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All 16 Grand Cayman hotels »

The Reef Resort

3.5 of 5
Queens Highway, PO Box 30865 | Colliers, KY1-1204, Grand Cayman
Hotel amenities
The Reef Resort
Ranked #8 of 16 hotels in Grand Cayman
4.0 of 5 stars 605 Reviews
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605 reviews from our community

What travelers say about this hotel
  • Mile beach(37)
  • Rum Point(32)
  • Stingray City(25)
  • Grocery store(21)
  • Sting ray(16)
  • Very nice(15)
  • Time share(15)
  • Full kitchen(12)
  • Rooms are clean(11)
  • Friendly and helpful(9)
Traveler rating
    322
    182
    59
    28
    14
Only show reviews for Family (153) | Couples (311) | Business (3)
Date Rating
Lexington Park, Maryland
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 5, 2012
3
people found this review helpful

My husband and I stayed at the Reef Apr 14-20 and we're glad we stayed there. We like to vacation away from people and crowds which is exactly what you'll find on SMB. Instead, we had a peaceful and relaxing week at theReef. We rented a car for the entire week which is necessary if you plan to stay on... More

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Sierra Vista, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2012
2
people found this review helpful

We stayed at The Reef from April 11-21st. If I had to find something negative to report it would be that the advertised Wi-Fi was not available when we arrived. There was apparently some sort of problem with a third party provider. The Resort Staff did not seem to have any information about the probelem or when or if it... More

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Kansas City, Missouri, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2012
4
people found this review helpful

My husband and I travelled to the Cayman's (April 16-20) and stayed at The Reef Resort. The room accomodations were very nice and the staff were superb!! Cathy Richardson, the concierge, was especially hospitable and knowlegeable about what all the island had to offer. We purchased an all inclusive package and while the food was good, there were not enough... More

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New Braunfels, TX
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 25, 2012
5
people found this review helpful

I just returned from a week at the Reef Resort (April 15-22, 2012). During the entire stay I did not have a hot shower once until the last day which was Sunday morning. All the other days the water was lukewarm at best. Last time we stayed at the resort was 2008 in the new section and did not have... More

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See 4 more reviews by LovetoVacation2 for Grand Cayman
Somerset, NJ
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 25, 2012
7
people found this review helpful

My wife and I stayed at The Reef Resort from April 14-21, 2012 and were very disappointed. The room we stayed in was not very clean and there were cheerios and crumbs in the sofa. There was a large "palmetto bug" in our room and the shower door was broken. There were some redeeming features such as the magnificent view... More

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JakeMorgan72, Head Concierge at The Reef Resort, responded to this review
April 27, 2012

Thanks for taking time to leave feedback here, it is appreciated! Now regards the cherrios, I would implore all guests to report such instances to our Front Desk who will have a member of our housekeeping team resolve that situation immediately. Every room is deep cleaned prior to all new arrivals so it’s disappointing to hear comments such as these.... More

North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 24, 2012
8
people found this review helpful

We just return from a stay at The Reef Resort April 9th-14th, 2012. First of all, the entire staff was wonderful. However, the resort is very average. We (myself, husband & 8 year old daughter) stayed in a 2BR 2 BA unit. The unit was large in size, but small on furnishings. The TV's were tiny! My husband had hope... More

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JakeMorgan72, Head Concierge at The Reef Resort, responded to this review
April 27, 2012

Thanks for taking the time to review our resort, and allowing us an opportunity to clarify a few things of potential concern to future guests. We are about half way through upgrading all of our TV sets throughout the resort to larger flat screen models, so should your room not have the latest version and TV is important to you... More

Charles Town, WV
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2012
2
people found this review helpful

I'm writing this a year later.....my hubby and I had an excellent time at The Reef Resort celebrating our anniversary. The food was awesome. This is the only all inclusive place where we've stayed where every meal is ordered off of a menu and made to order. It was a very nice change to have hot individual dishes prepared for... More

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Wilmington, Delaware
2 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 22, 2012
3
people found this review helpful

My wife and I were at the The Reef from 16-21 April 2012. The staff was always extremely helpful and went out of their way to be accomodating. Cathy Richardson was great in setting up any trips that were requested and accompanied us on the String Ray City trip. Jake Morgan the head concierge always met you in the lobby... More

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Rockford, Illinois
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 19, 2012
8
people found this review helpful

We stayed here for a week over spring break. The one bedroom was clean and offered awesome views. However, the balcony was shared with the neighbors and the internet only worked here and there. This was a huge problem as school work needed to be done online and an interview needed to be done via Skype. The worst part of... More

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JakeMorgan72, Head Concierge at The Reef Resort, responded to this review
April 20, 2012

I’d like to thank our guests for taking time to review our resort and give us pointers as to how we improve our guests overall experience. Regarding our internet service, we currently have 2 options for internet access. We have 3 PC terminals based on site that are completely free of charge and available to all guests at the reef... More

East Aurora, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2012
3
people found this review helpful

Just got back from the reef resort over Easter week. RESORT: The one bedroom was very clean, and well stocked with supplies. We bought breakfast and lunch food at Foster's across the street and It has all the basics you would need. Prices weren't too bad considering how expensive it is to eat out!!! We had a 1st floor room... More

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Additional Information about The Reef Resort

  • Reef Hotel Grand Cayman
  • Reef Resort Grand Cayman
  • Reef Resort
Address: Queens Highway, PO Box 30865 | Colliers, KY1-1204, Grand Cayman
Price Range: PLN: $$

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