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All 12 Soufriere hotels

Jade Mountain Resort

5.0 of 5 Hotel   |   100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
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Ranked #1 of 12 hotels in Soufriere
A recent review
5 of 5 stars reviewed 6 days ago
Texdiver Houston
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572 people have reviewed this hotel

Traveler rating
    470
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
San Francisco, California
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I only had dinner at Jade Mountain and stayed elsewhere. We were told the restaurant was fully booked and our hotel spent 3 days trying to secure a reservation for us. 7:30 p.m. was the earliest available. At that time, you cannot see the Pitons. We instead stared out into a black abysss of nothingness throughout dinner.... More

Was this review helpful? Yes 2
Houston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It's rare that you visit, or should I say experience, a resort that even though your expectations are elevated based on press and word of mouth they are exceeded. The staff is outstanding from the minute that you are greeted at the reception are to the minute that you leave. Nothing is left to chance, the staff motto, " not... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

FYI. We were at the resort November 2011. You can't select that far back, so I just put 2013 so that you'd know what time of year we were there. It's taken me a while to write this. Sorry!! I will say that my memory is good. My husband and I were fortunate to stay at Jade Mountain for our... More

Was this review helpful? Yes 2
Princeton, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just came back from a stay at Anse Chastanet ( see my review). We were offered a tour of the spectacular Jade Mountain, which is just up the mountain from Anse Chastanet. Channel was our tour guide knowledgeable tour guide. She showed us everything including an actual "3-walled room". Quite spectacular! She also arranged for us to have cocktails in... More

Was this review helpful? Yes 3
Syracuse, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As others have mentioned the rooms are spectacular, unlike anything I've ever seen. So....some minor pet peeves. And I want to repeat, minor. We stayed in JD2 for five nights last week. Used the ironing board and iron the first day and house keeping never returned it to the closet, got folded up and leaned against the wall for the... More

Was this review helpful? Yes 13
Boston, Massachusetts
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Never have I experienced hospitality like this. From the moment you walk on the resort to the depressing day you need to leave, everything is taken care of. Our "spoilologists" (Mervin, Filliner, Alllain) were amazing! They were attentive, helpful and super thoughtful. Then the room itself, unbelievable. You could spend your entire vacation without leaving your room if you wanted... More

Was this review helpful? Yes 8
Liverpool
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We treated ourselves to a meal here whilst in honeymoon at the Laderra ..... I have never experienced service like this ..... Try made us feel very special and the meal was very fairly priced .... The food was on par with the Laderra and hotel chocolat but the service was way better

Was this review helpful? Yes 2
Kingston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

Simply incredible. The ambiance alone is like nothing I've ever experienced anywhere else in the Caribbean, possibly the world. Be prepared to be completely pampered in the massive, modern, open concept rooms. I also found the dining to be above and beyond expectations - everything from the locally sourced food to the STELLAR staff. Totally top-notch.

Was this review helpful? Yes 4
Tallahassee, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

We actually stayed at Jade Mountain in 2010 - but I just started writing reviews on Trip Advisor... it was worth circling back around to say this property was a perfect choice for our honeymoon! It is very romantic, laid back, easy, delicious, private, excellent service..... I've seen some complaints about the heat. Of course it's hot in St Lucia... More

Was this review helpful? Yes 2
Charlotte, NC
Contributor
13 reviews 13 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 11, 2014

I'm a travel agent and we went here for part of our honeymoon. Here are my thoughts. Getting there you have to go up a winding and dirt road, but our driver Elvis (who comes HIGHLY recommended) made it a perfectly enjoyable ride. I sat in the back and didn't feel sick, which is odd for me. Go for the... More

Was this review helpful? Yes 15
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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(18)
  • Major domo(17)
  • Anse Chastanet(9)
  • Very good(8)
  • Best part(5)
  • Total romance package(4)
  • Moon sanctuary(4)
  • Sun Suite(3)
  • Room service(3)
  • Water taxi(3)

Additional Information about Jade Mountain Resort

Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jade Mountain Resort 5*
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Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#1 On the Beach Hotel in Soufriere #1 Luxury Hotel in Soufriere #1 Romantic Hotel in Soufriere
Hotel Class
Official Description (provided by the hotel)
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 
Number of rooms
29

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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