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Sonesta Maho Beach Resort & Casino

3.5 of 5 1 Rhine Road, Maho Beach, St Maarten-St Martin
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Sonesta Maho Beach Resort & Casino
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Sonesta Maho Beach Resort & Casino
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2,003 reviews from our community

Traveler rating
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766
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (783)
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  • All months
    (2003)
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    (529)
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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a wonderful time! The staff is very accomodating and always willing to help with all needs. This was our second trip to this resort and wouldn't hesitate to come again next November for our anniversary. Lots of restaurants to choose from and buffet. The buffet was always different or one could close the elegant dining at the Point. The... More

Was this review helpful? Yes
Chatham, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

We just returned from a one week of ignorance vacation. When we first arrived we were greeted with a cold drink and a smiling face! When we went to check in they told us that we were going to be on the 9th floor island view. We were not happy as we had paid extra to have a deluxe garden... More

Was this review helpful? Yes 1
London, ON
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Most of these reviews are written with the American and Canadian standards in mind, but we must remember people, that we aren't in USA or Canada anymore when we travel! I just returned last night from a wonderful week at this dated and a little shabby resort! Their sister resort recently suffered a collapsed roof in the hurricane so it... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear m0mmabear, Thank you for sharing your review with us about your recent stay. We're so glad that you had a overall good trip with us. Thank you for highlighting our wonderful, friendly staff, the food, and location we are in. We hope you will come back to visit our new resort once it is open, we're sure you will... More

Mississauga, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently just returned from a lovely one week vacation from Oct 23 to Oct 30. flight was smooth with Sunwing Airlines and check in was a breeze. Rooms were clean with a breathtaking view of the ocean. Cheryl who works the pool bar is amazing!!! couldn't have asked for a better vacation especially with the weather. the Italian restaurant... More

Was this review helpful? Yes 4
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Amanda C, Thank you for taking the time to share your feedback with us. We're so happy to see that you have a wonderful week vacation with us. Thank you for highlighting our clean rooms, ocean views, the swim up pool bar, along with the well-known Cheryl! We do hope you will come back again soon to enjoy another... More

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travelled to St Maarten in the month of October 2014. Flight down on Sunwing was amazing, we got there 20 minutes early. Transfers to the hotel was very quick. Check in was different, no long line up at the Lobby, you are greeted with a cold drink and there were two mobile tables. One was giving you wristband and... More

Was this review helpful? Yes 9
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear vanessamoh, Thank you for taking the time to share your positive review with us. We are so pleased to see that you had a wonderful vacation with us. Thank you for highlighting our speedy check-in process, our spectacular views and rooms, along with the food and our room cleaning services. Thank you for the recommendation, we do hope to... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was traveling for work and some colleagues suggested this place. Never Again! We arrived late on a Wednesday night. They did not have any record of our reservation. Even though this was booked and confirmed through the corporate travel agency. BTW, my employer hosts many events at this hotel. I was able to get a room, but my colleague... More

Was this review helpful? Yes 2
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear orourkegirl, Thank you for taking the time to share your feedback with us. We are sorry to see that you did not have as good of a time with us like we would have liked for you too. We are in the process of renovating our rooms and decor to a new modern feel. We appreciate you providing us... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my 1st time visiting St. Maarten, Sonesta Maho Beach Resort and Casino and it was a fabulous place. The food was fabulous, by far the best, they have the best chef, every day something delicious and different to look forward to. The front service staff was so helpful and friendly always looked forward to talking to Sanya everyday,... More

Was this review helpful? Yes 5
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Trisha C, Thank you for taking the time to share your comments with us. We're so happy that you choose to stay with us for your first trip to St. Maarten and that you loved it! Thank you for highlighting our food, helpful and friendly staff and entertainment team. We can't wait to see you back next year! Best... More

Langhorne, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I do not typically complain about hotels but this resort needs some definate upgrades. First, the room, outdated decore. The paint was peeling on the balcony. There was a leak from the ceiling onto the floor, several times a day ( we had to leave the trash can under the area for all 5 days). The water at times, was... More

Was this review helpful? Yes 1
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Donna O, Thank you for taking the time to share your comments with us. We appreciate you for providing us with your feedback, because it is through reviews like this, that we can get better. We are currently working on upgrading our rooms and decor and hope you will come back to see the changes we have made. In... More

Windsor, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very enjoyable vacation experience. Notable staff members were: Cheryl (bartender at the pool), Paula (waitress at the Palms), Fevry (host at the Palms), Felicia (bartender in the Latitude Bar), Kenton (supervisor at the Palms), Diane (lobby), and especially Kerisha Williams (guest services manager). This was my second visit to this resort, and I will return. It is ideal. Plenty of... More

Was this review helpful? Yes 4
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear L S, Thank you for taking the time to share your review with us. We're happy that you had a enjoyable vacation experience with us and that this is your second time with us, but not your last! Thank you for highlighting our staff members, food and activities, See you soon! Best regards, Sonesta Maho Beach Resort Management More

Kristiansand, Norway
Contributor
18 reviews 18 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We had ordered The Sonesta Great Bay for the periode of november 1. to november 15. Read on Tripadvisor before we left Norway that the Great Bay hotel was closed due to maintenance due to a hurricane in Oct. Contacted our travell agent but they had not got any information from Sonesta about this. They checked it up and we... More

Was this review helpful? Yes 3
Amanda F, Manager at Sonesta Maho Beach Resort & Casino, responded to this review

Dear Morten N, Thank you for taking the time to share your feedback with us. We're sorry that you did not get the proper information regarding Great Bay Beach Resort's closure from your travel agency, because once we knew the closing date, we contacted each of our travel partners immediately and it was their responsibility to pass on the message... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(30)
  • St Maarten(14)
  • Mullet bay(5)
  • Palm grill(3)
  • Pool bar(3)

Additional Information about Sonesta Maho Beach Resort & Casino

Address: 1 Rhine Road, Maho Beach, St Maarten-St Martin
Phone Number:
Location: Caribbean > St Maarten-St Martin
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sonesta Maho Beach Resort & Casino 3.5*
Number of rooms: 395
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Also Known As:
Sonesta Maho Beach Hotel
St Martin Sonesta
Sonesta St. Maarten/St. Martin
St Maarten Sonesta
Maho Beach Hotel
St. Maarten/St. Martin Sonesta
Sonesta Maho Beach Resort & Casino St Maarten-St Martin, Caribbean

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