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The Downtown Hotel

Bridge Street, Soufriere, St. Lucia
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The Downtown Hotel
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The Downtown Hotel
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81 reviews from our community

Traveler rating
    17
    37
    18
    7
    2
See reviews for
10
34
16
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Stockholm, Sverige
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well. You get what you pay for. We had to call someone to change the ac temperature. They didn't have remotes for all rooms. Do you want a fridge in your room? Yes please, do you have one? No. Someone wrote that you should request a room in the back because of the noisy street. The closest bar behind the... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! It is very displeasing to know that you did not enjoy your stay. Upon arrival, you requested that you would like a fridge in your room , you were informed that the one that was suppose to be placed in your room was faulty... More 

Klagenfurt, Austria
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Event though I am an Austrian, I write in English language, since German language is useless in St. Lucia and the automatic translation is usually not easy to understand. The hotel is situated one block away from the waterfront, and opposite a little park with a very nice old church. The rooms are on the second floor of the building,... More 

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Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 22, 2015

If you're on a budget and know how to maneuver in a foreign country, you may be satisfied with this spot! Yes, there are beggars outside, yes, there's no elevator, yes, it can be loud at times but if you're not there to stay stuck in your hotel room and free-spirited enough to mingle within the local culture, you'll be... More 

Was this review helpful? Yes 1
Reading, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 12, 2015

We stayed at the Downtown for four nights and loved it. Arriving on a Friday night the music was loud - it was great and it stopped at a reasonable time too! We'd expected to be entertained again on Saturday but all was quiet and so it remained for the rest of our stay. Position of hotel is brilliant, right... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 22, 2015

Excellent location in the town centre and the rooms are spacious with good views. Expected at least some common facilities though, but if you're not looking for that then was good. Staff on reception very helpful. Wifi didn't work in the first room I was in, but they moved me and were very helpful, and no problems after that.

Was this review helpful? Yes 2
Montreal, Quebec, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2015

It was a nice hotel for someone who realy want to be in the center of the action. If you take a vue on the piton, this is simply wonderfull. There is a minifridge and microwave. The room was very clean and people at the frontdesk were helpful.

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 8, 2015

It was definitely a bit bare, but we had a fridge, microwave, great service and a beautiful view and a nice clean huge room. It's very quiet IN the hotel, and it's located a few flights up so be ready to walk and bring luggage up. It may be hard to sometimes get ahold of the staff but they're all... More 

Was this review helpful? Yes 2
Austin, TX
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 31, 2014

We spent our 1st 2 evenings in Soufriere at the Downtown Hotel. We had trouble finding room availability at anything remotely reasonably priced during the Holiday season, but the Downtown Hotel was quite affordable. The place was a little intimidating at first as we arrived on Friday evening during the middle of the street party. Given this place is right... More 

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travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! During the festive season , there may be a day or two where you will experience the music, dance and food which are a part of the culture of St Lucia. These are the times where one gets a feel of the true culture... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 18, 2014 via mobile

We stayed here for 2 nights. Location was fantastic and our room overlooked the bay and the Pitons. The room was very spacious and clean. We also had a spacious balcony to enjoy the views. The service we had here was excellent, extremely friendly genuine staff! They made us feel welcome our whole stay. I think the one Ladies name... More 

Was this review helpful? Yes 3
travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! We are pleased that you enjoyed your stay at The Downtown Hotel. We are happy to know that our standard were met and exceeded in terms of the cleanliness of our rooms and our customer service. It is certainly a pleasure knowing that you... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2014

-Big clean rooms with air conditioning 👍 There is a refrigerator so you can have cold water at all times. The staff is friendly and helpful. - There is some beggars and other people offering you tours and other stuff, a No thank you is usually sufficient.

Was this review helpful? Yes 1
travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel! All of our rooms are equipped with air condition, cable tv, fridge, microwave, kettle, bathroom and kitchen facilities. We are glad to hear that you were satisfied with our amenities and the design of our rooms as we aim to satisfy and exceed our... More 

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