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Marriott Grand Cayman Beach Resort

4.0 of 5 Resort   |   389 West Bay Road | PO BOX 30371, Seven Mile Beach, Grand Cayman
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Ranked #4 of 10 Hotels in Seven Mile Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Steve W Forest Hill, Maryland
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2,624 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Forest Hill, Maryland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

I am a long time Marriott member, and the Grand Cayman Beach Resort is one of my favorite properties. The hotel employees and management make you feel welcome and at home as soon as you walk through the door, and throughout your stay. We had a minor medical emergency due to the heat with my elderly aunt, and the hotel's... More

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel was really nice, however there were a few things that really ruined the vacation. The first thing was that we had a 6 month old, and we paid for an ocean front room. On three of the nights, they had a function, either a wedding, or a conference, and a movie that kept her up. If we knew this,... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear NBR8286, thank you for taking the time to provide feedback on your stay with us. The satisfaction of our guests is our top priority so we deeply regret that you were disappointed with aspects of your stay. We also apologize for the inconvenience caused by the noise you heard from your room. I have shared your comments with the... More

Malden, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The hotel and property are beautiful. The beach is clean and there are plenty of chairs for hotel guests. We got married there and it was incredible. The wedding planner Amy was great. She was very sweet and was able to save the day when our wedding photographer didn't shop up. The bellhop Howard was amazing. He helped us out... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear Laureen A, thank you for taking the time to provide feedback on your recent stay with us. We are delighted that you and your family had an amazing time celebrating your wedding at our resort! We are very grateful for your kind comments about our beautiful property, great location and wonderful staff. I will make sure to pass on... More

New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is the BEST! This was my first time to Grand Cayman with my family. The beach was very welcoming and the pool was also great. The chairs at this beach were taken early in the morning but there are so many other places to set up your stuff at the pool, or in back rows of the front... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear cdesimone, we appreciate your glowing review of our resort – we are thrilled that you and your family had a great first visit to Cayman! Thank you for your generous comments about our accommodating staff and fun activities for kids (I will make sure to tell Kathy that you mentioned her – she will be delighted!) When choosing the... More

Chicago, Illinois
Top Contributor
616 reviews 616 reviews
65 hotel reviews
231 helpful votes 231 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby is absolutely utilitarian. Hospitality is formulaistic, by script, with no authority to correct problems and no real understanding of what is being handled. The phone service is iffy, maybe the front desk will answer the phone, maybe you can ring and ring and no one will answer. There was no concierge service most of the day, and when... More

Was this review helpful? Yes 3
Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear MarshBruce, thank you for providing a review on your recent vacation with us. We appreciate your kind words about our fantastic views and good customer service on the beach. The satisfaction of our guests is our top priority so we deeply regret that you were disappointed with some aspects of your stay. You may be interested to hear that... More

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at The Grand Cayman Marriott Beach Resort for our honeymoon. The resort exceeded our expectations in nearly every category. Service: The service was outstanding including the door men, front desk, bellman, maid service, in-room dining, bar staff, umbrella guys (Nelson and Courtney) and even the operator you get when you dial 0. I travel ~250... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear Brian C, thank you so much for leaving such a detailed review of your recent stay with us. We are absolutely thrilled that you and your wife enjoyed your honeymoon and we are so glad to hear that every aspect of your stay exceeded your expectations! We really appreciate your kind words about our customer service, ideal location, great... More

Hamburg, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Saubere und moderne Zimmer Sehr gutes Essen Personal sehr freundlich Stand sehr schön und nicht überfüllt Schöne Abendveranstaltungen Sehr sichere Umgebung We would like to thank everyone in the hotel for the excellent service. Unfortunately we can't remember all the names but we would like to send a special thank you to: Lucila and Alexandra for the perfect planning and... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear Jasmin G, thank you for sharing feedback on your vacation experience with us. We are glad to hear that you had a great time and we really appreciate your comments about our excellent customer service. I will make sure to pass on your compliments to Lucila, Alexandra, Stefania, Carlos, Warren, Marc, Leonard, Neil, Eloisa, Sheila, Anna, Mirna and Dorinne.... More

Northampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here on our last night in Grand Cayman and were really looking forward to our last day on Seven Mile beach. We were told that they were closing the following day at 12 for renovations. We didn't mind we were leaving at 11 to fly home. In the morning we were woken up because they were dismantling the... More

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Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear Helene1003, thank you for taking the time to provide a review. The satisfaction of our guests is our top priority so we extend our most sincere apologies for the disruption caused by work being done outside of your room. As you mentioned, we are currently undergoing a massive renovation that will transform all our public spaces, including our oceanfront... More

queens, ny
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My six year old son and I travelled to Marriott Grand Cayman from August 17-21 and let me tell you we were both sad to go. We arrived on a Sunday afternoon and after we went through customs we quickly got a cab which cost about $18.75 US dollars. Upon arrival to the hotel around 1:30 our bags were set... More

Was this review helpful? Yes 1
Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear SunLOver11368, thanks for taking the time to provide a review of your resort. We are so glad that you and your son had an awesome time with us! We appreciate your generous comments about our attentive staff, great food and amazing beach. I agree, I live here in Cayman and one of my favorite things about our beautiful island... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a 9 day stay at the Marriott with a family of 4 (2 adults/2 teens) and we loved staying at this Marriott. From the time we checked in to the time we checked out, every employee we encountered was friendly, helpful and very professional. It appears that these employees really enjoy their jobs. The hotel... More

Was this review helpful? Yes 3
Marriott_GrandCayman, Manager at Marriott Grand Cayman Beach Resort, responded to this review

Dear Becky H, thanks for taking the time to provide such a detailed review of our resort. We really appreciate your kind comments about our helpful and professional staff, nicely-appointed hotel, beautiful beach and good food. Our aim is to provide our guests with a cozy and residential atmosphere where they can feel at home at our Beach House. We... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(30)
  • Great location(27)
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  • Very nice(21)
  • Stingray City(18)
  • Very clean(17)
  • Red Sail(14)
  • Breakfast buffet(13)
  • Rum Point(13)
  • Friendly and helpful(11)

Additional Information about Marriott Grand Cayman Beach Resort

Address: 389 West Bay Road | PO BOX 30371, Seven Mile Beach, Grand Cayman
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Grand Cayman Beach Resort 4*
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Also Known As:
Marriott Grand Cayman Beach Hotel Seven Mile Beach
Marriott Seven Mile Beach
Grand Cayman Marriott Beach Resort
Seven Mile Beach Marriott
Marriott Grand Cayman Beach Resort Cayman Islands

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