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Alegria

2 Beacon Hill Road, Simpson Bay, St. Maarten-St. Martin
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1 room 1 guest
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Alegria
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Alegria is a lovely resort with a breathtaking ocean view. Perfect location, easy to get to other parts of the island. Being on the fifth floor, the view was paradise. I was so WOWED by the view and the 2,000 sq. ft suite ocean view with private balcony. Stayed in a two bedroom, 5th floor, ocean view luxurious suite. This... More 

Was this review helpful? Yes
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback on your stay at Alegria. We aim to please and will be doing some more improvements for the enjoyment of our guest. Thank you for letting us know about the area's that needs some work and be assured that this will immediately be addressed. We would love to have you back again. Kind... More 

NYC, NY
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We checked in at 12 noon 8/29/15 and checked out by 2:30 8/29/15!!!! It was a total disaster! Upon checking in, the receptionist was nice, our rooms were "ready" so she gave us the keys. Followed to tell us, both rooms were upgraded to studios! THen after handing me the keys, Says the facility has no water!!!!!! They are working... More 

Was this review helpful? Yes 1
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review. We are sorry that we did not meet your expectations but was happy that you enjoyed your trip to the island. Your comments was brought to the attention of the hotel's ownership. Considerable capital investment are being made in this property and you can count on the faults you pointed out being addressed... More 

Travelers are raving about these Simpson Bay hotels

Miami, Florida, United States
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has received widespread reviews and I was skeptical. Called in advance and on top of that, it was all while hurricane Danny was out there threatening the Leeward Islands. Danny did not show up, but the hotel did. However, they are in build up phase and have a long way to go. That is why I rate it... More 

Was this review helpful? Yes
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Charleston, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Front desk staff & management were very helpful & friendly! This was our second visit and we found the rooms to be very clean & comfortable. Outstanding housekeeping staff! Convenient location! A few steps from Maho beach & world-famous Sunset Bar & Grill. Within walking distance to Mullet Bay, lots of shops & restaurants. #1 choice for value, cleanliness &... More 

Was this review helpful? Yes 1
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for choosing Alegria and your feedback on the resort. As part of our recruiting efforts, we seek out men and women who have a predisposition to serve. The like being helpful. Your kind remarks will be shared with the staff so that they know their efforts was appreciated. We appreciate your business and look forward to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was my first time visiting SXM, and from the moment i arrived, I felt at home. Enjoyed my stay. Good service, The room has a 'relaxing vibe', clean, nice view. The staff was amazing, extremely nice & helpful. Thanks Oswald, Claude & especially Roselina. She booked all the tours for me & am truly grateful for that. It was... More 

Was this review helpful? Yes 1
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review and for taking the time to acknowledge our staff members. Our team has worked diligently on going above and beyond for our guest and establishing their needs. I am so happy to know that our team was able to assist you with the way that they did. Thank you for choosing our hotel... More 

White Plains, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

What a terrible hotel, dirty, old, inadequate facilities, AC sucks, terrible terrible terrible!!!!! I moved to three rooms, AC didn't work, card keys didn't work, dark dingy, dirty. Oh yes, it's right next door to a condemned building, Very frightening experience. I have vacationed in St. Maarten over 20 times, I usually stay at the Pelican and/or Flamingo, but I... More 

Was this review helpful? Yes
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Your feedback is very import to us. Thank you so much for taking the time to give us your thoughts about our hotel. With any and all feedback we receive from guest, we use as a learning tool to educate our staff members. We appreciate your business and hope that you will stay with us again in the... More 

San Juan, Puerto Rico
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Omg this hotel was amazing! Have a unique, privileged and exclusive location. To steps of world famous maho beach and the most popular bar of the island Sunset bar. During my 4 days here all are perfect! My room 501 have a beautiful view to the sea and the pool, a very clean room, the interior design is beautiful, very... More 

Was this review helpful? Yes
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your evaluation of our property. Your kind words are very much appreciated and will be shared with the staff who love hearing from satisfied customers. We are glad that you were able to enjoy some of the features we have at the hotel for our guest. In the near future you will notice many more... More 

Waterdown, Canada
1 review
5 of 5 stars Reviewed July 29, 2015

Stayed in the double king suite - awesome suite, great view, close to Maho beach and restaurants. Room was clean and property was well groomed with great views. Staff were friendly and accommodating. Recommend this hotel.

Was this review helpful? Yes
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, I am happy that you enjoyed your time here at our hotel. We strive in every way possible to make our guest as comfortable as possible. Thanks for staying with us. We truly appreciate your business and look forward to your next visit with us. Kind regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

This hotel is exactly what i was looking for ...And Roselina's customer service was excellent .I was iffy on staying here but she sold me on it. 100 thumbs up!!! I'll be visiting again very soon!!! Cant wait

Was this review helpful? Yes 1
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review of our hotel and for acknowledging Roselina's efforts. Our staff members are dedicated to the resort and it's guest and will go above the call of duty to ensure customers satisfaction. We will share your kind remarks with Roselina so she knows that her efforts was appreciated. Thanks again and we look forward... More 

Poughkeepsie, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 23, 2015

I will say the new owners have made some improvements ( it is nice to have working elevator,) however the place still needs some TLC. The WiFi is very poor . The best part of this property is the Dream Pool bar with Marty and Lori. I have read that they have tried to force Marty out however I will... More 

Was this review helpful? Yes 2
milesperhour5, Public Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback concerning your stay. We are happy that you noticed the improvements that were made,and have our assurance of more improvements, for the enjoyment of all our guest. We appreciate your business and hope to see you again in the future. Kind regards, More 

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