They don't publish it, but the cancellation policy is "We keep all money you give us no matter what". We paid a substantial deposit and had to cancel our trip weeks in advance. That was the first time we heard that they keep all the money. We are very disappointed and would NEVER book with a company with a policy... more

It's a lovely spot in the green jungle, only a few minutes' walk from a clean, uncrowded beach on a lovely bay. Continental breakfast is attractively provided, and you can order the evening meal, which is great. Good burgers are available at the tiny beach shop. The kitchens are very adequate for anything you want to prepare yourself. Bring your... more

We stayed at Icis May 24 and 25 before going over to Cane Garden Bay. We had an excellent time and would recommend this place to anyone. If you have stayed on Tortola and understand hotels on the island cannot be compared to the Hilton then you will find this place fantastic. The land was well manicured and had many... more

We were supposed to stay in this dump for a week but ended up leaving early. We were supposed to have the 3 bedroom villa but were told they had water issues in it. They put us in two rooms side by side which meant that our family was separated. There was no hot water and no water pressure. The... more

It was quite an experience to see how this place can become a family-like home, from Roosters in the morning to sunset at Sky World in the evening. The food was great, thanks Monica, Beverley, it was GOOOOD! We got our cab on time, thanks to the organiser in the law office, Culeen, you did so well, I wish I... more

Icis Villas, Tortola. Both those who wrote positive reviews as well as those who wrote negative are partially correct. However in my opinion the positive far outweighs the negative. If you want peace, and quiet, away from the masses of tourist who visit this island, then this is the place. As someone else has written this is not the Ritz,... more

I was told there would be no cancellation fee for a one night stay. I was supposed to stay there on January 5th 2008 and they swiped my credit card on January 3. When I cancelled, they still charged my credit card. I called the manager/owner, who was very nasty and she said she doesn't care - the money belongs... more

Ok, this not the Ritz or some fancy smancy hotel in New York or Miami. It is small and quaint. The rooms were clean and simple. The honeymoon suite was nice but we had to move because the A/C didn't cool it like we thought it should. Allison, Beverly, Prudence and Malcolm were all great, went out of their way... more

We went to Icis Villas and left the same day - this place is very misrepresented on their website and brochure. The photos shown in their ads must be from at least 10 years ago. No maintenance has been done since then evidently. The owner was extrememly rude and would not listen to our disatisfaction. We were killing palmetto bugs... more