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Alegria

2 Beacon Hill Road, Simpson Bay, St Maarten-St Martin
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Alegria
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Alegria
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17 reviews from our community

Traveler rating
    2
    6
    1
    5
    3
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2
10
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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Waterloo,Iowa
Contributor
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived for three nights in the Maho area of our two weeks in St Martins and the first person at the check-in desk needs to find a JOB! Asked about getting a ocean view room and was told I need to go to a computer get on-line and make the request! I could not believe she said that and asked... More 

Was this review helpful? Yes 1
Providence, Rhode Island
Reviewer
5 reviews 5 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 1 week ago

This property really doesn't have much going for it considering the abundance of other choices in the area. The lobby is unremarkable and gives a budget feeling - maybe it's the late 90's vintage coffee machine in the corner with the overflowing trashcan that wasn't emptied for days. Check-in was slow, really slow. Your room won't be ready early, maybe... More 

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Nashville, Tennessee
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was under construction, Which was not listed on Expedia. Local kids swimming in pool. Front desk refused to move our room or even book us a charter to Anguilla. This was a enormous vacation buzz kill. Rooms are average!

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Toronto
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

This property is a former time share and has none of the amenities you would expect from a hotel. Would give it maybe 2 stars. Construction next door and looks like it has not been worked on for some time. Next to a seedy casino. Staff were not helpful or overly friendly. Room was in poor repair, although it was... More 

Was this review helpful? Yes 1
Fort Myers Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Property is pretty shabby. Elevator doesn't work. When it did, we got stuck between floors! Furnishings are very worn and uncomfortable. Pool area is nice, and the best feature. Understand the pool bar is independantly owned so it works. Hotel Staff seems a bit indifferent to guests and requests for things like hot water go unheard. Overall a bad choice.

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Sandusky, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We have been coming here for 17 years, stayed at the 'old' Caravanserai, and now at the new for several years. From last year to this year, improvements have gone up 100%. Had a small leak in bath faucet, went to the beach, came back and faucet was replaced!!!! Ozzie still remembers us, Minerva as well, great housecleaning with Andrea.... More 

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Toronto
Top Contributor
181 reviews 181 reviews
18 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived to discover that the lock off rooms we ordered were on separate floors. We ere given a room that was not well-maintained considering the property is relatively new. Many maintenance items had to be dealt with. In the end it was not a terrible experience and I do think the staff are trying hard. The wifi is not... More 

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Top Contributor
58 reviews 58 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is right near the airport. Sharing the same space as the Dunes casino, Momo's, Chinese restaurant, and Sunset bar and grill where you can watch the planes take off and land from the beach. Great location, clean rooms, great views and nice pools. The beds are comfortable and clean but the bathrooms need maintenance I.e. leaky toilets, leaky... More 

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Antigua and Barbuda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

this is the worst place I've ever stayed . Added to the fact that the rooms displayed in their ad is no way near what they actually are, they lie too about having free internet. I arrived on the island about 9 pm and checked in soon after. On the day of my departure I was surprised when a maid... More 

Was this review helpful? Yes 1
Sandusky, Ohio
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No matter what anyone says this place has improved. Cosmetically it has new signs and a new coat of paint. New lounge chairs by the pool. New furniture in the rooms including new mattress. Water pressure is absolutely fine so far. We also have dish tv. Reception is great and we have many channels. Place is very clean. There is... More 

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Alegriasxm, Manager at Alegria, responded to this review

Dear Guest, thank you for your comments about our property, we are very excited that you have noticed the positive changes. We will keep improving everyday, as our goal is to provide excellent service to our guest. We look forward to having you back and staying at Alegria. thank you for your business. Regards, Management Alegria More 

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