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Alegria

2 Beacon Hill Road, Simpson Bay, St Maarten-St Martin
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Alegria
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27 Reviews from our TripAdvisor Community

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Traveler rating
    4
    13
    1
    6
    3
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2
16
3
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Woking, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Your on a Carribean Island - nothing is cheap - but for value - come and stay at the Alegria. It is a simple, extremely clean, hotel. The pool is clean and friendly, maybe not for kids but perfect for adullts. The rooms are comfortable - the beds especially so and no matter where in the world you have travelled... More 

Was this review helpful? Yes 1
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback from your stay at Alegria. We strive in every way to make our guest stay as comfortable and satisfactory as possible. I am glad you enjoyed your stay with us and we look forward to your next visit. Kind regards, More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Great service, called the hotel to book a room and spoke to Roselina over the phone, she was very friendly over the phone and in person. Not loud but calm and quiet after finding out I made a mistake with the booking information.

Was this review helpful? Yes 1
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for recognizing Roselina. We are proud of our staff members and their commitment to taking care of our guest. We will share your comments with her so that she knows you appreciated her efforts. Thank you for choosing Alegria and we look forward to your next visit with us. Regards, More 

Boston, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 2, 2015

We booked over the phone the same day and let them know we would be checking in at midnight that night due to travel delays. We picked the more expensive of the rooms with oceanview. We arrive late as plan, told they have no room for us. We showed him the reservation which included room type and price. He ignored... More 

Was this review helpful? Yes 1
milesperhour5, Public Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for evaluating our property, We are truly sorry for the mix up with your reservation. We make every effort to ensure every guest stays in a quality room and enjoys superior service. When something like this happens, we investigate the cause and correct it immediately. We hope you stay with us again in the future to... More 

Travelers are raving about these Simpson Bay hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 31, 2015

Booked this hotel the day before my trip and it turned out to be totally awesome. The staff was helpful, the location is prime, and the room was really nice. My favorite part was the swim up bar. The bartender was the man and the happy hour is 4-5:30 every day. I even got upgraded to a better room because... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed May 31, 2015

After careful research of hotels for a one night stay, Alegria was my final choice. So happy we were able to experience SXM at such a great hotel. The staff was super friendly& the room was neat, clean & spacious. Upon arrival we were informed of a complimentary upgrade (ocean view). Hotel is also walking distance from SXMs main attraction.... More 

Was this review helpful? Yes 1
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for choosing Alegria and for taking the time to evaluate our property. We are committed to taking care of our guest and to ensuring an enjoyable stay. We look forward to making your next visit with us even more amazing. Kind regards, The management of Alegria More 

1 review
5 of 5 stars Reviewed May 30, 2015

The price and location were unbelievable! The hotel and it's staff were awesome and very helpful when it came to traveling on the island. We had a problem with the safe in our room and they fixed it immediately. We really liked the swim up bar and the bartender (Marty). He's got a great happy hour and makes awesome drinks.... More 

Was this review helpful? Yes 1
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback about your stay. We are happy to hear you that you enjoyed your stay with us and that our efforts have met your expectations. We truly appreciate your business and look forward to your next stay. Sincerely, The Management of Alegria More 

Houston, TX
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2015

Been a couple of years and it had a different name, but myself and 3 GF's spent a week here. We rented a car and had no problem driving around the whole island visiting other locations, beaches and shopping in Phillipsburg. Other times we took a tour to sail and snorkel from the front desk. Then of course the most... More 

Was this review helpful? Yes 1
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback about our property. We are happy you recognized all the improvements that were made to offer our guest an enjoyable stay. Your comments will be shared with our staff who loves to hear from satisfied guest. We look forward to your visit in the future. Sincerely, The Management of Alegria More 

St. John's, Antigua
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 11, 2015

Looked at this resort while shopping for hotels. Reviews made it out to be a bit sketchy. Ended up here due to cancelled flight. Staff was very friendly and professional. I must say it was very modern, major appliances including washer and dryer which I really needed. Dunes Casino same complex Sunset Bar and famous Maho beach with airplanes landing... More 

Was this review helpful? Yes 3
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback about your stay with us. We are delighted to have met your expectations. Thanks again, and we look forward to seeing you on your next visit to St. Maarten. Sincerely, More 

Montreal, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 2, 2015

I am not quite sure what the problem is with some people. We were there last in Dec. 2014 and April 2015. The upgrades we experienced in such a short time were amazing. First the staff, from Minerva to Ozzie, and everyone else, including the security staff, as usual was wonderful. They always welcome us back like family. Check in... More 

Was this review helpful? Yes 4
Waterloo,Iowa
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 21, 2015

Arrived for three nights in the Maho area of our two weeks in St Martins and the first person at the check-in desk needs to find a JOB! Asked about getting a ocean view room and was told I need to go to a computer get on-line and make the request! I could not believe she said that and asked... More 

Was this review helpful? Yes 3
Alegriasxm, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for bringing these concerns to our attention. We do apologize for not meeting your expectations. We want you to know that we take your comments seriously, and our goal is to always improve our service.. We hope that in the future, we will be given the opportunity to be your choice once more. More 

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