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Sonesta Maho Beach Resort & Casino

3.5 of 5 1 Rhine Road, Maho Beach, St Maarten-St Martin
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Sonesta Maho Beach Resort & Casino
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Sonesta Maho Beach Resort & Casino
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2,007 reviews from our community

Traveler rating
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    671
    385
    171
    151
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430
768
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (785)
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  • All months
    (2007)
  • Mar-May only
    (529)
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There are newer reviews for Sonesta Maho Beach Resort & Casino
See the most recent reviews
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my 1st time visiting St. Maarten, Sonesta Maho Beach Resort and Casino and it was a fabulous place. The food was fabulous, by far the best, they have the best chef, every day something delicious and different to look forward to. The front service staff was so helpful and friendly always looked forward to talking to Sanya everyday,... More

Was this review helpful? Yes 5
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Trisha C, Thank you for taking the time to share your comments with us. We're so happy that you choose to stay with us for your first trip to St. Maarten and that you loved it! Thank you for highlighting our food, helpful and friendly staff and entertainment team. We can't wait to see you back next year! Best... More

Langhorne, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I do not typically complain about hotels but this resort needs some definate upgrades. First, the room, outdated decore. The paint was peeling on the balcony. There was a leak from the ceiling onto the floor, several times a day ( we had to leave the trash can under the area for all 5 days). The water at times, was... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Donna O, Thank you for taking the time to share your comments with us. We appreciate you for providing us with your feedback, because it is through reviews like this, that we can get better. We are currently working on upgrading our rooms and decor and hope you will come back to see the changes we have made. In... More

Windsor, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very enjoyable vacation experience. Notable staff members were: Cheryl (bartender at the pool), Paula (waitress at the Palms), Fevry (host at the Palms), Felicia (bartender in the Latitude Bar), Kenton (supervisor at the Palms), Diane (lobby), and especially Kerisha Williams (guest services manager). This was my second visit to this resort, and I will return. It is ideal. Plenty of... More

Was this review helpful? Yes 4
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear L S, Thank you for taking the time to share your review with us. We're happy that you had a enjoyable vacation experience with us and that this is your second time with us, but not your last! Thank you for highlighting our staff members, food and activities, See you soon! Best regards, Sonesta Maho Beach Resort Management More

Kristiansand, Norway
Contributor
18 reviews 18 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 1 week ago

We had ordered The Sonesta Great Bay for the periode of november 1. to november 15. Read on Tripadvisor before we left Norway that the Great Bay hotel was closed due to maintenance due to a hurricane in Oct. Contacted our travell agent but they had not got any information from Sonesta about this. They checked it up and we... More

Was this review helpful? Yes 3
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Morten N, Thank you for taking the time to share your feedback with us. We're sorry that you did not get the proper information regarding Great Bay Beach Resort's closure from your travel agency, because once we knew the closing date, we contacted each of our travel partners immediately and it was their responsibility to pass on the message... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is the 2 nd time we have stayed here. We Love it. All of the people who work here are so friendly and helpful. The food is excellent, we Love the many choices we have to eat . We are already going back in 2015. It really is paradise. There are so many fun things to do. Love watching... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Delta417, Thank you for taking the time to share your review with us. We're happy to see that you are a returning customer and that you had a fabulous vacation with us again. Thank you for highlighting our friendly and helpful staff, excellent food and location. We'll see you back again next year! Best regards, Sonesta Maho Beach Resort... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third amazing trip the Sonesta Maho. I had such a great time on my previous vacations, I thought it would be better if I stayed for 2 weeks, and I was right! I saw many familiar faces, and they remembered me. The staff at the Maho made me feel like I was returning home. It was really... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Daryl M, Thank you for taking the time to share your positive review with us. We're so happy that you enjoyed your trip and that you keep coming back to see us! Thank you for highlighting our staff, the new equipment in our gym, and the food and variety we serve our guests. We look forward to seeing your... More

Turku, Finland
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel two weeks in September 2014. Originally we have booked and payed Sonesta Great Bay hotel but at the airport when taking a taxi the driver said, that it is closed. No one has informed us, we have booked and payed the hotel in January. Not a very good start for our vacation. At the hotel... More

Was this review helpful? Yes 3
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Tukano, Thank you for taking the time out to share your feedback with us about your recent stay. We're disappointed to see that your time with us was not as good as we would have wished for it to be. We do apologize that you were not informed about Great Bay Beach Resort's closing, but we did send out... More

Stockholm, Sweden
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a good hotell, nice staff and good service. Love the location, just around the corner from the Airport. Some rooms overlook the runway, spectacular! Only stayed for one night, so didn't eat at the hotel, but the drinks were good :)

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Liselott N, Thank you for taking the time out to share your comments with us. We're so happy to see that you have a good time with us. We do hope you will stay for a longer period of time for your next visit! See you soon! Best regards, Sonesta Maho Beach Resort Management More

Nashville, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed there for a friend's wedding and left a fan of the service. I am an avid traveler but have rarely seen the type of service provided by Magate, Angelique, Tracy, Onella and Katherine. Top notch service and professionalism moving the stay from normal to amazing!

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Bing H, Thank you for taking the time to write your review about us. We're so glad that you and your friends had a wonderful time at our resort and that our staff provided you with top notch service. We do hope you will come back to visit us again soon! Best regards, Sonesta Maho Beach Resort Management More

Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our first visit to St. Maarten , a memorable experience from arrival to departure. We had ocean view rooms , a wonderful view of the ocean seeing the cruise ship pass by, the planes landing over the ocean , not sure how many places you can experience that . The variety of food were excellent to the taste bud, the... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Tara4496, Thank you for taking the time to share your comments with us. We're so happy that you decided to stay with us for your first trip to St. Maarten and even more that you enjoyed your vacation with us. Thank you for highlighting the variety of food we serve, our pleasant staff and location. We will make sure... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(30)
  • St Maarten(14)
  • Mullet bay(5)
  • Palm grill(3)
  • Pool bar(3)

Additional Information about Sonesta Maho Beach Resort & Casino

Address: 1 Rhine Road, Maho Beach, St Maarten-St Martin
Phone Number:
Location: Caribbean > St Maarten-St Martin
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sonesta Maho Beach Resort & Casino 3.5*
Number of rooms: 395
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Also Known As:
Sonesta Maho Beach Hotel
St Martin Sonesta
Sonesta St. Maarten/St. Martin
St Maarten Sonesta
Maho Beach Hotel
St. Maarten/St. Martin Sonesta
Sonesta Maho Beach Resort & Casino St Maarten-St Martin, Caribbean

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