Physically this is an amazing hotel, the rooms are incredible, especially the pools and the architecture of the entire building is beyond belief. Our advice though would be to stay here for a couple of days, take in the environment and then move on to somewhere with better service to be looked after. There were a catalogue of errors starting... More

Excellent rooms, excellent service and excellent food. Add to this the views and you could not get more perfect. The setting is brilliant. Learnt to scuba dive while I was there. Even the beach people are very good and never once felt as though anyone was trying to sell us anything

This is a high end resort that is very tranquil and relaxing. The drive up the mountain to the hotel is quite rough and not for someone who gets dizzy or is afraid of heights. Once you get to the top of the mountain the resort is a private oasis. No TV on property so bring your favorite books and... More

Jade Mountain makes me want to take back every other "excellent" review I've ever written on TripAdvisor (except Castello Banfi in Italy) because it redefines the word "excellence". There are great resorts and then there are places that offer a once-in-a-lifetime experience and Jade definitely falls into the latter category. I should have written this review while still there to... More

Okay--I'm actually still at the resort, on my last day here, so these impressions are pretty vivid. And they should be. I came here with my wife for a week-long getaway after reading the reviews on Trip Advisor and in Conde Nast that ranked this place at the very top of Caribbean resorts--and I was not disappointed. My wife and... More

We had the great fortune to stay for a week for our 20th anniversary. This was the best place we could have ever dreamed of for this event! Your room will be amazing...the missing wall gives you an unbelievable view and then you add in the pool, the canopied bed, the jacuzzi, the shower, the butlers and the food and... More

A fourth visit to Jade, and amazing as always. Spectacular setting and the rooms are almost too nice to leave (The complementary upgrade that Isobel at New Wave Travel secured didn't hurt!) The major domos were great (from making sure we had dinner reservations each evening to hunting down a lost pair of sun glasses). Absolutely nothing to change; can't... More

This hotel far exceeds excellence. You are in a 3 wall room facing the famous Pitons. 1 of 4 categories to choose from. Each is spectacular. You have an infinity pool right in your room. There is a colored bag service for all your needs. You never leave the room. If you are looking for 5 star service then this... More

This place was spectacular! We stayed in the sun room. Nice service. Butlers were great. They give you a cell phone that directly calls them. The open room was unique. Loved the infinity pool. Make sure you have mosquito repellent during you stay. Also hide your food when they bring it to you in the morning because the birds will... More