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All 28 Tortola hotels

Sugar Mill Hotel

3.5 of 5 Hotel   |   Apple Bay, Tortola
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Ranked #3 of 28 hotels in Tortola
A recent review
3 of 5 stars reviewed 1 week ago
Peitro1961 Boston, Massachusetts
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320 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Any
English first
Boston, Massachusetts
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Our choice of Sugar Mill was based upon the favorable reviews here on TripAdvisor. So Upon our return I had to go back and read those reviews again because our experience was more like Deborah T's review "Bitter disappointment" (see poor category). We travel frequently and have been to the Virgin Islands before so our expectation for service was adjusted... More

Was this review helpful? Yes 1
Fort Worth, Texas
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in a Deluxe room. The room was large, very clean and airy, with a very nice patio that overlooked the grounds and the beach (which was a very short walk across the street). I loved looking out on the beach from the patio with a glass of wine each evening. The location is a little out of the... More

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South Portland, Maine
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spent 6 relaxing nights at the Sugar Mill Hotel in early April on the Celebrate Package (with two extra nights.) It ranks as one of the best vacation places we have ever stayed. The Sugar Mill is a great location to enjoy a vacation to Tortola and the BVI. We stayed on the 3rd Floor in... More

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Atlanta, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms offer amazing ocean views. All members of the hotel staff were very friendly and helpful and went out of their way to ensure that our stay was perfect. The food was outstanding, especially compared to other restaurants in the BVI. The hotel is located on the west end of the island with a small private beach and is... More

Was this review helpful? Yes 1
Sterling, Massachusetts
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been visiting the Sugar Mill for the past 7 years. We are never disappointed with the experience! As other travelers might find it to be too small or far from the airport, we actually love it for both of these reasons. Our vacations are for us to get away and have some peace and quiet... More

Was this review helpful? Yes 1
Top Contributor
104 reviews 104 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent the first 2 nights of our holiday at the Sugar Mill. After which we headed off sailing around the BVI with our final 2 nights on another island. My first impressions of the Sugar Mill were that it was quite a long drive from the airport, the restaurant looked tired, the pool area was small and the beach... More

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Boone, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in a quite section of Tortola, the Sugar Mill Hotel is blessed with beautiful views and wonderful staff. And I can honestly say that every meal was terrific. Even the hotdog I ordered from the kids menu one day for lunch was outstanding. Perfect location for a couples getaway.

Was this review helpful? Yes 2
Ithaca, New York
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Great food, great location, lovely setting and rooms, and we cannot say enough about the staff and managers (every single one). People return there year after year for good reason. The only concern I heard was the "slow kitchen" but I found it helped remind us to enjoy the meals, the companionship, and beauty of the place. The Sugar Mill... More

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Llandysul, United Kingdom
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

When we booked this hotel we thought is was expensive, but since it had such good reviews we decided to try it. I'm very glad we did. The property is small (20 or so rooms), but the rooms are delightful. All have great views, are nicely furnished, have comfortable beds and are well maintained. They have a small beach -... More

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Rhinebeck, New York
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed March 9, 2014

My wife and I recently returned from our 4th visit to the Sugar Mill over the last 5 years. Having read several reviews with negative comments I thought I would address them. #1. The cottage-our second stay in the cottage,reviewers have complained about noise,etc from parking lot-this is grossly overstated as both times we have not had any such issues.#2.... More

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Additional Information about Sugar Mill Hotel

Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands
Address: Apple Bay, Tortola
Phone Number:
Location: Caribbean > British Virgin Islands > Tortola
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Tortola
#4 Romantic Hotel in Tortola
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sugar Mill Hotel 3.5*
Official Description (provided by the hotel):
A small hotel for a few special people. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. With a sand terrace and restaurant, our beach is protected by a natural reef, providing interesting viewing for snorkelers. Our fresh water swimming pool, nestled among swaying palm trees is a refreshing alternative. Candlelit dinners, with a menu that changes nightly, are served in the dining room which has been restored from the ruins of a 370 year old sugar mill. ... more   less 
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