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Sugar Mill Hotel

Certificate of Excellence
3.5 of 5
Hotel website
Apple Bay, Tortola
Sugar Mill Hotel
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Ranked #2 of 28 Hotels in Tortola
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SailorBill-36-7 West Chester, Pennsylvania
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409 reviews from our community

Traveler rating
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    11
    4
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44
266
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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West Chester, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We rounded off our tenth sailing vacation in the BVI's with a stay at Sugar Mill. To say that we were pleasantly surprised is an understatement. The accommodation was superb, the beach bar lunch fantastic, but the dinner setting and quality of the meal was phenomenal! I had to continuously remind myself that I was still in Tortola!

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Mandeville, LA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My family of 7 adults enjoyed a 2 night stay before a BVI bareboat charter during Easter weekend. We stayed in two Pool Suites. Very comfortable and spotless rooms with everything you would need! The entire staff were friendly and accommodating to our every need. There is simply not a better place to stay on the island! This was our... More 

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Victoria Capital Regional District, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Comfortable suite with all the amenities needed. Very nice to have your room cleaned an bed made up daily. Fresh beach towels and water pan for sandy feet was washed and tidied up daily as well. Fresh flowers on the counters in bathroom was a nice touch.

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Newcastle, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Every day as staff walked by they would ask how our trip was going. The staff at the reception and the bar were so helpful. Each evening when we arrived to dinner, we were asked how our day was and what adventures had we been on because they knew we had a car rental. All meals were delicious and high... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

After 9 days of fantastic sailing in the BVI's, we spent the last night at Sugar Mill Hotel in Tortola. As we drove up to the entrance it was pure tranquility. Very soon we realized we had made the best choice. The reception area is a true reflection of what to expect for the following 24 hours. Checking in earlier... More 

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Oslo, Norway
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were 5 people. The other couple brought a son of 5 years. They got a spare bed for no extracost, maybe because they had forgotten. We got rooms beside each other with door between us on the balcony, funny! Stayed there for 2 nights and had all meals. There is a beach restaurant but they had not so good... More 

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South Portland, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I decided to return to the Sugar Mill Hotel for a second year in a row. Our first stay in 2014 was a thoroughly enjoyable experience, therefore our expectations were high. However, we were also concerned, would have the same pleasurable experience? The Sugar Mill did NOT disappoint! We again had a thoroughly enjoyable vacation. This team... More 

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Nantucket, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is not fancy nor luxurious but it is a slice of true, local Tortola heaven. The staff is very friendly and welcoming and the service is excellent. I highly recommend it to those coming off of yacht charters as an option to give you a feel for what the west end of the island has to offer.

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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

this resort is one of the best I have been to. they go above and beyond to make your stay wonderful. beach is literally right across the street and is very clean. staff clean it every morning. staff was very friendly and helped with setting up all the activities and cab rides. food is 5 star I live in Charleston... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What Sugar Mill may lack in facilities (gym, spa, big beach) it more than makes up with charm. To rooms are spacious and nicely furnished, sporting a balcony with great views over the sea. The atmosphere is relaxed and friendly, and the staff is very personal, attentive and friendly, making your feel as if staying with friends rather than in... More 

Was this review helpful? Yes 2
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