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Sugar Mill Hotel

Certificate of Excellence
3.5 of 5
Hotel website
Apple Bay, Tortola
Sugar Mill Hotel
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Ranked #2 of 28 Hotels in Tortola
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
BigFloyd Boston
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430 Reviews from our TripAdvisor Community

Traveler rating
    352
    62
    11
    5
    0
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46
282
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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    (430)
  • Mar-May only
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Mount Pleasant, South Carolina
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed yesterday NEW

Went there to eat with a boat crew delivering a yacht to the states. Had a seven o'clock reservation but showed up ten minutes early. The staff person told us they were not open an d we would have to wait. We watched the staff standing around chatting and ignoring us. A well run restaurant would have offered guests at... More 

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Boston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had beautiful spacious room overlooking beach,just lovely. We had one excellent dinner at restaurant and regret not returning for another. Breakfasts were delicious as well. We spent a good deal of time at beach, which was quite nice, though small with rough surf.

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Johns Island, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Sugar Mill Hotel June 2015. Incredible place to stay. Beautiful grounds,rooms,outstanding restaurants and a wonderful staff to meet your every need. A must place to visit if you are visiting Tortola! "There is not place on the island like it". S. Rasque

Was this review helpful? Yes 2
boston, ma, usa
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we visit yearly, rent a cottage and enjoy the beautiful grounds, the two great restaurants (dinner indoors, lunch on the beach). great wine list, fantastic service. everyone who works there feels like an old friend. small and quiet - if you like crowds, maybe not the best place for you. if you like beauty, quiet, great food and top notch... More 

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Indianapolis
Level Contributor
104 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Interesting history with this boutique hotel in a lovely spot on Tortola. They have a beautiful small beach and a pool with hammocks alongside. Excellent service. The hotel room itself is standard, but has a large shower and a balcony with ocean views. AC works well and the breezes did a good job of cooling common areas.

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Ocean Springs, Mississippi
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Let me preface this by saying we haven't stayed anywhere else on Tortola but the level of service and courtesy was so exceptional that I think we are hooked. We were supposed to arrive for my husbands birthday trip and Valentine's Day however my husband ended up in the hospital so we had to reschedule. Evroy was so compassionate and... More 

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orlando fl
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I researched for months places to stay in the British Virgin Islands for our honeymoon and happened to stumble upon this hotel from all the great reviews and pictures. I'm so happy we took the chance and booked our stay with The Sugar Mill Hotel. They went above and beyond to make our stay unforgettable. The staff... More 

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Glenmoore, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015 via mobile

I would highly highly recommend this hotel as the # 1 place I've ever been in all aspects, from beauty to best food , but the most outstanding feature is the service and friendliest environment ever experienced and I have been well traveled in the Caribean.

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Breckenridge, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed for one night after a week of sailing and it was the perfect ending to a fabulous vacation. The staff is very attentive and friendly. The grounds are pretty and views from the hotel are beautiful. I would have given the hotel a 5 stars but our room, although very clean and comfortable, was little tired and needs... More 

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Livermore, California
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2015

First time in Tortola and several hotels recommended. I did alot of research and read all reviews and the Sugar Mill was the leader. There were 8 of us and all of us loved loved the Hotel. Cute and quaint, very clean and the staff over the top! Friendly helpful was there to help. Met the owners at a cocktail... More 

Was this review helpful? Yes 1
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