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All 12 Soufriere hotels

Jade Mountain Resort

5.0 of 5 Hotel   |   100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
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Ranked #1 of 12 Hotels in Soufriere
A recent review
5 of 5 stars reviewed 4 days ago
Rackham2014 Toronto, Canada
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573 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just back from another fabulous week at Jade Mountain and sister resort, Anse Chastanet. My wife and I have now stayed at Jade Mountain more than half a dozen times and each visit we continue to be amazed by Jade Mountain's spectacular setting, the incredible food and gracious service by the staff. Sipping before-dinner cocktails on the Celestial Terrace while... More

Was this review helpful? Yes 1
Charleston
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the best hotel we've ever stayed in throughout the world! the room had one wall out. it was amazing. the food was great, the people were beautiful and the beach was lovely. We had our own personal butler that was connected with us through a cell phone 24 hours a day. Nothing was impossible! Be sure to go... More

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Houston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It's rare that you visit, or should I say experience, a resort that even though your expectations are elevated based on press and word of mouth they are exceeded. The staff is outstanding from the minute that you are greeted at the reception are to the minute that you leave. Nothing is left to chance, the staff motto, " not... More

Was this review helpful? Yes 7
Princeton, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2014

Just came back from a stay at Anse Chastanet ( see my review). We were offered a tour of the spectacular Jade Mountain, which is just up the mountain from Anse Chastanet. Channel was our tour guide knowledgeable tour guide. She showed us everything including an actual "3-walled room". Quite spectacular! She also arranged for us to have cocktails in... More

Was this review helpful? Yes 3
Syracuse, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 31, 2014

As others have mentioned the rooms are spectacular, unlike anything I've ever seen. So....some minor pet peeves. And I want to repeat, minor. We stayed in JD2 for five nights last week. Used the ironing board and iron the first day and house keeping never returned it to the closet, got folded up and leaned against the wall for the... More

Was this review helpful? Yes 15
Boston, Massachusetts
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

Never have I experienced hospitality like this. From the moment you walk on the resort to the depressing day you need to leave, everything is taken care of. Our "spoilologists" (Mervin, Filliner, Alllain) were amazing! They were attentive, helpful and super thoughtful. Then the room itself, unbelievable. You could spend your entire vacation without leaving your room if you wanted... More

Was this review helpful? Yes 10
Liverpool
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

We treated ourselves to a meal here whilst in honeymoon at the Laderra ..... I have never experienced service like this ..... Try made us feel very special and the meal was very fairly priced .... The food was on par with the Laderra and hotel chocolat but the service was way better

Was this review helpful? Yes 2
Kingston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

Simply incredible. The ambiance alone is like nothing I've ever experienced anywhere else in the Caribbean, possibly the world. Be prepared to be completely pampered in the massive, modern, open concept rooms. I also found the dining to be above and beyond expectations - everything from the locally sourced food to the STELLAR staff. Totally top-notch.

Was this review helpful? Yes 4
Tallahassee, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

We actually stayed at Jade Mountain in 2010 - but I just started writing reviews on Trip Advisor... it was worth circling back around to say this property was a perfect choice for our honeymoon! It is very romantic, laid back, easy, delicious, private, excellent service..... I've seen some complaints about the heat. Of course it's hot in St Lucia... More

Was this review helpful? Yes 3
Charlotte, NC
Contributor
13 reviews 13 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 11, 2014

I'm a travel agent and we went here for part of our honeymoon. Here are my thoughts. Getting there you have to go up a winding and dirt road, but our driver Elvis (who comes HIGHLY recommended) made it a perfectly enjoyable ride. I sat in the back and didn't feel sick, which is odd for me. Go for the... More

Was this review helpful? Yes 20
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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(18)
  • Major domo(16)
  • Anse Chastanet(9)
  • Very good(7)
  • Best part(4)
  • Moon sanctuary(4)
  • Total romance package(4)
  • Room service(3)
  • Sun Suite(3)

Additional Information about Jade Mountain Resort

Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jade Mountain Resort 5*
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Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere

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