anticipated. I will review your comments with our partners from Avis Car Rental and Red Sail Sports to ensure that they maintain the quality of service that is expected and which our guests have become... More 

Arkansas
Top Contributor
140 reviews 140 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 16, 2012

I love this hotel and cannot wait to return! From the turtle pool in the courtyard center to the beach just a few steps away, this hotel was awesome. The staff was very friendly and helpful and the rooms very clean. I am ready to return!

Was this review helpful? Yes 1
Management response:

Dear PinkDragonPrincess, Wow! What a great title for your review. I am happy that you were pleased with the friendly and professionalism of the staff . We take pride in delivering exceptional service and ensure that each guest stay is memorable. It was a pleasure having you here with us and we look forward to welcoming you back. Sincerely, Ingrid... More 

Long Valley, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2012

We had a ball, although a samll mixup with room they accomadated us with extra rollout bed, which worked out better. The resort is beautiful and clean. The staff extermely friendly and helpful and knowledgeable especially Cesa at front door. And the managers on duty where also exteremly helpful in locating and returning a beloved soffty that got accidently bundled... More 

Was this review helpful? Yes
Management response:

Dear Scuba4_12, Thank you for posting your review. It is always a pleasure knowing that our guests had a wonderful stay and our staff exceeded their expectations. I am very delighted to know that your beloved softy was found and you enjoyed snorkeling right off our property by the artificial reef. We value your comments about the staff and looking... More 

Naperville, IL
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2012

Our family just returned from a 10-night stay at the Marriot Grand Cayman. I can't speak highly enough about the friendly and professional staff there. Marc Mata, the front desk senior supervisor, and Alex Aranha, the front office manager, were extremely helpful to us. Mary and Julie at the indoor bar, and all of the other staff, were friendly and... More 

Was this review helpful? Yes
Management response:

Dear Tiffany_Bell, Thank you for sharing your feedback. I am happy to hear that you had a wonderful stay. Our staff takes pride in delivering friendly and professional service and I am glad that it was well received and you were pleased. This is exactly what we train our staff to do, it’s more than checking guest in and doing... More 

San Antonio, Texas USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2012

Ok, Guys...the Marriott is the place to stay! The staff is more than accommodating; you are greeted w/a delicious fruit punch, and EVERYONE is super nice. Not only that, this is the only hotel on the 7-mile beach (that I saw) that has a reef for snorkeling...and there are plenty of fish and an occasional turtle to see right off... More 

Was this review helpful? Yes
Management response:

Dear Carol C, Thank you for sharing your feedback. I am very pleased to know that you had a memorable stay and you were satisfied with the outstanding service we aim to provide. As you have experienced, we are always anticipating our guest’s needs and our friendly and hospitable staff ensures that they exceed guest expectations. You are actually the... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2012

Just got back on Sunday from a 5 night stay at Marriott. The hotel staff there are so friendly. Especially Cesar who learned our names from the first encounter and always made sure we were having a good time! Our room was nice with the courtyard view. Beds were really comfortable. I wanted to steal the pillows! Hehe. The hotel... More 

Was this review helpful? Yes
Management response:

Dear Felicia83, Thank you for choosing our Resort to celebrate such a special occasion. We appreciate your kind comments about the staff, especially Cesar. They consistently make us proud by exceeding guest expectations and delivering exceptional service. I am delighted to hear that you had a memorable stay and enjoyed the island. We look forward to welcoming you back for... More 

Stamford, Connecticut
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 12, 2012

We just returned from 5 nights at the Marriott Grand Cayman Beach Resort. The hotel staff was very nice and accommodating. We were welcomed with a fruity beverage and we arrived around 1pm. With our room not being ready, they held our luggage and provided us with a cell phone that they called us on when the room was ready.... More 

Was this review helpful? Yes 1
Management response:

Dear TravlingAgain, Thank you for your feedback, I am delighted to know that we were able to exceed your expectations and you were pleased with the friendly, professional service provided. We value your comments about our room, as guests comfort is one of our top priorities. We look forward to serving you again. Sincerely, Ingrid Chaves Director of Rooms Operations More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Very clean(13)
  • Great location(13)
  • Coconut Joe(8)
  • Very nice(7)
  • Stingray City(5)
  • Breakfast buffet(5)
  • Rum Point(4)
  • Red Sail(4)
  • Ocean views(4)
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