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All 28 Tortola hotels

Treasure Isle Hotel

Hotel amenities
Treasure Isle Hotel
Ranked #25 of 28 hotels in Tortola
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28 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
San Diego, California
20 reviews 20 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had lunch here one afternoon. To get to the dining room we had to walk by the amazing pool. We were promptly greeted and our order was taken. We both ordered bean soup and I had a club sandwich with fries and she had a chicken Cesar salad. Dining room is huge with one whole wall open. A great... More

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Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is pretty average. I stayed here for 3 nights while attending a workshop, Do not expect much for customer service, the staff was very nice but never seemed to be in a rush to attend to their guest. Rooms were clean, food was average. The Wifi on the property works most of the time in most parts of... More

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Eugene, Oregon
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 12, 2014

The hotel has potential, but isn't there yet. There are two buildings on the property; the lower building with the lobby and rooms and an upper building with rooms. My fourth floor room required 110 steps from the lobby level. A golf cart is used for transporting people with luggage from the lobby level to the upper building, but to... More

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Road Town, Tortola
1 review
1 of 5 stars Reviewed January 20, 2014

The hotel was clean and the room finally assigned had a good view but that is it. Customer service was not consistently good. Golf cart ride to get to rooms fast and bumpy. The room that I was assigned had dirty water in the pipes. The 2nd room assigned that night was as bad. Third room was basic with only... More

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Laguna Niguel
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed July 27, 2013

Arrived to a not so happy desk person. Our reservations were wrong and the hotel amenities look nothing like the web page. It was a place to sleep for one night before our sailing charter. Friends stayed at the Moorings hotel which ended up being more comfortable and convenient for the same price. Skip this place. Bar and restaurant closed... More

Was this review helpful? Yes 2
Easton, Pennsylvania
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 6, 2013

My family stayed here one night while waiting to pick up a boat at the nearby dock. We didn't have any of the particular troubles other recent reviewers reported, but I can't say I recommend the hotel if there are other options available. The rooms were clean enough but somewhat musty, the food was good enough but nothing special, the... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 5, 2013

This was, by far, the worst hotel and customer service I have had the misfortune to come across. To begin with, the room I booked wasn't available and the front desk person could not have cared less. In fact, the front desk staff was just rude. The room we were given had no bathroom door, the shower had no place... More

Was this review helpful? Yes 1
Charlotte, North Carolina
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 1, 2013

Where do I begin? First, at check in we had reserved a deluxe room with tub and balcony but they had none and didn't care that we had confirmation. Room was musty. No bulbs in the lamps. No door on the bathroom. No soap dish in the shower. Just one towel and washcloth. Toilet wouldn't flush. We were supposed to... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2013 via mobile

Did I book this hotel for a second time? I hoped that things may ave got better in 3 years. They haven't. As with last time , it took me half an hour to check in as the hotel card machine wasn't working. This was initially "a problem with my card" and indeed all of my cards (!!!) until they... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 28, 2013

I stayed in this hotel a week ago. I must have been the only person in the hotel as I do not recall seeing anyone else. I say even Casper the ghost has left, you would be lucky if even got ghostly company. I said to friend you would have more fun in a morgue or a cemetery as there... More

Was this review helpful? Yes 2

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Additional Information about Treasure Isle Hotel

Also Known As:
Treasure Isle Hotel Tortola, British Virgin Islands
Address: Tortola
Location: Caribbean > British Virgin Islands > Tortola
Hotel Style:
#8 Romantic Hotel in Tortola
Price Range (Based on Average Rates): $$

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