We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Soufriere B&Bs / inns

The Downtown Hotel

2.5 of 5 Bed and Breakfast   |   Bridge Street, Soufriere, St. Lucia
Hotel amenities
Save Saved
You added The Downtown Hotel to your Saves list
The Downtown Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
70%
Ranked #5 of 6 Soufriere B&B and Inns
A recent review
3 of 5 stars reviewed 5 days ago
Bengt H Stockholm, Stockholms Län, Sweden
  • Overview
  • Reviews (70)
  • Photos (80)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
Write a Review

70 people have reviewed this hotel

Traveler rating
    16
    32
    14
    6
    2
See reviews for
9
29
14
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Stockholm, Stockholms Län, Sweden
Top Contributor
65 reviews 65 reviews
65 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Let me first tell you: Don't miss Soufriere !!! The Downtown Hotel is in the City Center on the 2nd and 3rd floor of a commercial building which means you have in-house super market and a basic but popular restaurant. The views from the balconies are nice if you're facing the main square with its church. Room was spacious, AC... More

Was this review helpful? Yes
travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us about your stay at The Downtown Hotel! I’m glad that your needs were met in terms of room specifications and basic necessities which could be easily accessed within our establishment. We are however, disappointed in service provided by our security personnel. Security personnel are suppose to remain on the hotel floor... More

Singapore, null, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

First of all, we need to remember that Soufriere is a small fishing village/town. This hotel is an affordable alternative to the many guest houses and expensive, all-inclusive resorts around the corner. It's a good jump-off point to many Attractions near Soufriere. Charlotte from the hotel Reception was very helpful and nice. And sometimes, that's all you need. She was... More

Was this review helpful? Yes
travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel. I’m glad that you thoroughly enjoyed your stay at our establishment. We are world renowned for our high standard in hospitality and customer service so it is definitely fulfilling when our guests praise us for it. It’s always a pleasure assisting our guests with... More

Bridgeport, Connecticut
1 review
2 of 5 stars Reviewed July 16, 2014

I spent 4 nights at Downtown Hotel checked out one day early. There is no Elevator and the hotel is on the third floor and rooms are on fourth floor. There are no bell man so you have to carry your luggage up by yourself. They advertised on site parking but parking is two blocks away in a dirt field.... More

Was this review helpful? Yes
travel041, General Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to comment on your stay at The Downtown Hotel! It is very displeasing to see that you did not enjoy your stay here. First of all, our property has FREE parking , the only reason you had to resort to the ‘Old Trafford playing field’ was because it was filled. A refrigerator is placed... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

I recommend the Downtown Hotel in Soufriere. It's a great value for money and it is in a perfect location to explore the best places in the south of St Lucia. Sugar beach is 10mins by boat as well as Anse Chastenet. You can explore many other great places from here: plantations, Pitons, hot springs etc.

Was this review helpful? Yes
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

I chose this hotel because of its location and price. I stayed here for 3 days and chose the Piton view. The room was more than spacious with two double beds, a large fridge and microwave, and a large stone bath tub. The front staff were quite friendly and informative. The only downside was that the hotel is on the... More

Was this review helpful? Yes
London
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 10, 2014

I choose this hotel because of its central location in Soufriere town and stayed for 3 nights. I booked in first to a room with a sea/piton view but was glad to spend the other 2 nights in a room overlooking the town - I found this side more breezy and cool from the afternoon sun. Spectacular views over the... More

Was this review helpful? Yes 3
Top Contributor
51 reviews 51 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 30, 2014

The hotel is as well situated, and i had the excellent view mentioned before me. I stayed 8 days and would return to this hotel. The lady at the front desk was friendyl, but it took them 3 days to (attempt to) unclog the drain of the bathroom from many many hairs of previous guests. It was rather bad (i... More

Was this review helpful? Yes 1
Devon
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2014

My wife and I stayed here in January and we had a most enjoyable week. We had a room with sea / piton view and I would strongly recommend this. You can watch the activity over the harbour and enjoy sunshine and sunset at the latter part of the day. The room was basic with tea, coffee and a fridge... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2014

First let me say how beautiful St Lucia is, the heritage, the cuisine , the attractions and the people. I have been dying to hike Gros Piton so I decided to stay at The Downtown Hotel! The room was spacious and clean and beautiful. I had the Sea/ Piton View so you can imagine how spectacular the view was. I... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

Staff members are all very helpful and friendly. In particular the lovely young lady Jonita is so helpful and she was always making sure that we were happy and well-looked after. The hotel location is great. Soufriere is the best place where to stay while in St Lucia. Other reviews are talking about beggers around the streets near the hotel.... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage The Downtown Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Downtown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Downtown Hotel

Address: Bridge Street, Soufriere, St. Lucia
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Downtown Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Tingo, HostelWorld, HostelBookers, BookingOdigeoWL and Venere so you can book your The Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
View from room (13)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (29)
Viewed
Pool/beach area (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
View from room (8)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Soufriere with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service
Hotel Class
Official Description (provided by the hotel)
The hotel is nestled within an eclectic synergy of cultural heritage and pristine environmental collages know as Soufriere, branded as the gem of St. Lucia. The Downtown Hotel was not only designed to blend in with its natural and structural environment but also with the concept of ‘a home away home’ in mind. This concept is evident in our medley of 18 welcoming rooms, coupled with our cadre of personable employees and local people; world renowned for our hospitality. As we grew in the knowledge of you, our valued clientele, our design scheme was tailored to match your needs; have a look at your future accommodations: ... more   less 
Number of rooms
18

Questions & Answers

Questions? Get answers from The Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer