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All 6 Soufriere B&Bs / inns

The Downtown Hotel

2.5 of 5 Bed and Breakfast   |   Bridge Street, Soufriere, St. Lucia
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The Downtown Hotel
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Ranked #5 of 6 Soufriere B&B and Inns
A recent review
3 of 5 stars reviewed 1 week ago
Daran71 Cardiff, United Kingdom
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76 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent location in the town centre and the rooms are spacious with good views. Expected at least some common facilities though, but if you're not looking for that then was good. Staff on reception very helpful. Wifi didn't work in the first room I was in, but they moved me and were very helpful, and no problems after that.

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Montreal, Quebec, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

It was a nice hotel for someone who realy want to be in the center of the action. If you take a vue on the piton, this is simply wonderfull. There is a minifridge and microwave. The room was very clean and people at the frontdesk were helpful.

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was definitely a bit bare, but we had a fridge, microwave, great service and a beautiful view and a nice clean huge room. It's very quiet IN the hotel, and it's located a few flights up so be ready to walk and bring luggage up. It may be hard to sometimes get ahold of the staff but they're all... More 

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Austin, TX
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent our 1st 2 evenings in Soufriere at the Downtown Hotel. We had trouble finding room availability at anything remotely reasonably priced during the Holiday season, but the Downtown Hotel was quite affordable. The place was a little intimidating at first as we arrived on Friday evening during the middle of the street party. Given this place is right... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! During the festive season , there may be a day or two where you will experience the music, dance and food which are a part of the culture of St Lucia. These are the times where one gets a feel of the true culture... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed here for 2 nights. Location was fantastic and our room overlooked the bay and the Pitons. The room was very spacious and clean. We also had a spacious balcony to enjoy the views. The service we had here was excellent, extremely friendly genuine staff! They made us feel welcome our whole stay. I think the one Ladies name... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! We are pleased that you enjoyed your stay at The Downtown Hotel. We are happy to know that our standard were met and exceeded in terms of the cleanliness of our rooms and our customer service. It is certainly a pleasure knowing that you... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2014

-Big clean rooms with air conditioning 👍 There is a refrigerator so you can have cold water at all times. The staff is friendly and helpful. - There is some beggars and other people offering you tours and other stuff, a No thank you is usually sufficient.

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! All of our rooms are equipped with air condition, cable tv, fridge, microwave, kettle, bathroom and kitchen facilities. We are glad to hear that you were satisfied with our amenities and the design of our rooms as we aim to satisfy and exceed our... More 

Stockholm, Stockholms Län, Sweden
Top Contributor
92 reviews 92 reviews
90 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 17, 2014

Let me first tell you: Don't miss Soufriere !!! The Downtown Hotel is in the City Center on the 2nd and 3rd floor of a commercial building which means you have in-house super market and a basic but popular restaurant. The views from the balconies are nice if you're facing the main square with its church. Room was spacious, AC... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us about your stay at The Downtown Hotel! I’m glad that your needs were met in terms of room specifications and basic necessities which could be easily accessed within our establishment. We are however, disappointed in service provided by our security personnel. Security personnel are suppose to remain on the hotel floor... More 

Singapore, null, Singapore
2 reviews
5 of 5 stars Reviewed August 13, 2014

First of all, we need to remember that Soufriere is a small fishing village/town. This hotel is an affordable alternative to the many guest houses and expensive, all-inclusive resorts around the corner. It's a good jump-off point to many Attractions near Soufriere. Charlotte from the hotel Reception was very helpful and nice. And sometimes, that's all you need. She was... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel. I’m glad that you thoroughly enjoyed your stay at our establishment. We are world renowned for our high standard in hospitality and customer service so it is definitely fulfilling when our guests praise us for it. It’s always a pleasure assisting our guests with... More 

Bridgeport, Connecticut
1 review
2 of 5 stars Reviewed July 16, 2014

I spent 4 nights at Downtown Hotel checked out one day early. There is no Elevator and the hotel is on the third floor and rooms are on fourth floor. There are no bell man so you have to carry your luggage up by yourself. They advertised on site parking but parking is two blocks away in a dirt field.... More 

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travel041, General Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to comment on your stay at The Downtown Hotel! It is very displeasing to see that you did not enjoy your stay here. First of all, our property has FREE parking , the only reason you had to resort to the ‘Old Trafford playing field’ was because it was filled. A refrigerator is placed... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 6, 2014

I recommend the Downtown Hotel in Soufriere. It's a great value for money and it is in a perfect location to explore the best places in the south of St Lucia. Sugar beach is 10mins by boat as well as Anse Chastenet. You can explore many other great places from here: plantations, Pitons, hot springs etc.

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Additional Information about The Downtown Hotel

Address: Bridge Street, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Downtown Hotel 2.5*
Number of rooms: 18
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Also Known As:
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere

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